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BMW of Bel Air
Bel Air, MD
312 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 312 reviews
March 02, 2024
I have nothing but great things to say about BMW of Bel Air- specifically the service department. There was an issue with the programming of my new key, and although it took a some time they were able to Air- specifically the service department. There was an issue with the programming of my new key, and although it took a some time they were able to figure out why. They kept me posted with updates and price points regularly, made a video outlining what the repair was and how it was completed ,and advised what services I would need to take care of next. No one likes to get their car serviced, but at BMW of Bel Air they sure as xxxx make you feel a lot better about it. More
by Courtneymarie2
Employees Worked With
Steve
February 09, 2024
I had an excellent experience at the dealership, I was treated with the utmost respect and courtesy…and received the vehicle that I was looking for… treated with the utmost respect and courtesy…and received the vehicle that I was looking for… More
by blcms26
Employees Worked With
Jason
January 30, 2024
Going in and looking at a vehicle and having great customer service from Lillian Moore was the best experience. With her knowledge and experience with the vehicle i was looking at help me make my deci customer service from Lillian Moore was the best experience. With her knowledge and experience with the vehicle i was looking at help me make my decision on purchasing the vehicle. More
by SAMBNC
Employees Worked With
Lillian Moore
January 12, 2024
The purchasing process was quick and easy. I was able to do much of the work at home via emails. I have purchased many cars from Jason over the years and each has been a positive experience. I was able to do much of the work at home via emails. I have purchased many cars from Jason over the years and each has been a positive experience. More
by althatcher15
Employees Worked With
Jason
December 06, 2023
Fro Holly @ reception to Yani (Jonathan) the manager and everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to Steven ---service advisor, who helped me over the phone while I was traveling out of state.last month--- and this was before I had even met him. Happy Holidays More
by cooolhand2
Employees Worked With
Andrew, Steven, Yani (da man)
December 06, 2023
Steven was very attentive to detail and provided the best customer service. Very efficient and courteous. So too, I appreciated the video provided by the service technician. customer service. Very efficient and courteous. So too, I appreciated the video provided by the service technician. More
by josebriscoe
Employees Worked With
Steven Herold
