BMW of Bel Air

They would not honor their advertised prices I went into BMW Bel Air to potentially lease a new BMW. I had purchased my last BMW from the same dealership. It was time for a new car. I went in a I went into BMW Bel Air to potentially lease a new BMW. I had purchased my last BMW from the same dealership. It was time for a new car. I went in and asked for the advertised lease deal that is found on their website and tv. They said they couldn't honor it as they said it was the national ad. I left with both the sales rep and the GM letting me know they would call me tomorrow with an explanation. I received a text the next day stating it would take a down payment of approximately double what they stated in the ad to get the price they were advertising. They said this was due to the national ad and how it didnt work fir BMW Towson / Bel Air. I then went to Nationwide Infiniti and they honored their advertised pricing and got a car with a tremendous engine and far more options for less money. The next morning I woke up turned on the TV and there was an add for bmw towson / bel air advertising the same lease deal they just told me I couldn't have. I will never buy from bmw bel air / towson again. False advertising and no loyalty to returning customers. Instead of honoring what they advertised they will hold out for more money from someone who doesn't do their homework before the purchase. More

"Put your mind at ease when purchasing a car at BMW Bel Air" I can't say enough about my experience buying a BMW at Bel Air. It was so positive, that my sister also bought a car. I can't say enough about my experience buying a BMW at Bel Air. It was so positive, that my sister also bought a car. More

Spoiling Me Took my BMW in for an oil change and it was great They also cleaned my care and answered all of my questions Great job! Took my BMW in for an oil change and it was great They also cleaned my care and answered all of my questions Great job! More

First service, perfect Took my car in for it's first service. The door opened for me exactly on time and the service was finished and car nicely washed in just over an hour Took my car in for it's first service. The door opened for me exactly on time and the service was finished and car nicely washed in just over an hour. Very pleased. More

Sensor Issues I had a issue with one of the sensors on my BMW that was quite costly. Mr. Fields took the time to work with me and resolve my concerns and was able I had a issue with one of the sensors on my BMW that was quite costly. Mr. Fields took the time to work with me and resolve my concerns and was able to come up with a more reasonable cost effective solution. More

Was meet promply at the door , and straight to the service writers desk. Then to pick up my free loaner, and did the dealer inspection. I was back out the door in less than 10 m , and straight to the service writers desk. Then to pick up my free loaner, and did the dealer inspection. I was back out the door in less than 10 min. Got a cleaned car when I picked my car up. Kudos More

Recall Called to schedule recall repair and they got me in and out same day and with a loaner too at no cost. Did a free battery inspection too. Very smooth Called to schedule recall repair and they got me in and out same day and with a loaner too at no cost. Did a free battery inspection too. Very smooth process. Very satisfied. More

The Ultimate Dealership I can honestly say that this was the best car buying experience I have ever had, and I have bought a lot of cars in my time. Rebecca Wislon, Andre an I can honestly say that this was the best car buying experience I have ever had, and I have bought a lot of cars in my time. Rebecca Wislon, Andre and Chris were very professional and addressed all my concerns. Its a wonderful staff, and I plan to return in the future. I highly recommend this dealership More

I love my new Mommy Mobile! My husband and I just purchased an 2015 diesel X3 and I couldn't be happier! We are expecting our son to arrive in early December and wanted to get a My husband and I just purchased an 2015 diesel X3 and I couldn't be happier! We are expecting our son to arrive in early December and wanted to get a SUV but nothing huge and gas-guzzling. The X3 was the perfect fit for us and we love that we were able to get a diesel engine. We took our first long trip to the Poconos a few weekends back and the ride was awesome, not to mention the gas efficiency! Jason Ruzek was our sales associate and I can't thank him enough for his hard work in finding the perfect car for us. He was very thorough in finding our needs and understanding of our budget. We searched around different dealerships, but kept coming back to BMW and no doubt it was because of Jason :) I love my new X3! More

Great quality car! We bought a car from BMW of Bel Air. They were very knowledgeable. Rebecca and Andre, in particular, were helpful and friendly. While I was taking We bought a car from BMW of Bel Air. They were very knowledgeable. Rebecca and Andre, in particular, were helpful and friendly. While I was taking care of paperwork, she was connecting our phones to the car via bluetooth, and showing my fiance some of the navigation/phone controls. Very helpful. Would buy another car from there. More