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BMW of Beaumont - Service Center

Beaumont, TX

4.6
80 Reviews

80 Reviews of BMW of Beaumont - Service Center

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November 29, 2023

Service representative (Taylor) took care of my x5 service. He kept me informed on the progress, service technician performed service in a timely manner, finished before estimated time. The dealersh More

by Joebmw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Dec 01, 2023 -

BMW of Beaumont responded

It's fantastic to hear that you had a great experience and that Taylor provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Good dealership, however I don’t like when the service department comes up with OVERPRICED unnecessary repairs in order to benefit their pockets! I think it’s a crooked way to make money off of people who More

by MTatmon0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera
Nov 30, 2023 -

BMW of Beaumont responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 409.812.2416. I look forward to speaking with you. Keith Leger General Manager BMW of Beaumont 409.812.2416 kleger@mikesmithdirect.com

November 18, 2023

Great staff! from sales to service department. Every time I go there is a friendly environment. More

by Luisdimas042375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Nov 21, 2023 -

BMW of Beaumont responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Courtesy was great and I would recommend any of my family members and friend to the BMW service department More

by Lady Dye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 10, 2023 -

BMW of Beaumont responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 07, 2023

Easy to get appointments and timely in service and delivery back to you- Friendly staff and representative gives details of findings and work performed. More

by Kathykent54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 09, 2023 -

BMW of Beaumont responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Everyone I came into contact with was friendly and professional, greeting me with a smile!! More

by LacyRay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 07, 2023 -

BMW of Beaumont responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Everyone is very friendly and helpful. Service on vehicle is excellent. I was greeted by a nice young man as soon as I drove up to the dealership. My advisor was knowledgeable and informed More

by emjanuary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 04, 2023 -

BMW of Beaumont responded

Thank you for choosing BMW of Beaumont! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

October 31, 2023

Very nice place, very clean. Staff was polite. (Kimberly) my service advisor was professional, efficient and attentive More

by Thompsonharold176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 01, 2023 -

BMW of Beaumont responded

It's excellent to hear that you had a positive experience at a clean and welcoming place with polite and professional staff, including your service advisor, Kimberly. When the environment is pleasant, and the staff is attentive and efficient, it enhances the overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Taylor the service manager was extremely courteous and very helpful in explaining what needed to be done. More

by spades_graduate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 01, 2023 -

BMW of Beaumont responded

It's great to hear that Taylor, the service manager, provided you with courteous and helpful assistance, especially in explaining the necessary service for your needs. Clear communication and knowledgeable staff can make a significant difference in the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

The service department staff are all very friendly and helpful. Our Service Advisor, Taylor Snook, was very helpful. He returned our phone calls and responded to our text messages quickly and was always v More

by jheurte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Nov 04, 2023 -

BMW of Beaumont responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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