BMW of Bel Air

Maintenance We had a tire losing pressure on a Saturday a few miles from Bel Air BMW. We called to see if we could get the car looked at and they were very accomm We had a tire losing pressure on a Saturday a few miles from Bel Air BMW. We called to see if we could get the car looked at and they were very accommodating. We pulled the car into the service area and went inside and was treated by Kurt. He looked at the tire and pulled up the vehicle information from the key fob and found we were close to needing a service. Kurt put us in a courtesy vehicle to use for a few days while the car was being serviced. We also asked for all four tires to be replaced. They serviced the vehicle, replaced the four tires, four wheel alignment and replaced the rear brake pads. This is the first BMW (X3) we have purchased and have nothing but good things to say about this dealership in fact have purchased two other used cars from them in the last couple of years all of which through Jason in sales. I don’t think we would go anywhere else when going to purchase a BMW. More

Mr. Steve excellent and caring service provider I would like to personally thank Mr. Steve for assisting my daughter , Charelle James when she arrived to pick up my vehicle . He managed a very stres I would like to personally thank Mr. Steve for assisting my daughter , Charelle James when she arrived to pick up my vehicle . He managed a very stressful situation with the loaner car and resolved the matter very professionally. I am a longstanding BMW customer and Mr. Steve has always treated me with respect and showed his dedication to the customer and BMW. Joice Stokes-James More

Highly professional with personal attention to detail. Check in and out was efficient and easy. Service was completed within time estimate and was on the road quickly. Check in and out was efficient and easy. Service was completed within time estimate and was on the road quickly. More

Very professional and customer oriented, always keep us informed . This service was a recall and it was completed in a timely manner, I would recommend this dealer informed . This service was a recall and it was completed in a timely manner, I would recommend this dealer More

Very easy to schedule an appointment.Oil change Bulb Very easy to schedule an appointment. Oil change Bulb replacement were the service that needed to be completed. Wait time was not to bad staff very Very easy to schedule an appointment. Oil change Bulb replacement were the service that needed to be completed. Wait time was not to bad staff very friendly More

Excellent customer service was very thorough with everything Steve did an exceptional job walking me through everything that need to be taken care of excellent customer service will definitely be a return custom Steve did an exceptional job walking me through everything that need to be taken care of excellent customer service will definitely be a return customer thank you again for all your help More

Tire change The dealer fit me into his busy schedule for an emergency repair. I had to be towed to the dealer with no prior notice after tire went flat. The dealer fit me into his busy schedule for an emergency repair. I had to be towed to the dealer with no prior notice after tire went flat. More

Service representative was very knowledgeable and helpful. Representative kept me informed on all details of service along with my options. Was very pleasant and made sure that I was satisfied with service. Representative kept me informed on all details of service along with my options. Was very pleasant and made sure that I was satisfied with service. More

Great Service, even after expired warranty Getting surprised by needed repairs after warranty has expired is usually $ painful, However, BMW of Bel Air does a greàt job of explaining the neede Getting surprised by needed repairs after warranty has expired is usually $ painful, However, BMW of Bel Air does a greàt job of explaining the needed repair and performs the repair with quality at a fair price. They stand behind their work. I highly recommend them. 2012 BMW 528xi with 118,000 miles More