BMW of Bel Air

Good job, Jason ! I bot a 2014 ORANGE X1 with 16.8K miles. This is likely the only SUV/SAV that I'd be willing to be seen in. Former car was a peppy 2-door hard top c I bot a 2014 ORANGE X1 with 16.8K miles. This is likely the only SUV/SAV that I'd be willing to be seen in. Former car was a peppy 2-door hard top convertible... well worn. So I'm no spring chicken and I've bot cars (mostly Mercedes, but also Ford, VW, Toyota) in California, Virginia and now Maryland. I've had some not so great experiences: bad tires, bad battery, things that go wrong less than a month after owning the car.... and of course I raised these issues with Jason and the team at Belair BMW... they were so cute... they said, "I don't know what kinds of cars you've had in the past but... This is a BMW dealership!!" I found the car online at 2pm, left DC for Bel Air at 5:30pm and owned it at 9pm on the same day. I knew what I wanted. They stayed open late for me and acted as if they really cared for me (I don't think it was an act.) Unusual experience. They seemed to respect my ability to think things thru once I had all the information / data (e.g., the value of my trade in). They didn't talk while I figured things out. Because it was so late, the 2nd key wasn't available. They offered to meet me at a Park and Ride off of I-95 during my drive up to New Jersey the next day... they made every effort to make the purchase easy for me. I think the staff have learned / been trained to assess the person they're dealing with and meet that person where they are... if you need salesmanship, you'll get salesmanship; if you need a car nut, you'll get a car nut; if you need respect, you'll get respect; if you need a gentle push, you'll get some kind encouragement. Good job, guys ! And thanks for putting me in a really cool car ! More

Great salesman! Bought a previously owned VW. Jason Ruzek was an exceptional salesman and answered all my questions. Jason was very professional and extremely knowle Bought a previously owned VW. Jason Ruzek was an exceptional salesman and answered all my questions. Jason was very professional and extremely knowledgeable. I would highly recommend him to anyone looking to purchase a vehicle. More

Smooth transaction with nice people! After several visits to other dealerships Tyler Lanham responded to an on line inquiry. He was very knowledgeable and responsive. We set up a teat dri After several visits to other dealerships Tyler Lanham responded to an on line inquiry. He was very knowledgeable and responsive. We set up a teat drive of my new 430i. He made sure that the car had the options that I wanted and was surprisingly knowledgeable without being pushy. The entire transaction took a short time and I am thrilled with the car. I would gladly recommend Tyler and BMW of Bel Air to anyone looking for a new or used BMW. More

Purchase - Excellent Experience I recently worked with Tyler to purchase a 740. From the time Tyler answered the phone till the time I purchased the car I had a great experience. Tyl I recently worked with Tyler to purchase a 740. From the time Tyler answered the phone till the time I purchased the car I had a great experience. Tyler was very knowledgeable and did not put any pressure on me to move to quickly. I called Bel Air BMW because I had a very bad experience with another dealership. If you are in the market for a car, call Tyler. Anthony, the BMW Genius was also wonderful. Very knowledgeable and patient!!!! More

I forgot to mention the BMW Genius One more comment. Anthony, BMW of Bel Air's BMW Genius is great. Helpful, patient and courteous when showing and programming your car with all its b One more comment. Anthony, BMW of Bel Air's BMW Genius is great. Helpful, patient and courteous when showing and programming your car with all its bells and whistles. Thanks Anthony. More

Purchase of new BMW with Jason Ruzek I met with Jason Ruzek about 1 week prior to getting my 2018 M4. He answered all questions in detail. I told him the car I wanted. We found the car I met with Jason Ruzek about 1 week prior to getting my 2018 M4. He answered all questions in detail. I told him the car I wanted. We found the car and within a day it was at the Bel Air BMW dealership. What a wonderful surprise for Jason to email me pictures of the car when it arrived and I was able to pick it up one week prior to what we thought. Jason made the experience wonderful. I would truly recommend him to purchase your next BMW! Outstanding!!! More

Best new car buying experience ever! Jason Ruzek at BMW of Bel Air made it a pleasure to buy a new 2017 BMW 340i. I had made inquiries to all BMW dealers within a five state area (PA, N Jason Ruzek at BMW of Bel Air made it a pleasure to buy a new 2017 BMW 340i. I had made inquiries to all BMW dealers within a five state area (PA, NJ, VA, DE and MD) and it was Jason at BMW of Bel Air who came through with the best pricing for my factory order. Turns out Jason is also the MOST KNOWLEDGEABLE when it comes to taking delivery at the BMW Performance Center in Greenville, SC. He handled all the details and I highly recommend you take delivery of your next factory order BMW at the Performance Center. Customer service at its finest, not to mention the thrill of driving on their track. Looking forward to an X5 next time! More

BMW of Bel Air is the place to buy your new car! When I was interested in replacing my 2007 BMW that I had purchased at BMW of Bel Air, I knew that I wanted to work with them again because of the ver When I was interested in replacing my 2007 BMW that I had purchased at BMW of Bel Air, I knew that I wanted to work with them again because of the very positive experience that I had the first time. This dealership has always treated me as a valued customer during the many years of taking my car there for service. Everyone is always extremely professional, friendly and helpful. I met Fran Meyers last year and had expressed my interest in buying a new car. However, I was not ready at that time, but told Fran that I would come to him when I was ready to start looking. He was very respectful and did not pressure me at all, but said that he would be there to help when I was ready. This was exactly the reason that when I was ready to purchase my new car I called Fran directly and told him that I was ready to start the process. Fran was terrific to work with and when we couldn't find a car that had everything that I was looking for, Fran helped "build" my new car and placed the order with the factory. There was a time period when it looked like I might not get my car, through no fault of BMW of Bel Air, but Fran persevered. Because of his hard work and staying on top of everything, I have the exact car that I wanted. I would like to thank him especially for making me feel like a valued customer. Thanks, Fran! More

"NO PRESSURE"...best car buying experience ever!!!! I began my search for just the right vehicle to replace my Chrysler 300 back in November 2016. It started when I saw a Mini Cooper Countryman on the I began my search for just the right vehicle to replace my Chrysler 300 back in November 2016. It started when I saw a Mini Cooper Countryman on the lot of BMW Bel Air. While taking a quick look, Fran Myers, one of the salesmen, approached me and my defenses automatically when up. However, I soon learned that was unfounded. Fran quickly put me at ease by assuring me his style of doing business is "NO PRESSURE". He confirmed that over the next 8 months. From the test drive of the Countryman, through the search that followed, to the recent purchase of my VW Jetta SEL, Fran was relentless in his search for just the right vehicle, yet he never pressured me when providing me with options. He was professional, knowledgeable and kind ... a salesman who will have my recommendation hands down. More

Fran Meyers is a finicky girl's best friend! I'm pernickety and cautious, and most salesmen hide from a lady such as me. But, as soon as I talked with Fran I knew I was in the hands of a caring I'm pernickety and cautious, and most salesmen hide from a lady such as me. But, as soon as I talked with Fran I knew I was in the hands of a caring first-class professional. I gave him my wish list for my next car and how it would be on my terms. I knew this would not be an easy order to fill. Fran incredibly patient with me; of course I kept changing my mind and adding to this wish list. Fran was diligent and found the perfect car for me! He went above and beyond all my expectations of superior customer service. The car he found was not at his location but he cheerfully picked me up at my office and took me to see the car, and it was exactly what I wanted! He made the entire process a delightful experience. If you want to feel like you're the most important customer ever, make sure to contact Fran Meyers! More