BMW of Bellevue

Very good experience. There is still a question that hasn't been answered about getting the car out of ecodrive and into comfort drive. Don't know how to get the car to not start up every time it stops hasn't been answered about getting the car out of ecodrive and into comfort drive. Don't know how to get the car to not start up every time it stops. I don't like that and don't know how to get out of it. More

Darrin and Brian were very helpful and informative during my new car order and purchase process. my new car order and purchase process. More

Very attentive staff. Alvin our salesman was very professional and comforting. No hard sales, just interest in my wife and I our needs. professional and comforting. No hard sales, just interest in my wife and I our needs. More

I traded my lease buy in car and bought X3 and It was the easiest process that I have experienced ever. Reza is very good in taking care of customers. Good communication, great follow up tactics, getting job easiest process that I have experienced ever. Reza is very good in taking care of customers. Good communication, great follow up tactics, getting job done. Thank you Reza Vahedi for helping me. More

I had a great experience! Everyone was kind and professional. Really excited about the car and definitely trust them to help me maintain it going forward. professional. Really excited about the car and definitely trust them to help me maintain it going forward. More

Service was great, and staff were friendly, knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was a great added benefit. More

Appreciated the help in assessing the vehicle issues I was experiencing the week before last was experiencing the week before last More

Michelle is great. I needed the repair done on short notice in order to start a long planned road trip. The warning light came on only 48 hours before we were scheduled to leave. Michelle got my car in notice in order to start a long planned road trip. The warning light came on only 48 hours before we were scheduled to leave. Michelle got my car in and got the repair done within in 24 hours and we were able to leave as scheduled. She did great work. I am very pleased. More

Great service and prompt responses from the service coordinators. Car is always brought back in excellent condition coordinators. Car is always brought back in excellent condition More

Safeeullah was very pleasant and great to work with. He kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This tim kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This time I even received a video from the service dept. regarding my vehicle, which was neat. Having Lyft provided both ways was very convenient. The only thing that made me feel uncomfortable was that when I picked up my vehicle, the person driving it out to me had his mask 1/2 way on his face. Also, for some reason, I could not schedule my appointment online this time with attempts made on two separate days. The system did not seem to have any of my information available, even though I had scheduled online before. However, I eventually called and scheduled very easily and got in the next day. More