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BMW of Beaumont - Service Center

Beaumont, TX

4.6
80 Reviews

80 Reviews of BMW of Beaumont - Service Center

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June 05, 2023

My sales rep. Kimberly was great and prompt with responding to any concerns I had: everyone I enteracted with was very helpful. More

by Wolfclic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jun 08, 2023 -

BMW of Beaumont responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2023

The brake light came on in my sons vehicle so I brought it in to be corrected. My service advisor looked up my service history and advised me to have my brake fluid changed. The process was simple and affo More

by williamnoland77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 08, 2023 -

BMW of Beaumont responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

February 01, 2023

Since 2020 I give my BMW to this dealer for service recently I have given my car for an oil change on 01-28-2023 after I receive my car my idrive was completely frozen and needs an update which they ar More

by pranaychirumavilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Feb 06, 2023 -

BMW of Beaumont responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Keith Leger General Manager 409-812-2416

March 31, 2022

Taylor was a great service advisor and really helpful and I Will be coming back again. More

by Vlzqedward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 01, 2022 -

BMW of Beaumont responded

Thank you for your kind words for Taylor, we appreciate it! We thank you for your business and look forward to your next visit!

January 11, 2022

Very pleasant and helpful. They were very punctual about working on my car and keeping me informed in the process. More

by JERRYBLALOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Jan 13, 2022 -

BMW of Beaumont responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience!

December 29, 2021

I love BMW of Beaumont. Great sales and service Teams. The staff is helpful and friendly anytime I go in. I went in for a routine oil change today and my service advisor Robbin was very knowledgeable and More

by jasmined.brou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbin
Dec 30, 2021 -

BMW of Beaumont responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 27, 2021

Great experience all the way from the service writer to the mechanic explaining everything. Finished as promised. Great job 👍 More

by Stan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Dixon. Scott head mechanic
Dec 30, 2021 -

BMW of Beaumont responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 15, 2021

Brought my 2021 in for service and was greeted as soon as I pulled up. Very friendly and professional. More

by CJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Dec 30, 2021 -

BMW of Beaumont responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 02, 2021

The staff was very patient and helpful!! Catherine took her time explain every detail to help me make the right decision. The services provided were quick! More

by e_white_97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Dixon, Donna
Aug 05, 2021 -

BMW of Beaumont responded

Thank you for your kind words for Catherine! We thank you for your business and look forward to your next visit!

July 28, 2021

My favorite service advisor Taylor always takes great care of me when i come in. He keeps me updated on services and everything involved. BMW Beaumont is definitely my go to More

by Veronica Ardoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 05, 2021 -

BMW of Beaumont responded

Thank you, Veronica, for your kind words for Taylor! We thank you for your business and look forward to your next visit!

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