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BMW of Bel Air

Bel Air, MD

Overview
Reviews
Vehicles
4.5
307 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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716 Belair Road

Bel Air, MD

21014

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Showing 307 reviews

December 07, 2023

I had a great experience when buying and servicing my car. Everyone is so nice and professional. They really care about their customers. More

by Alissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Cody
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Dec 08, 2023 -

BMW of Bel Air responded

Hi Alissa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Fro Holly @ reception to Yani (Jonathan) the manager and everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to More

by cooolhand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Steven, Yani (da man)
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Dec 08, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Steven was very attentive to detail and provided the best customer service. Very efficient and courteous. So too, I appreciated the video provided by the service technician. More

by josebriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Herold
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Dec 08, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 29, 2023

they act like they dont care you want their cars or not ，i was very dispoint More

by carter
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason
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Dec 01, 2023 -

BMW of Bel Air responded

Hi Carter, we appreciate you taking the time to respond. The staff at BMW of Bel Air take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 770-6776. We hope to hear from you.

November 16, 2023

Good service experience. Steve provides exceptional detail to completing my service appointment and what is upcoming More

by ecwspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Nov 18, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 13, 2023

Great service department! Many thanks to Andrew Ramirez and the rest of the team for helping with servicing both of my cars this time and during all of my previous visits. More

by SAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
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Nov 15, 2023 -

BMW of Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Bought a car and had them ship to me- they made the process very easy More

by TR Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruzek, Matt Caplan
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Nov 03, 2023 -

BMW of Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2023

Very efficient and helpful, they have a personal touch. They are very good to deal with! More

by dsbrn9637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Steve and Justin !
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Oct 29, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2023

The process was very convenient and I found that Jason was very helpful with any questions that I had. More

by JORDAN.ANDREWS513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 29, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

October 19, 2023

I had a great experience from start to finish. I bought a car from CarMax but came to get it inspected at BMW Bel Air. The service staff was friendly and honest; that’s a first for me! I will brin More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Oct 21, 2023 -

BMW of Bel Air responded

Hi Monique, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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