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BMW of Bel Air

Bel Air, MD

Overview
Reviews
Vehicles
4.5
309 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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716 Belair Road

Bel Air, MD

21014

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Showing 309 reviews

May 22, 2023

Service department is top notch. I have been going here for 6 years and would not consider taking my 2 beemers anywhere else. Very professional and always willing to work with you to More

by Satguybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Herold, service department
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May 24, 2023 -

BMW of Bel Air responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bel Air. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 11, 2023

We kept hearing different stories. Essentially we were lied to - so we simply took our business elsewhere. More

by brandiostendorf
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown name of the supervisor
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May 15, 2023 -

BMW of Bel Air responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bel Air take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (667) 770-6776 -- we hope to hear from you soon.

May 11, 2023

I travel 1. 5 hours to use this dealer because of the awesome and friendly service. More

by jaygullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember service advisors name
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May 15, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 04, 2023

Excellent customer service received from the receptionist (African American Female) and from the distinguish (Caucasian Male). Great assessment and recommendations provided by the technicians. Sorry I can n More

by Brian West-Pearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All encounters with the employees were ten. Outstanding service
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May 01, 2023

Steven has never steered me wrong, so professional and easy to work with. Great service center! More

by nwiecz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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May 04, 2023 -

BMW of Bel Air responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 25, 2023

The entire team at BMW Bel Air have been amazing. From service (John Miller) to vehicle sales and dealership GM Chris Dunkes, I have had a great experience all around. Very friendly and courteous sta More

by Ramesh Shettigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Miller, Chris Dunkes, Lilly, Duncan
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Apr 28, 2023 -

BMW of Bel Air responded

Hi Ramesh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Great customer service from sales person and financial manager. Very kind and very efficient process More

by jubonosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisha
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Apr 20, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

The new car buying experience was excellent. The sales man was cordial and professional during the transaction. More

by Uoigbokie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 20, 2023 -

BMW of Bel Air responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2023

Good price and excellent service. Paper work was ready to go when we came back later that day. Show room was very clean and all employees were very courteous. More

by searayct
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ruske
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Apr 20, 2023 -

BMW of Bel Air responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 10, 2023

Service managers are very friendly and prompt. Both Steven and Andrew are easy to work with. More

by darknightsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harold, Andrew Ramirez
Report | Print
Apr 20, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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