Back

BMW of Bel Air - Service Center

Bel Air, MD

4.8
162 Reviews

162 Reviews of BMW of Bel Air - Service Center

Sort by
December 20, 2024

Service visit went very well. It was a good visit. Got the vehicle washed as well More

by hoffinl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Herold and Andrew Ramirez
Dec 22, 2024 -

BMW of Bel Air responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

This dealer exceeds all expectations for any dealership I have been to. Politeness, accuracy of diagnosis and price all make you feel like it’s not a dealer. The service managers are probably the best part o More

by Chuck V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Andrew
Jul 10, 2024 -

BMW of Bel Air responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

Great 1st visit to BMW of Bel Air, but they were not successful in their efforts to repair my cruise control. More

by moondogsailing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 04, 2024 -

BMW of Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (667) 770-6776.

June 10, 2024

Good no nonsense purchasing experience and great service department that communicates well with the customer. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Steve
Jun 13, 2024 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2024

Enjoy working with Steven in the service department. I respect his honest recommendations and opinions. He is very pleasant to work with either in person or during a call. Honestly, when scheduling my More

by cdunfo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 24, 2024 -

BMW of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bel Air. We always strive to provide personable and excellent customer service. Thank you for the review!

May 14, 2024

Steven is a great service advisor and is very people friendly. He is a great person at what he does. More

by icedaccess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 16, 2024 -

BMW of Bel Air responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you need more help, our team is available to talk -- safe travels!

April 07, 2024

My service representative Andrew was very helpful and profession, and everyone was was friendly and More

by Real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 09, 2024 -

BMW of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bel Air. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2024

I have nothing but great things to say about BMW of Bel Air- specifically the service department. There was an issue with the programming of my new key, and although it took a some time they were able to More

by Courtneymarie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 07, 2024 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 07, 2023

I had a great experience when buying and servicing my car. Everyone is so nice and professional. They really care about their customers. More

by Alissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Cody
Dec 08, 2023 -

BMW of Bel Air responded

Hi Alissa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Fro Holly @ reception to Yani (Jonathan) the manager and everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to More

by cooolhand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Steven, Yani (da man)
Dec 08, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

1
...