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BMW of Bel Air

Bel Air, MD

4.5
307 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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716 Belair Road

Bel Air, MD

21014

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Showing 307 reviews

October 18, 2023

Car is great, Staff is knowledgeable, polite and accommodating. The only significant disappointment was the trade in value. Even after losing the sales tax saving for a trade and the inconvenience o More

by hlcbock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and GM
Oct 20, 2023 -

BMW of Bel Air responded

Hi, thank you very much for sharing these comments. If you would be willing to give us another chance in the future, please reach out to our General Manager at (667) 770-6776. We would appreciate the chance to turn your experience around.

Oct 20, 2023 -

hlcbock responded

I bought the car and I'm VERY pleased with the staff and the car and would buy from you again. I just felt you should know my view about the trade in.... but I'm quite happy otherwise.

October 15, 2023

They are always helpful and do great work, they keep my bmw driving like it was new More

by wjhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, Steve
Oct 16, 2023 -

BMW of Bel Air responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 10, 2023

Great service department. Nice courteous and professional people behind the counter at the service department. I would bring another vehicle to Bel Air BMW for inspection. More

by dackerman702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 11, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Bel Air BMW is always on point! Never had any issues with staff and they make sure my car gets the NECESSARY service to keep it in good health! More

by Danielle Wiley
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew R.
Oct 08, 2023 -

BMW of Bel Air responded

Hi Danielle, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 01, 2023

Misleading on the sale price. They said it was a mistake. Will not be back More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason
Oct 03, 2023 -

BMW of Bel Air responded

Hi Mike, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (667) 770-6776 to speak to our manager directly.

September 24, 2023

Did excellent work at a fair price. The service center fixed my vehicle on time and on budget. More

by radioman123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 25, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2023

I deal with the same salesperson on all my BMW cars. The salesperson is so knowledgeable and makes it easy for me. More

by BMW Bel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rezek; Matt (the manager)
Sep 08, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Service has always been great. I have been bringing four BMWs in for service and have never had any issues. More

by Jwurm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve has been great
Sep 03, 2023 -

BMW of Bel Air responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

The quote for a window regulator repair was over double what other shops in the area would do the work for. Additionally, when I arrived to pick up the car, they could not explain why there was an extra $2 More

by adamdean960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Aug 30, 2023 -

BMW of Bel Air responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (667) 770-6776 when you have a chance. Thank you and we look forward to hearing from you.

August 25, 2023

Stopped in for a recall on my veh. Steve was very friendly. He also informed me that my car was also due for a change of brake fluid. he told me it would not take long to do the servic More

by johnpro25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 29, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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