BMW of Bellevue

Safeeullah was very pleasant and great to work with. He kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This tim kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This time I even received a video from the service dept. regarding my vehicle, which was neat. Having Lyft provided both ways was very convenient. The only thing that made me feel uncomfortable was that when I picked up my vehicle, the person driving it out to me had his mask 1/2 way on his face. Also, for some reason, I could not schedule my appointment online this time with attempts made on two separate days. The system did not seem to have any of my information available, even though I had scheduled online before. However, I eventually called and scheduled very easily and got in the next day. More

John is very helpful and friendly. It was a great experience to work with him. experience to work with him. More

Matt Johnson consistently goes above and beyond to handle all my service needs and requests. all my service needs and requests. More

BMW of Bellevue stands out in their willingness to communicate directly and work to find the best solution available during this time of limited inventory. The team always seems available to talk thr communicate directly and work to find the best solution available during this time of limited inventory. The team always seems available to talk through options and answer questions. More

I picked up my new car with the help of John. I was very impressive by his hard work. He always tried to find better ways to support my request. He has made the most pleasant car buying experience. Thanks a impressive by his hard work. He always tried to find better ways to support my request. He has made the most pleasant car buying experience. Thanks again John for your help! More

Went to this dealership for my 1st year annual service. Easy to schedule, courteous team and on-time delivery. Easy to schedule, courteous team and on-time delivery. More

Easy scheduling and great one time workmanship. No need for follow ups. Friendly staff that greats you as soon as your drive in. for follow ups. Friendly staff that greats you as soon as your drive in. More

I had a very pleasant experience with their service department. Aaron was courteous and helpful in dealing with my insurance. department. Aaron was courteous and helpful in dealing with my insurance. More

I was quoted to repair 2 items. They only repaired one and my bill was more than the original quote. If no one is sitting at the main service desk, not one of the service people will make eye contact wi and my bill was more than the original quote. If no one is sitting at the main service desk, not one of the service people will make eye contact with you or ask if you need help. More

Jen as always was very helpful in scheduling my service as well as greeting me and keeping me updated on the process and the service was completed on time and she had me on my way as well as greeting me and keeping me updated on the process and the service was completed on time and she had me on my way More