BMW of Beaumont

Ending on a high note! To make a very long story short, I bought a car that did not function from another dealership. That dealership was not addressing the issue quickly o To make a very long story short, I bought a car that did not function from another dealership. That dealership was not addressing the issue quickly or efficiently enough. I owned the car for three weeks and at least 10 or more days out of that three week period, the car was at another dealers service department with major issues. I went to Mike Smith BMW to see if I could find another car to replace the expensive clunker I just bought. John Robinson greeted me and guided me to the right vehicle for me. He was extremely knowledgeable, sincere in his approach, and not overly ambitious with his sales technique. He, along with Loney Bourque, was able to get me out of a nightmare of a car and into a Certified Pre-Owned car that I am very satisfied with, so far (knock on wood), and at a much better interest rate than what I previously had. They're all Aces in my book and if you choose to buy a BMW in Beaumont, do not trust what you are buying unless you are buying from them. Mike Smith BMW Beaumont is "Five Star" service. -JRS More

awesome customer service I moved from houston to beaumont and was amazed to find out that the customer service in a small town is just as valuable as the big city ((: My serv I moved from houston to beaumont and was amazed to find out that the customer service in a small town is just as valuable as the big city ((: My service adviser is Jewel Gans and she is fun, knowledgeable, friendly n she smiles ((: wooohooo... she is such a breath of fresh air... even if i dont have an appt set she will fit me in... call me spoil maybe lol i ? her r should i say she is a "JEWEL" thx - NeeCee More

Poor service MEF Buying experience was excellent with John Robinson. That's where it ended. Service department sucks. I would not recommend this dealer for your B MEF Buying experience was excellent with John Robinson. That's where it ended. Service department sucks. I would not recommend this dealer for your BMW service. May have to go to Houston for service. More

Best car buying experience My husband and I had the best experience purchasing a new vehicle. John Robinson took his time and worked with us to get exactly the car we wanted. My husband and I had the best experience purchasing a new vehicle. John Robinson took his time and worked with us to get exactly the car we wanted. There was no pressure to buy. He answered all our questions and was extremely patient. More

Mr. Calcoate was just simply the best. Thanks for your time and helping me make yet a major decision and a great one with the purchasing of my BMW. time and helping me make yet a major decision and a great one with the purchasing of my BMW. More