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BMW of Bellevue

Bellevue, WA

4.6
1,149 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,149 reviews

July 25, 2021

The friendly and knowledgeable staff made bring my vehicle in easy and painless. They made me feel like a valued customer from the moment I walked in until my car was finished being serviced. Michael More

by Daveskoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
Jul 26, 2021 -

BMW of Bellevue responded

Hello Daveskoan, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. If you ever need help, just give us a call. Happy motoring!

July 23, 2021

Great service and fair pricing, we highly recommend this place, they always take care of our car needs, they very attentive and fast, we are very happy! More

by Redmond21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie she is the best!
Jul 26, 2021 -

BMW of Bellevue responded

Hi Redmond, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

July 23, 2021

Great service, friendly staff. They did however forget one item on the service list, to make it right - they picked car and provided complimentary fix. More

by Kleble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard
Jul 26, 2021 -

BMW of Bellevue responded

Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2021

We had a wonderful experience with Jenna! So well informed on all the aspects of the car, and most helpful. Above and beyond customer service More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Ly
Jul 22, 2021 -

BMW of Bellevue responded

Hello Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Jenna at BMW of Bellevue. We always strive to provide personable and excellent customer service to all our guests. Thank you for the positive review!

Jul 22, 2021 -

BMW of Bellevue responded

Hello Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Jenna at BMW of Bellevue. We always strive to provide personable and excellent customer service to all our guests. Thank you for the positive review!

July 21, 2021

It was a great customer experience with Nick! He was very helpful in making our purchase experience seamless along with pro-active post purchase follow ups More

by vishnu_ka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolay Sukhov
Jul 26, 2021 -

BMW of Bellevue responded

Hi Vishnu, thank you for your kind review; we are happy to pass along your comments to Nick here at BMW of Bellevue! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 07, 2021

Pretty poor experience. I had an appointment to test drive a vehicle and the sales person didn't even show up. When I asked to test drive the vehicle the told me that they did not have any in stock. It More

by jges
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrin Giefer
Jun 08, 2021 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you. Take care.

June 06, 2021

There isn't enough letters and room to put in how bad of an experience I had and have had at this dealership. I even looked across the country to buy my car so I wouldn't have to continue to work with this More

by sunshn58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
morgan, was the only one that was helpful
Jun 08, 2021 -

BMW of Bellevue responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (425) 243-5201 so we can work towards a resolution. We look forward to hearing from you. Take care.

April 02, 2021

I’ll never buy another BMW and will never take mine back to this dealership, or any BMW dealship at this point after my experience the other day. For the first time I took my car to another place for an More

by ilauder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 01, 2021 -

BMW of Bellevue responded

Hello, we take your feedback very seriously and thank you for bringing this to our attention, Ilauder. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

December 28, 2020

Uncommunicative and disinterested.Left a Google review outlining our experience. No status updates for 3 business days (and we were only getting a tire replaced) difficult to speak to some one directly we More

by mab11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department
Dec 30, 2020 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 11, 2020

BMW Bellevue WA: Poor service. I called ahead of time to make sure they had the tires I needed for my preset appointment. They said yes, we have the tires you need. Then the day of our appointment, after wa More

by JandJCarpAx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Staff
Nov 13, 2020 -

BMW of Bellevue responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (425) 243-5201. We would appreciate the chance to turn your experience around.

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