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BMW of Bel Air - Service Center

Bel Air, MD

4.8
162 Reviews

162 Reviews of BMW of Bel Air - Service Center

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June 25, 2020

Very helpful and set expectations. Explained the Details of services completed. Made good recommendations. Excellent Kurt was professional and courteous. Asdklnabd. Andldjf fl alsjdoald. Dn More

by Tlewns
Recommend Dealer
Yes
Employees Worked With
Kurt Roman , service
Jun 26, 2020 -

BMW of Bel Air responded

Hello! Thanks so much for your positive feedback! We're glad you had a great service experience at BMW of Bel Air! Thanks for letting us be your #1 service center!

May 15, 2020

Great service as usual at BMW Bel Air. I really like the short inspection video that the technician (Ian) films as he walks around the underside of the car and explains what looks fine and what may need wor More

by od1720
Recommend Dealer
Yes
Employees Worked With
Ian, James G, Lori Connolly
May 19, 2020 -

BMW of Bel Air responded

Thank you so much for sharing your positive feedback. It was a pleasure servicing your BMW. We truly appreciate your kind words!

May 07, 2020

Excellent service department! James Gugliate and the rest of the team is always accommodating, friendly, fast, and thorough handling diagnostics and repairs. The service staff all More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Gugliette
May 07, 2020 -

BMW of Bel Air responded

Hi Greg! Thank you so much for your kind words! We are so glad Jim offered you a first class experience. Thank you for choosing BMW of Bel Air for your service needs.

May 02, 2020

Great service department. They may convince me to buy another BMW. I bought my car at another dealership but the Bel Air service department has been great. More

by nmb
Recommend Dealer
Yes
Employees Worked With
Jim Gugliette , Lori Connolly
May 03, 2020 -

BMW of Bel Air responded

Thank you for such a raving review of our service department. It's our #1 priority to ensure you receive nothing but honesty, courtesy and respect at our dealership. We're glad you felt as if we did our job! Thank you again for trusting BMW of Bel Air with your automotive needs!

March 27, 2020

Kurt and Steve are the best! When I arrive they know me by name and are very personable. I always feel like I am getting the best service. More

by Robin A
Recommend Dealer
Yes
Employees Worked With
Kurt
Apr 09, 2020 -

BMW of Bel Air responded

Hi Robin, Thanks for taking the time to write a review about Kurt & Steve. We will always be here to assist you with your service needs. Thanks for continuing to trust us with your BMW!

March 14, 2020

Had to reschedule service for oil change from 3/7 to 3/10 due to BMW systems being down so that was a big inconvenience to move it to a day I had to work and leave early from work. But Kurt was very good an More

by Kwik30
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Mar 17, 2020 -

BMW of Bel Air responded

I am glad we were able to get it squared away! Thank you for your 5-star review!

January 15, 2020

Service department is awesome. They go above and beyond to keep my car in great shape. They are always friendly and willing to help me. More

by SandiD202@verizon.net
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Jan 17, 2020 -

BMW of Bel Air responded

Thank you for your 5-star review! I am glad we are able to assist you in service!

January 14, 2020

BMW of Bel Air is top notch and they provide excellent service. My Service Tech Steven is always courteous, professional and knowledgeable. The service is prompt and convenient. i can highly recommend More

by Vicky
Recommend Dealer
Yes
Employees Worked With
Steven Herold, Lori Connolly
Jan 17, 2020 -

BMW of Bel Air responded

I am so glad BMW Bel-Air was able to provide excellent service! Thank you for your 5-star review!

January 04, 2020

Maintenance We had a tire losing pressure on a Saturday a few miles from Bel Air BMW. We called to see if we could get the car looked at and they were very accomm More

by Cboucher0011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt in service, Jason in sales
Jan 09, 2020 -

BMW of Bel Air responded

Thank you for sharing your experience! We love hearing great feedback like yours. It's our job to ensure you have A+ experiences in both our service and sales departments! We're glad we achieved just that! Thank you for choosing BMW of Bel Air for your sales & service needs!

December 04, 2019

Mr. Steve excellent and caring service provider I would like to personally thank Mr. Steve for assisting my daughter , Charelle James when she arrived to pick up my vehicle . He managed a very stres More

by jglorygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 06, 2019 -

BMW of Bel Air responded

Thank you for your 5-star review! I am glad Steve was able to take good care of you!

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