BMW of Bel Air

I scheduled an appointment through the app. I was greeted at entry and asked what to confirm the services requested. My service technician was concise. I appreciate the video review of the comp I was greeted at entry and asked what to confirm the services requested. My service technician was concise. I appreciate the video review of the comprehensive check. Their assessment was accurate and shared a level of urgency for the suggested additional service. More

My experience at BMW of Bel Air was positive. I was greeted when I arrived, and Steve was my liaison. He kept me informed the entire time I was there and went out of his way to point different th I was greeted when I arrived, and Steve was my liaison. He kept me informed the entire time I was there and went out of his way to point different things out to me. The dealership was clean and tidy, but with no frills. More

Be very suspicious when buying a used veh. Purchased a used veh months ago and still finding issues where they had greased parts that were worn or already failing. Once the grease has dried/wo Purchased a used veh months ago and still finding issues where they had greased parts that were worn or already failing. Once the grease has dried/worn out the part has failed. Mine was the electric steering column. 5k later😡 More

Took our 530i in for a recall repair. Received a walk around video of the underside of the car highlighting the condition of the brakes, tires and suspension. The repair began on time an Received a walk around video of the underside of the car highlighting the condition of the brakes, tires and suspension. The repair began on time and was completed quickly. When we received the car back it had been washed and vacuumed. Well Done! More

Friendly knowledgeable sales staff. Easy negotiation and good communications. Got the vehicle I wanted at a fair price, the showroom was comfortable and the paperwork process was effici Easy negotiation and good communications. Got the vehicle I wanted at a fair price, the showroom was comfortable and the paperwork process was efficient. More

Lied to by staff Very slow Not much inventory I wouldn’t go back and they don’t respond after they get your money unless they need you wouldn’t recommend also I brought a100k car wouldn’t go back and they don’t respond after they get your money unless they need you wouldn’t recommend also I brought a100k car More

Great experience purchasing my BMW X6 from BMW Bel Air. I walked in knowing what I wanted and Jason made sure the process went as smooth as possible. He was very patient with us and kept me informed of the I walked in knowing what I wanted and Jason made sure the process went as smooth as possible. He was very patient with us and kept me informed of the status of my car from production to delivery. More

Friendly and quick service. I will definitely return for my next service. Thank you again. I will definitely return for my next service. Thank you again. More

The dealership was amazing! Great vehicles at Auto Nation's great deals. My only reserve that keeps this from being a 5 star rating is the Auto Nation stringent policy of no dep Great vehicles at Auto Nation's great deals. My only reserve that keeps this from being a 5 star rating is the Auto Nation stringent policy of no deposit and whoever comes with the cash 1st gets the (used) vehicle. It saves Auto Nation time & money but doesn't consider the relationship building and follow through that the allows the dealer to maintain long relationships. I was ready to come here first for my next purchase as well as a high recommendation for others, but this policy certainly gives me pause. More

The service staff, particularly Steve Harold, are exceptional. I always have a good experience. i will continue to use BMW of Bel Air, MD for all my service requirements. exceptional. I always have a good experience. i will continue to use BMW of Bel Air, MD for all my service requirements. More