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BMW of Bel Air

Bel Air, MD

4.5
307 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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716 Belair Road

Bel Air, MD

21014

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Showing 307 reviews

June 30, 2023

Lied to by staff Very slow Not much inventory I wouldn’t go back and they don’t respond after they get your money unless they need you wouldn’t recommend also I brought a100k car More

by Sherald.prop
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
I’m ok
Jul 03, 2023 -

BMW of Bel Air responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (667) 770-6776 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 30, 2023

Great experience purchasing my BMW X6 from BMW Bel Air. I walked in knowing what I wanted and Jason made sure the process went as smooth as possible. He was very patient with us and kept me informed of the More

by YPridgen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Ruzek
Jul 03, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 23, 2023

Friendly and quick service. I will definitely return for my next service. Thank you again. More

by Zachary C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 26, 2023 -

BMW of Bel Air responded

Hello Zachary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 13, 2023

The dealership was amazing! Great vehicles at Auto Nation's great deals. My only reserve that keeps this from being a 5 star rating is the Auto Nation stringent policy of no dep More

by youcanmoveyoucandance
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lily, Mike
Jun 22, 2023 -

BMW of Bel Air responded

Thank you for taking the time to share your feedback with us and taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 11, 2023

The service staff, particularly Steve Harold, are exceptional. I always have a good experience. i will continue to use BMW of Bel Air, MD for all my service requirements. More

by Michael Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harold
Jun 15, 2023 -

BMW of Bel Air responded

Hi Michael, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2023

Visited for a recall and maintenance check. I was pleasantly greeted upon arrival. They texted when the car service was completed. Great service, great customer service. More

by Dwtfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 11, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 29, 2023

Good, fast, honest, and informative service. I would recommend place to my family and friends. More

by Mosmith4271
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 01, 2023 -

BMW of Bel Air responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of Bel Air and we hope to be of service again in the future.

May 29, 2023

We were in the market for a new car and chose BMW as a strong possibility. Our first phone call linked us to Sean at BMW of Bel Air, who answered our basic questions and invited us to visit their showroom More

by jegoldbecksr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Gebhart, Matthew Caplan, Dan Boland
Jun 01, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 01, 2023 -

jegoldbecksr responded

It was our pleasure to work with BMW of Bel Air. The knowledge, attention, and friendliness of your staff made our experience actually enjoyable. It certainly helps engender trust in the whole of your dealership should we need additional information or service in the future. Thanks again, John Goldbeck

May 22, 2023

Service department is top notch. I have been going here for 6 years and would not consider taking my 2 beemers anywhere else. Very professional and always willing to work with you to More

by Satguybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Herold, service department
May 24, 2023 -

BMW of Bel Air responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bel Air. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 11, 2023

We kept hearing different stories. Essentially we were lied to - so we simply took our business elsewhere. More

by brandiostendorf
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown name of the supervisor
May 15, 2023 -

BMW of Bel Air responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bel Air take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (667) 770-6776 -- we hope to hear from you soon.

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