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BMW of Bel Air

Bel Air, MD

4.5
307 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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716 Belair Road

Bel Air, MD

21014

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Showing 307 reviews

September 09, 2021

Always receive fast and reliable service. All the people we deal with are caring and competent. Steve is trustworthy and friendly and makes customers feel like he really cares and wants the best for them. More

by akirch456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly - 5 stars, Steve Herold
Sep 09, 2021 -

BMW of Bel Air responded

Thank you so much for sharing your great feedback about Steve and Holly! We're so glad you have had nothing but exceptional service at our dealership! Thank you for choosing BMW of Bel Air!

September 03, 2021

I had a great experience at Bel Air BMW. Kurt, our service advisor, was very responsive and helpful with obtaining warranty service. The shop also did the necessary work well. Thank you. More

by Calvintm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Sep 08, 2021 -

BMW of Bel Air responded

Hi Calvin, Thank you so much for your great feedback about Kurt! We're so glad he made the service process a great experience. Thank you for choosing BMW of Bel Air for your service needs.

August 26, 2021

I was having a issue with my BMW and Steve the service consultax was able to get me in right away and have the problem taken care of. More

by Dschell516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Herold
Sep 08, 2021 -

BMW of Bel Air responded

Thank you so much for sharing your kind feedback about Steve! We're so glad he could assist you with your BMW service needs in a timely manner. Thank you for choosing BMW of Bel Air!

August 18, 2021

Top notch service performed as usual, it was a pleasure seeing all the familiar faces in the dealership!!. More

by Fredg4006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly. , Kurt Roman, Steve Herold, John Miller
Aug 20, 2021 -

BMW of Bel Air responded

It's always great to see you too! Thank you for continuing to trust BMW of Bel Air with your service needs!!

August 13, 2021

Chris and his team provide an exceptional car buying experience. More

by Jim.collett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Connolly, Jason Ruzek, Kurt Roman, Steve Herold, John Miller, Chris Dunkes
Aug 20, 2021 -

BMW of Bel Air responded

Hello, Jim! Thank you for your great feedback! Congratulations on your purchase and thank you for choosing BMW of Bel Air!

July 28, 2021

Easy entry to quick response and service. Addressed issues promptly, accurately, and efficiently. Would not hesitate to recommend and/or return. A pleasure to interact with all I’m More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Aug 13, 2021 -

BMW of Bel Air responded

Hi Chuck, Thank you for sharing your feedback. We are absolutely delighted to have been able to assist you with your BMW service needs. Thanks for choosing BMW of Bel Air!

May 04, 2021

Quick and convenient service. I like how flexible the app is with communicating and scheduling service. I would highly recommend bmw service department to others. More

by Melinda_francisco9250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Herold
May 07, 2021 -

BMW of Bel Air responded

Hi Melinda, Thank you for sharing your wonderful feedback about your service experience. We're glad you had a 5-star experience with BMW of Bel Air.

May 04, 2021

Always a great experience! Steve and Kurt go out of their way to help! Never an issue and the service is prompt. Give everyone a raise! More

by jon12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Connolly, Michael Wanner, Jason Ruzek, Kurt Roman, Steve Herold, Nick Stallings, John Miller
May 07, 2021 -

BMW of Bel Air responded

Hi Jon, Your review is very kind! Thank you for sharing your feedback. We're lucky to have great clients like yourself!

April 12, 2021

The service departments members are always so helpful in communicating with me about what work needs done and are sure to get my approval before proceeding. More

by Joellen.sumego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman, Steve Herold
Apr 13, 2021 -

BMW of Bel Air responded

Hi Joellen, Thank you for taking the time to review your experience with our service department. We appreciate your kind feedback. Thank you for choosing BMW of Bel Air for your service needs!

April 12, 2021

It was easy to set an appointment and my service was complete quicker and cheaper than expected. My service advisor was very pleasant to work with. More

by Scott.Bacalja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Roman
Apr 12, 2021 -

BMW of Bel Air responded

Hi Scott - We truly appreciate you taking the time to review your service experience with Kurt. We work hard to ensure the scheduling and repair process is easy and enjoyable. Thank you for your feedback!

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