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BMW of Beaumont - Service Center

Beaumont, TX

4.7
81 Reviews
Call Service Center (409) 515-7289

81 Reviews of BMW of Beaumont - Service Center

Sort by
September 07, 2023

I had a terrible experience. Blew out a tire on a Sunday night driving through. Had the car towed to the dealership. After calling repeatedly when they opened, I was able to s More

by Troy v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember her name.
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September 07, 2023

It's cool, just took a little longer for a oil change then expected but I'm happy with the results More

by haroldsamuel31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Sep 19, 2023 -

BMW of Beaumont responded

We are excited that we provided you with an exceptional service experience! We apologize for the longer-than-expected wait. We appreciate your business! We look forward to the opportunity to assist you in the future.

September 04, 2023

Everyone is very friendly and very helpful. Taylor helped us with our service, he was great. Really appreciated how quick they got it done as well. More

by michelesmith2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Sep 07, 2023 -

BMW of Beaumont responded

We are thrilled that Taylor provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 30, 2023

This dealership did an excellent job with keeping in contact about the status of my vehicle. They provided excellent service and finished it in a timely manner. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bennett
Report | Print
Sep 06, 2023 -

BMW of Beaumont responded

Thank you for the Five-Star review and for choosing BMW of Beaumont. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 27, 2023

Kiera was great look out for me in every way possible, really grateful for the experience. Thanks More

by H_jpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera
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Aug 30, 2023 -

BMW of Beaumont responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 23, 2023

Service was professional and staff was friendly. Waiting area was really nice and my car was washed after service. More

by rhebert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 30, 2023 -

BMW of Beaumont responded

Thank you for the Five Star review and for choosing BMW of Beaumont. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Aug 30, 2023 -

rhebert3 responded

Thanks

August 21, 2023

Love the service department. Great staff. Easy and convenient. Thank you Kim for your time and patience. More

by Dhernandez1232604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Aug 26, 2023 -

BMW of Beaumont responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 09, 2023

Great service representative. Very personal & conscience. Total trust in Kim’s abilities to take care of all of my needs. More

by Lynda Kay Makin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Aug 12, 2023 -

BMW of Beaumont responded

Lynda, we're happy you found our staff to be so supportive during your experience here at BMW of Beaumont.

August 03, 2023

I’ve been a long time customer of Mike Smith? 20over 20 years! I’ve purchased 15 BMW .. 2. Mercedes. 4-6 Honda’s myself and family . 10-15 dodge’s for myself and family. 2+ Million!!! MS More

by Rodneyrobichau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names. Service lady. ?
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Aug 03, 2023 -

Rodneyrobichau responded

Today August 3 I have not heard from anyone from corporate of Mike Smith ? VP Customer ! Rodney

August 02, 2023

Kim was very informative, she keep me in the loop, and offer me a benefit for my oil change Kim is amazing and the services was perfect. More

by lillianh27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim bettenett
Report | Print
Aug 07, 2023 -

BMW of Beaumont responded

We're happy to hear you had such a positive experience with our team!

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