BMW of Bellevue

Customer Service was very helpful even if it is a hectic day when i arrive. Welcoming to their customer its greatly appreciated. Thank you for such a good and superb service that day. day when i arrive. Welcoming to their customer its greatly appreciated. Thank you for such a good and superb service that day. More

I received excellent customer service at BMW of Bellevue. Staff was professional, courteous and friendly. The dealership provided transportation to the service center as well as a complimentary loaner for us Staff was professional, courteous and friendly. The dealership provided transportation to the service center as well as a complimentary loaner for use during repair. I highly recommend BMW of Bellevue. More

Great service! Saf provided every piece of information on the maintenance items and communicated clearly and responsively. Excellent work. The facility is state of art and every step is smooth and organized the maintenance items and communicated clearly and responsively. Excellent work. The facility is state of art and every step is smooth and organized well. More

The facility was nice and clean, it was a little busy so I got lost in the shuffle for a bit, not a big deal (waited about 20 minutes to be acknowledged). I guess I am a little disappointed that after payin I got lost in the shuffle for a bit, not a big deal (waited about 20 minutes to be acknowledged). I guess I am a little disappointed that after paying $210 for a "diagnostic" on the rattle in the liftgate area of my 2015 X6 (I just bought used), I Googled the issue and it turns out the issue is a well known problem and can literally be fixed with the turn of a bolt (like how you would level out a wobbly table by turning a foot bolt). I must also point out that the only reason I looked up the issue online is because 3 hours after picking up my vehicle, the clunking noise or rattle was back. I did end up fixing the noise myself this time and it has not come back (this cost me $0). In the future if you are truly a company that looks out for the customer, whether they purchased the vehicle from you or not, maybe don't charge for something that you know can be fixed so easily...you will get a loyal patron for life. More

I had a great buying experience at BMW Bellevue. They were kind, professional, understood the value of my time, and I got a great deal! Andy Naum was my sales associate, and he was attentive, fun and ma were kind, professional, understood the value of my time, and I got a great deal! Andy Naum was my sales associate, and he was attentive, fun and made the experience of buying a car really simple and stress-free. More

Everyone was super nice, and professional. They had the car waiting and gassed up outside for me. It was one of the best dealership experiences I’ve ever had car waiting and gassed up outside for me. It was one of the best dealership experiences I’ve ever had More

Chris Toomey, our customer service person, represented BMW Bellevue as a professional organization focused on customer satisfaction. He was very personable, explaining what needed to be done, the time it BMW Bellevue as a professional organization focused on customer satisfaction. He was very personable, explaining what needed to be done, the time it would take and then delivered on all areas. My wife and I waited for the service to be done in a clean dealership with a coffee maker to die for. More

Customer for 20+ years! Professional and cordial service always, be it sales or service. Attention to detail and customer first attitude. I definitively recommend them. always, be it sales or service. Attention to detail and customer first attitude. I definitively recommend them. More

As usual, the consistency and high standards befitting a BMW customer, so appreciate that. You call or email for appointments and get responses in good timing BMW customer, so appreciate that. You call or email for appointments and get responses in good timing More

Great service and customer care every time I visit for the last 15 years the last 15 years More