BMW of Bel Air

Took our 530i in for a recall repair. Received a walk around video of the underside of the car highlighting the condition of the brakes, tires and suspension. The repair began on time an Received a walk around video of the underside of the car highlighting the condition of the brakes, tires and suspension. The repair began on time and was completed quickly. When we received the car back it had been washed and vacuumed. Well Done! More

Friendly knowledgeable sales staff. Easy negotiation and good communications. Got the vehicle I wanted at a fair price, the showroom was comfortable and the paperwork process was effici Easy negotiation and good communications. Got the vehicle I wanted at a fair price, the showroom was comfortable and the paperwork process was efficient. More

Lied to by staff Very slow Not much inventory I wouldn’t go back and they don’t respond after they get your money unless they need you wouldn’t recommend also I brought a100k car wouldn’t go back and they don’t respond after they get your money unless they need you wouldn’t recommend also I brought a100k car More

Great experience purchasing my BMW X6 from BMW Bel Air. I walked in knowing what I wanted and Jason made sure the process went as smooth as possible. He was very patient with us and kept me informed of the I walked in knowing what I wanted and Jason made sure the process went as smooth as possible. He was very patient with us and kept me informed of the status of my car from production to delivery. More

Friendly and quick service. I will definitely return for my next service. Thank you again. I will definitely return for my next service. Thank you again. More

The dealership was amazing! Great vehicles at Auto Nation's great deals. My only reserve that keeps this from being a 5 star rating is the Auto Nation stringent policy of no dep Great vehicles at Auto Nation's great deals. My only reserve that keeps this from being a 5 star rating is the Auto Nation stringent policy of no deposit and whoever comes with the cash 1st gets the (used) vehicle. It saves Auto Nation time & money but doesn't consider the relationship building and follow through that the allows the dealer to maintain long relationships. I was ready to come here first for my next purchase as well as a high recommendation for others, but this policy certainly gives me pause. More

The service staff, particularly Steve Harold, are exceptional. I always have a good experience. i will continue to use BMW of Bel Air, MD for all my service requirements. exceptional. I always have a good experience. i will continue to use BMW of Bel Air, MD for all my service requirements. More

Visited for a recall and maintenance check. I was pleasantly greeted upon arrival. They texted when the car service was completed. Great service, great customer service. I was pleasantly greeted upon arrival. They texted when the car service was completed. Great service, great customer service. More

Good, fast, honest, and informative service. I would recommend place to my family and friends. I would recommend place to my family and friends. More

We were in the market for a new car and chose BMW as a strong possibility. Our first phone call linked us to Sean at BMW of Bel Air, who answered our basic questions and invited us to visit their showroom strong possibility. Our first phone call linked us to Sean at BMW of Bel Air, who answered our basic questions and invited us to visit their showroom to get more information. Our visit went very well and addressed all of our inquiries. There was no pressure, only an air of guidance and honesty. We were emailed the details of several vehicles expected to arrive at the dealer shortly. One of them matched our liking and we were able to put a deposit on it to hold it until its arrival and a chance for us to examine it ourselves. Again, Sean was most helpful and knowledgeable when the car arrived and we reviewed it from stem to stern. All our needs were met, including a good trade in price on our used car. We decided to buy the X3 and the process to finish the purchase was handled quickly and professionally by Matthew, the paperwork guy. We fell in love with our BMW as soon as we drove home in it. We also like the fact the dealership is only a short distance from our home. Sean invited us to call him at any time with questions about using the our car's various options and suggested we have a face to face meeting a couple of weeks later to go over any questions about operational functions their setup and use. We look forward to our relationship with the staff at the dealership. More