BMW of Bel Air

I had a new battery installed in my car. Kurt Roman is my service advisor and is great. Always looks out for me. If anything additional needs to be done, he will recommend. As I was going to wait, I as my service advisor and is great. Always looks out for me. If anything additional needs to be done, he will recommend. As I was going to wait, I asked if I could get a ride to the mall and he arranged to have someone take me and pick me up for the return. My car was ready when I returned. He is always friendly and personable. A very nice person. As always, service at BMW Bel Air is superior. I have dealing with them since 2003. More

Great place Kurt is the man thanks for the advice . Took good of me . Really appreciate the attention given. BMW is the best 100% in service good of me . Really appreciate the attention given. BMW is the best 100% in service More

Staff was very courteous & service was completed as promised. The reason for the service was to replace passenger airbag that was a recall. This is stupid to have to put 25 words in this when it can b promised. The reason for the service was to replace passenger airbag that was a recall. This is stupid to have to put 25 words in this when it can be explained in less. More

Great customer service, very prompt and professional! I brought my car in for an airbag recall and the staff was super friendly and got me out in no time! brought my car in for an airbag recall and the staff was super friendly and got me out in no time! More

Great place to take your car for service! Always professional and quick turn around time. Kirt kept me up to date with the progress and issues with my car. Always would take my car there for service professional and quick turn around time. Kirt kept me up to date with the progress and issues with my car. Always would take my car there for service! More

This dealership is awesome... very detailed service. They take the time to go over car inspection and options if repairs are needed. Excellent service and very knowledgeable! take the time to go over car inspection and options if repairs are needed. Excellent service and very knowledgeable! More

Wished the option packages had been better explained. I probably would have moved up a package. The delivery was poor, walk through of the controls and features was rushed and haphazard. Most of the func probably would have moved up a package. The delivery was poor, walk through of the controls and features was rushed and haphazard. Most of the functions I had to learn on my own through trial and error and the manuals. More

Very helpful and professional always kind and nice. Very welcoming and friendly as well. Everyone in the BMW of bel air are nice and friendly. welcoming and friendly as well. Everyone in the BMW of bel air are nice and friendly. More

Excellent service. Been loyal customer for almost 20 years... no complaints. Provided beautiful loaner vehicle and provided needed service for my vehicle. I will continue to use their services years... no complaints. Provided beautiful loaner vehicle and provided needed service for my vehicle. I will continue to use their services More

Friendly, Curteous service with competent professionals who worked with me to accurately diagnose problem. Speaker was replace with new parts that were overnighted. Loaner car was clean and convenient. who worked with me to accurately diagnose problem. Speaker was replace with new parts that were overnighted. Loaner car was clean and convenient. More