BMW of Bel Air

Great used car experience. My sales contact Jason Ruzek was very helpful from the beginning. I called him very early in the morning and he answered my call. Everything he explai My sales contact Jason Ruzek was very helpful from the beginning. I called him very early in the morning and he answered my call. Everything he explained about the vehicle was 100% accurate. The condition of the vehicle is the one of the nicest I have ever seen for the year! In the future I will be happy to call BMW of Bel Air for another great car buying experience. More

Outstanding Service I waslked on the BMW lot and Fred met me with eagerness to assist. He lined up 3 vehicles, I had to leave to attend a last minute business meeting. Ma I waslked on the BMW lot and Fred met me with eagerness to assist. He lined up 3 vehicles, I had to leave to attend a last minute business meeting. Made another appointment, and Fred made the difference with patience and exceptional knowledge of the BMW brand. Within a few hours the sale was compete. Well done Fred!! I’m sure I’ll be back for another BMW. More

Easy transition I called at noon time to let Fran Meyers know I wanted the car and I would be there after work. Everything was done on arrival. Signed some papers wit I called at noon time to let Fran Meyers know I wanted the car and I would be there after work. Everything was done on arrival. Signed some papers with Fran and then Dan Had a in-service with Anthony O’Brien. I was on my way. Everyone couldn’t of been more professional and warm. A very pleasant experience all around. I would definitely recommend this dealership. More

Nissan Rogue Very responsive. Prompt professional service. Seamless processing from test drive to financing to tags, keys and out the door. Jason was aweso Very responsive. Prompt professional service. Seamless processing from test drive to financing to tags, keys and out the door. Jason was awesome! Responsive, attentive and professional More

Responsive and easy to work with We recently worked with Fran on the purchase of our X3. He made the buying process very smooth and efficient. My husband and I were especially impre We recently worked with Fran on the purchase of our X3. He made the buying process very smooth and efficient. My husband and I were especially impressed with how promptly Fran responded to our calls and emails. Everyone at the dealership was friendly and helpful. Great experience! More

Best service Every person inside the dealership made you feel welcome as soon as you walked through the door. I was very happy and pleased with my visit at the dea Every person inside the dealership made you feel welcome as soon as you walked through the door. I was very happy and pleased with my visit at the dealership and Fran went above and beyond to meet all of my expecatations. Fran is knowledgeable, professional and a delight to work with. I definitely recommend him and this dealership. More

Convertible My salesman Fran Meyers has gone the extra mile to take care of any difficulties we have encountered. By far the best car salesman I have ever bought My salesman Fran Meyers has gone the extra mile to take care of any difficulties we have encountered. By far the best car salesman I have ever bought a vehicle from. Several other employees involved were also very helpful, their names escape me at the moment. More

Amazing Service! Frank Sanza ,Jason Ruzek and team gave us an excellent buying experience. We would highly recommend them. They made sure we found the car of our dr Frank Sanza ,Jason Ruzek and team gave us an excellent buying experience. We would highly recommend them. They made sure we found the car of our dreams. More

Good job, Jason ! I bot a 2014 ORANGE X1 with 16.8K miles. This is likely the only SUV/SAV that I'd be willing to be seen in. Former car was a peppy 2-door hard top c I bot a 2014 ORANGE X1 with 16.8K miles. This is likely the only SUV/SAV that I'd be willing to be seen in. Former car was a peppy 2-door hard top convertible... well worn. So I'm no spring chicken and I've bot cars (mostly Mercedes, but also Ford, VW, Toyota) in California, Virginia and now Maryland. I've had some not so great experiences: bad tires, bad battery, things that go wrong less than a month after owning the car.... and of course I raised these issues with Jason and the team at Belair BMW... they were so cute... they said, "I don't know what kinds of cars you've had in the past but... This is a BMW dealership!!" I found the car online at 2pm, left DC for Bel Air at 5:30pm and owned it at 9pm on the same day. I knew what I wanted. They stayed open late for me and acted as if they really cared for me (I don't think it was an act.) Unusual experience. They seemed to respect my ability to think things thru once I had all the information / data (e.g., the value of my trade in). They didn't talk while I figured things out. Because it was so late, the 2nd key wasn't available. They offered to meet me at a Park and Ride off of I-95 during my drive up to New Jersey the next day... they made every effort to make the purchase easy for me. I think the staff have learned / been trained to assess the person they're dealing with and meet that person where they are... if you need salesmanship, you'll get salesmanship; if you need a car nut, you'll get a car nut; if you need respect, you'll get respect; if you need a gentle push, you'll get some kind encouragement. Good job, guys ! And thanks for putting me in a really cool car ! More

Great salesman! Bought a previously owned VW. Jason Ruzek was an exceptional salesman and answered all my questions. Jason was very professional and extremely knowle Bought a previously owned VW. Jason Ruzek was an exceptional salesman and answered all my questions. Jason was very professional and extremely knowledgeable. I would highly recommend him to anyone looking to purchase a vehicle. More