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BMW of Bel Air
Bel Air, MD
307 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 307 reviews
November 30, 2020
This dealership is awesome... very detailed service. They take the time to go over car inspection and options if repairs are needed. Excellent service and very knowledgeable! take the time to go over car inspection and options if repairs are needed. Excellent service and very knowledgeable! More
by Reneeqnm3
Employees Worked With
Kurt Roman, Steve Herold, John Miller
November 29, 2020
Very helpful and professional always kind and nice. Very welcoming and friendly as well. Everyone in the BMW of bel air are nice and friendly. welcoming and friendly as well. Everyone in the BMW of bel air are nice and friendly. More
by Darrendebbie
Employees Worked With
Kurt Roman, Steve Herold
November 29, 2020
Wished the option packages had been better explained. I probably would have moved up a package. The delivery was poor, walk through of the controls and features was rushed and haphazard. Most of the func probably would have moved up a package. The delivery was poor, walk through of the controls and features was rushed and haphazard. Most of the functions I had to learn on my own through trial and error and the manuals. More
by pkcamp79
Employees Worked With
Jason Ruzek, Nick Stallings
November 26, 2020
Excellent service. Been loyal customer for almost 20 years... no complaints. Provided beautiful loaner vehicle and provided needed service for my vehicle. I will continue to use their services years... no complaints. Provided beautiful loaner vehicle and provided needed service for my vehicle. I will continue to use their services More
by Kryswozniak
Employees Worked With
Steve Herold
November 20, 2020
Friendly, Curteous service with competent professionals who worked with me to accurately diagnose problem. Speaker was replace with new parts that were overnighted. Loaner car was clean and convenient. who worked with me to accurately diagnose problem. Speaker was replace with new parts that were overnighted. Loaner car was clean and convenient. More
by Matt Rowland
Employees Worked With
Kurt Roman, Steve Herold, John Miller
November 12, 2020
Always an awesome job from the initial sale two years ago and all the service visits always greeted by my name always make sure I am happy and always follow up and all the service visits always greeted by my name always make sure I am happy and always follow up More
by john.omalley08
Employees Worked With
Kurt Roman, Steve Herold, John Miller
November 04, 2020
Everyone was very helpful in the service repair of my BMW... Steve was very informative in the repair process.... Hopefully I won’t have any more mechanical issues in the near future BMW... Steve was very informative in the repair process.... Hopefully I won’t have any more mechanical issues in the near future More
by Belcastros
Employees Worked With
Steve Herold, John Miller
October 28, 2020
So friendly and helpful, as always. I have yet to have a bad experience with BMW of Bel Air, and I’ve dealt with BMW dealerships and service teams all over the world. Another reason I’m a BMW loyalist. bad experience with BMW of Bel Air, and I’ve dealt with BMW dealerships and service teams all over the world. Another reason I’m a BMW loyalist. More
by ardenver
Employees Worked With
Kurt Roman, Steve Herold
October 24, 2020
Happy with whole experience until after delivery the second remote/key that was promised was not delivered. Lame excuses and did nothing to help with a remotes. second remote/key that was promised was not delivered. Lame excuses and did nothing to help with a remotes. More
by ben
Employees Worked With
Dan Boland, Kurt Roman, Nick Stallings
