BMW of Bel Air - Service Center

Always an awesome job from the initial sale two years ago and all the service visits always greeted by my name always make sure I am happy and always follow up and all the service visits always greeted by my name always make sure I am happy and always follow up More

Everyone was very helpful in the service repair of my BMW... Steve was very informative in the repair process.... Hopefully I won’t have any more mechanical issues in the near future BMW... Steve was very informative in the repair process.... Hopefully I won’t have any more mechanical issues in the near future More

Kurt got us on time as scheduled and provided good service. I was in and out of service within 1 hour with my problem resolved. service. I was in and out of service within 1 hour with my problem resolved. More

So friendly and helpful, as always. I have yet to have a bad experience with BMW of Bel Air, and I’ve dealt with BMW dealerships and service teams all over the world. Another reason I’m a BMW loyalist. bad experience with BMW of Bel Air, and I’ve dealt with BMW dealerships and service teams all over the world. Another reason I’m a BMW loyalist. More

Service specialist (Steve) Is always very courteous, knowledge and accommodating. Service was done on time and Car inspection video report was sent to my cell phone, which was a nice option. Staff membe knowledge and accommodating. Service was done on time and Car inspection video report was sent to my cell phone, which was a nice option. Staff member even drove me to the shopping center so I don’t have to wait for service completion in the lobby. More

My service advisor Steve is awesome. He makes sure I have a great experience every time I visit the dealership. And, ensures I understand the work being done on my vehicle. I appreciate his patience with ex a great experience every time I visit the dealership. And, ensures I understand the work being done on my vehicle. I appreciate his patience with explaining the work that’s need to be done on the vehicle and answering my many questions. More

Better service now than before I don’t know why but it seems to be more friendly now. Would definitely recommend family and friends. Great seems to be more friendly now. Would definitely recommend family and friends. Great More

Kurt is an excellent service advisor. I can’t comment on service work as I did not have any work performed. My vehicle is 10 years old and it’s probably time to sell or trade it in. I don’t have any negativ service work as I did not have any work performed. My vehicle is 10 years old and it’s probably time to sell or trade it in. I don’t have any negative comments about BMW of Bel Air and believe they have a very good service department and I would not hesitate to use them in the future More

Went to have vehicle serviced. Kurt Roman has the best customer service. He is always friendly and very knowledgeable. He is clear and concise about what services are needed for the vehicle. customer service. He is always friendly and very knowledgeable. He is clear and concise about what services are needed for the vehicle. More

Great experience with BMW of Bel Air. Very thorough and personalized service handled by their staff in a way that makes me feel like a valued customer ... they exceeded expectations. The Service Manager (J personalized service handled by their staff in a way that makes me feel like a valued customer ... they exceeded expectations. The Service Manager (Jim) is excellent at what he does. More