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BMW of Beaumont

Beaumont, TX

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Employees
Reviews
Vehicles
4.6
114 Reviews
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1855 Interstate 10 South

Beaumont, TX

77701

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Showing 114 reviews

November 07, 2023

Easy to get appointments and timely in service and delivery back to you- Friendly staff and representative gives details of findings and work performed. More

by Kathykent54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 09, 2023 -

BMW of Beaumont responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Everyone I came into contact with was friendly and professional, greeting me with a smile!! More

by LacyRay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 07, 2023 -

BMW of Beaumont responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Everyone is very friendly and helpful. Service on vehicle is excellent. I was greeted by a nice young man as soon as I drove up to the dealership. My advisor was knowledgeable and informed More

by emjanuary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Nov 04, 2023 -

BMW of Beaumont responded

Thank you for choosing BMW of Beaumont! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

October 31, 2023

Very nice place, very clean. Staff was polite. (Kimberly) my service advisor was professional, efficient and attentive More

by Thompsonharold176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Nov 01, 2023 -

BMW of Beaumont responded

It's excellent to hear that you had a positive experience at a clean and welcoming place with polite and professional staff, including your service advisor, Kimberly. When the environment is pleasant, and the staff is attentive and efficient, it enhances the overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Taylor the service manager was extremely courteous and very helpful in explaining what needed to be done. More

by spades_graduate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 01, 2023 -

BMW of Beaumont responded

It's great to hear that Taylor, the service manager, provided you with courteous and helpful assistance, especially in explaining the necessary service for your needs. Clear communication and knowledgeable staff can make a significant difference in the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

The service department staff are all very friendly and helpful. Our Service Advisor, Taylor Snook, was very helpful. He returned our phone calls and responded to our text messages quickly and was always v More

by jheurte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
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Nov 04, 2023 -

BMW of Beaumont responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 21, 2023

Nice people and good service people. Easy to get service appointment. The staff were helpful and friendly. More

by southern.appraisals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna,John
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Oct 24, 2023 -

BMW of Beaumont responded

It's great to hear that you found the staff to be nice. The service was good and it was easy to get a service appointment. Helpful and friendly service staff can contribute to a positive and convenient experience. We appreciate your business. We look forward to assisting you in the future.

Oct 24, 2023 -

southern.appraisals responded

See you at the next appt

October 20, 2023

Very clean, professional, kind staff. Knowledgeable and patient. Kim and John made me feel so comfortable while waiting More

by Kbandmy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bennet
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Oct 21, 2023 -

BMW of Beaumont responded

It's fantastic to hear that your experience was characterized by a very clean environment, professional and kind staff, knowledgeable and patient service and that Kim and John made you feel comfortable while waiting. These are all important aspects of providing an excellent customer experience. Your satisfaction is our priority.

October 14, 2023

Very helpful advisors every visit. They all were very knowledgeable and answered every concern of mine. More

by Bebelover23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Oct 17, 2023 -

BMW of Beaumont responded

We greatly appreciate your feedback! It's wonderful to hear that you consistently find our advisors to be very helpful and knowledgeable, addressing all your concerns. Your satisfaction and peace of mind are important to us, and we're here to assist you with the same level of excellence in the future. Thank you for choosing us!

October 12, 2023

Taylor Snook always takes great care of me. Videos are sent of all inspections and I get a loaner car to run around in while services are being done More

by renee2216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Report | Print
Oct 14, 2023 -

BMW of Beaumont responded

It's great to hear that Taylor always takes great care of you, and the added touch of receiving inspection videos and having access to a loaner car while services are being done adds to the overall positive experience. Thanks for sharing your thoughts!

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