Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Bel Air

Bel Air, MD

Overview
Reviews
Vehicles
4.5
312 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership

716 Belair Road

Bel Air, MD

21014

Directions

By Type

Showing 312 reviews

May 16, 2022

Of all the cards I've owned, this is the first time I received a video summary of the service performed. It was insightful and reassuring. More

by cwh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miller
Report | Print
May 18, 2022 -

BMW of Bel Air responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

September 28, 2021

Great team! Thank you so much for all you do. Personable, knowledgeable and get things right the first time around. Thank you! More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman, Steve Herold, John Miller
Report | Print
September 26, 2021

Excellent service, Kurt was great, he went over my vehicle needs and was in constant contact with me by text or phone call. I picked my vehicle and it runs great. More

by Shels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Report | Print
September 25, 2021

Great customer service always, every time I go! The service department is always great and helpful. More

by Joellen.sumego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman, Steve Herold
Report | Print
September 21, 2021

Scope of work explained and priced fairly Great service Scope of work explained and priced fairly Great service Kurt Roman very responsive to customer needs More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Report | Print
September 09, 2021

Always receive fast and reliable service. All the people we deal with are caring and competent. Steve is trustworthy and friendly and makes customers feel like he really cares and wants the best for them. More

by akirch456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly - 5 stars, Steve Herold
Report | Print
Sep 09, 2021 -

BMW of Bel Air responded

Thank you so much for sharing your great feedback about Steve and Holly! We're so glad you have had nothing but exceptional service at our dealership! Thank you for choosing BMW of Bel Air!

September 03, 2021

I had a great experience at Bel Air BMW. Kurt, our service advisor, was very responsive and helpful with obtaining warranty service. The shop also did the necessary work well. Thank you. More

by Calvintm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Report | Print
Sep 08, 2021 -

BMW of Bel Air responded

Hi Calvin, Thank you so much for your great feedback about Kurt! We're so glad he made the service process a great experience. Thank you for choosing BMW of Bel Air for your service needs.

August 26, 2021

I was having a issue with my BMW and Steve the service consultax was able to get me in right away and have the problem taken care of. More

by Dschell516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Herold
Report | Print
Sep 08, 2021 -

BMW of Bel Air responded

Thank you so much for sharing your kind feedback about Steve! We're so glad he could assist you with your BMW service needs in a timely manner. Thank you for choosing BMW of Bel Air!

August 18, 2021

Top notch service performed as usual, it was a pleasure seeing all the familiar faces in the dealership!!. More

by Fredg4006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly. , Kurt Roman, Steve Herold, John Miller
Report | Print
Aug 20, 2021 -

BMW of Bel Air responded

It's always great to see you too! Thank you for continuing to trust BMW of Bel Air with your service needs!!

August 13, 2021

Chris and his team provide an exceptional car buying experience. More

by Jim.collett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Connolly, Jason Ruzek, Kurt Roman, Steve Herold, John Miller, Chris Dunkes
Report | Print
Aug 20, 2021 -

BMW of Bel Air responded

Hello, Jim! Thank you for your great feedback! Congratulations on your purchase and thank you for choosing BMW of Bel Air!

1
...
11
12
13
...
32