BMW of Bel Air

Purchased/Leased four vehicles from this dealership since 2007. Developed trust in them that, given my last purchase, was not deserved. Recently purchased an M550 at end of lease. Had CPO inspection done (at 2007. Developed trust in them that, given my last purchase, was not deserved. Recently purchased an M550 at end of lease. Had CPO inspection done (at cost of $1,900) to get the preferred CPO rate (and extended warranty). Rushed through loan closing (my fault) and did not notice that rate was 1% higher than quoted during negotiation (2.49% versus 1.49%). Contacted finance manager and company president for an explanation and resolution...crickets. Love BMW, so will continue buying the brand, but not from this dealership. More

This Service Department is exceptional! Kurt the service advisor is thorough, quick, and personable. He always oversees and ensures that my vehicle receives the top notch service. Brendan Hayes video taped advisor is thorough, quick, and personable. He always oversees and ensures that my vehicle receives the top notch service. Brendan Hayes video taped and explained the service performed. Also, the receptionest was pleasant and helpful. Great team! More

The service team is very pleasant and helpful arrange for a loaner for me when my parts were delayed due to the snowstorm. Service team was friendly and helpful. a loaner for me when my parts were delayed due to the snowstorm. Service team was friendly and helpful. More

Awesome service as alway! Jim, Kurt & Steve as well as the whole team are always on point! Will continue to do business tie BMW BrelAir. Thank you the whole team are always on point! Will continue to do business tie BMW BrelAir. Thank you More

.............. Great service advisors and great service reception was also great . Client waiting room was very nice . . . The offer of a loaner car was very helpful service reception was also great . Client waiting room was very nice . . . The offer of a loaner car was very helpful More

I had a new battery installed in my car. Kurt Roman is my service advisor and is great. Always looks out for me. If anything additional needs to be done, he will recommend. As I was going to wait, I as my service advisor and is great. Always looks out for me. If anything additional needs to be done, he will recommend. As I was going to wait, I asked if I could get a ride to the mall and he arranged to have someone take me and pick me up for the return. My car was ready when I returned. He is always friendly and personable. A very nice person. As always, service at BMW Bel Air is superior. I have dealing with them since 2003. More

Great place Kurt is the man thanks for the advice . Took good of me . Really appreciate the attention given. BMW is the best 100% in service good of me . Really appreciate the attention given. BMW is the best 100% in service More

Staff was very courteous & service was completed as promised. The reason for the service was to replace passenger airbag that was a recall. This is stupid to have to put 25 words in this when it can b promised. The reason for the service was to replace passenger airbag that was a recall. This is stupid to have to put 25 words in this when it can be explained in less. More

Great customer service, very prompt and professional! I brought my car in for an airbag recall and the staff was super friendly and got me out in no time! brought my car in for an airbag recall and the staff was super friendly and got me out in no time! More

Great place to take your car for service! Always professional and quick turn around time. Kirt kept me up to date with the progress and issues with my car. Always would take my car there for service professional and quick turn around time. Kirt kept me up to date with the progress and issues with my car. Always would take my car there for service! More