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BMW of Bellevue

Bellevue, WA

4.6
1,151 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,151 reviews

August 25, 2021

The facility was nice and clean, it was a little busy so I got lost in the shuffle for a bit, not a big deal (waited about 20 minutes to be acknowledged). I guess I am a little disappointed that after payin More

by samshields55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 30, 2021 -

BMW of Bellevue responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5201 -- we hope to hear from you soon. Take care!

Aug 30, 2021 -

samshields55 responded

Thank you for your response, I appreciate it. I will consider the offer to speak with the GM, however it really isn't anything that needs to be rectified, just more awareness around things like this would be good (for any business, not just yours!). Thanks! Sam

August 25, 2021

I had a great buying experience at BMW Bellevue. They were kind, professional, understood the value of my time, and I got a great deal! Andy Naum was my sales associate, and he was attentive, fun and ma More

by pkren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Naum,
Aug 30, 2021 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andy here at BMW of Bellevue! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 24, 2021

Everyone was super nice, and professional. They had the car waiting and gassed up outside for me. It was one of the best dealership experiences I’ve ever had More

by B.plummer325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahba Masoumi
Aug 30, 2021 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 23, 2021

Chris Toomey, our customer service person, represented BMW Bellevue as a professional organization focused on customer satisfaction. He was very personable, explaining what needed to be done, the time it More

by Chuck Mallet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Toomey
Aug 30, 2021 -

BMW of Bellevue responded

Hi Chuck, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 23, 2021

Customer for 20+ years! Professional and cordial service always, be it sales or service. Attention to detail and customer first attitude. I definitively recommend them. More

by juanfr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
Aug 30, 2021 -

BMW of Bellevue responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 20, 2021

As usual, the consistency and high standards befitting a BMW customer, so appreciate that. You call or email for appointments and get responses in good timing More

by royvc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver , Service Drive Manager
Aug 24, 2021 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2021

Great service and customer care every time I visit for the last 15 years More

by Oovanesy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 24, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2021

I purchased a used car through this dealership that I found online through Autotrader. Even with COVID restrictions in place, I was able to make an appointment for a test drive the next day. The entire More

by Stalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahba Masoumi, Andrew Lainson
Aug 24, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

This was the first time that I have dealt with the dealership. When I called was transferred to the repair shop very quickly and was told do not drive but have my car towed in until the problem could More

by darhmarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnsen, Randy Eaton
Aug 24, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

My visit to BMW of Bellevue was exceptional. Aaron did a great job to keep me updated during this time. He also arranged Lyft to ride me back home. I appreciate all the help from Aaron and others (especia More

by shilong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 18, 2021 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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