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BMW of Bel Air
Bel Air, MD
307 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 307 reviews
December 02, 2019
Highly professional with personal attention to detail. Check in and out was efficient and easy. Service was completed within time estimate and was on the road quickly. Check in and out was efficient and easy. Service was completed within time estimate and was on the road quickly. More
by RM
Employees Worked With
Kurt Roman, Lori Connolly
October 18, 2019
Tire change Was quoted approximately $100 to change the front tires on my X1. At the end of the job the bill came to $300. When asked why it was so expensive they Was quoted approximately $100 to change the front tires on my X1. At the end of the job the bill came to $300. When asked why it was so expensive they said that they aligned the wheels. While I think it may have been necessary there was no mention of cost. When asked, they said they have a “special “ machine that aligns all 4 wheels. We should have at least been advised as to the cost, perhaps we would have passed. More
by Dave
Employees Worked With
Lori Connolly
October 09, 2019
Very professional and customer oriented, always keep us informed . This service was a recall and it was completed in a timely manner, I would recommend this dealer informed . This service was a recall and it was completed in a timely manner, I would recommend this dealer More
by Customer
Employees Worked With
Lori Connolly
October 03, 2019
Very easy to schedule an appointment.Oil change Bulb Very easy to schedule an appointment. Oil change Bulb replacement were the service that needed to be completed. Wait time was not to bad staff very Very easy to schedule an appointment. Oil change Bulb replacement were the service that needed to be completed. Wait time was not to bad staff very friendly More
by Gregutz
Employees Worked With
Steve
September 24, 2019
Excellent customer service was very thorough with everything Steve did an exceptional job walking me through everything that need to be taken care of excellent customer service will definitely be a return custom Steve did an exceptional job walking me through everything that need to be taken care of excellent customer service will definitely be a return customer thank you again for all your help More
by Leonidas12
Employees Worked With
Steve Harold, Lori Connolly
September 18, 2019
Tire change The dealer fit me into his busy schedule for an emergency repair. I had to be towed to the dealer with no prior notice after tire went flat. The dealer fit me into his busy schedule for an emergency repair. I had to be towed to the dealer with no prior notice after tire went flat. More
by James.ryan1970
Employees Worked With
Kurt
September 14, 2019
Service representative was very knowledgeable and helpful. Representative kept me informed on all details of service along with my options. Was very pleasant and made sure that I was satisfied with service. Representative kept me informed on all details of service along with my options. Was very pleasant and made sure that I was satisfied with service. More
by Jim
Employees Worked With
Kurt Roman
August 25, 2019
Great Service, even after expired warranty Getting surprised by needed repairs after warranty has expired is usually $ painful, However, BMW of Bel Air does a greàt job of explaining the neede Getting surprised by needed repairs after warranty has expired is usually $ painful, However, BMW of Bel Air does a greàt job of explaining the needed repair and performs the repair with quality at a fair price. They stand behind their work. I highly recommend them. 2012 BMW 528xi with 118,000 miles More
by BarryWSr
Employees Worked With
James Gugliette, Steve Harold, Kurt Roman, Lori Connolly
August 04, 2019
do repairs not needed Would not take your vehicle to this location. They do repairs not needed. Came in for one repair and ending up getting another repair and the repair i Would not take your vehicle to this location. They do repairs not needed. Came in for one repair and ending up getting another repair and the repair i came in for wasn't repaired. The repair they performed did not work. More
by bmwperson
Employees Worked With
James and Kirk
August 02, 2019
Great experience! I had the best experience from start to finish! The sales associate and manager worked great together and did everything they promised. Would highly I had the best experience from start to finish! The sales associate and manager worked great together and did everything they promised. Would highly recommend this dealership! More
by Chris W.
Employees Worked With
Jason Ruzek
