BMW of Beaumont

Excellent service center Excellent experience overall in the service department as well as my service advisor. I especially loved that my service advisor made sure I was put i Excellent experience overall in the service department as well as my service advisor. I especially loved that my service advisor made sure I was put in a comfortable loaner car and he kept in touch during the time my car was getting serviced. More

Service Department I was on my way from Lafayette to Houston and my AC quit working. I called BMW-Beaumont while I was en route and they told me to stop and bring it in I was on my way from Lafayette to Houston and my AC quit working. I called BMW-Beaumont while I was en route and they told me to stop and bring it in. They were waiting for me when I got there (along with my two puppies, which were in their kennel). Everyone was so friendly! I was very grateful they allowed me to bring my puppies inside!!! You won't find customer service like this at a BMW dealership in Houston. More

Right at HOME If your looking for a car dealership and service department that makes you feel like part of the family, look no further than BMW of Beaumont. Ask fo If your looking for a car dealership and service department that makes you feel like part of the family, look no further than BMW of Beaumont. Ask for Mr. Willie in sales and my new found brother (Willie) in the service department and you will be taken care of. I have never had a more pleasant experience with a car dealership than with those guys. More

Great price, Great service Loney is the general manager. He spent hours with my wife to find the best car for her. He complete staff was kind, courteous and helpful with us dur Loney is the general manager. He spent hours with my wife to find the best car for her. He complete staff was kind, courteous and helpful with us during our decision making. Willie, the service manager, spoke with us and further solidified our decision of which car and clearly which dealer. A+ to these guys More

Great Joseph Vallery II and Rocky Willis were Very friendly, helpful, and honest. Well worth the 3 hour drive to BMW of Beaumont. Would do it again. Joseph Vallery II and Rocky Willis were Very friendly, helpful, and honest. Well worth the 3 hour drive to BMW of Beaumont. Would do it again. More

Great Service Very professional staff at this dealership. They were all very knowledgeable and helpful. I would use these guys again without hesitation. Great ex Very professional staff at this dealership. They were all very knowledgeable and helpful. I would use these guys again without hesitation. Great experience at this place. More

5 star We have been buying BMW's for 15 years from the same wonderful sales person, Willie Calcote.. 5 star everything we would recommend the dealership t We have been buying BMW's for 15 years from the same wonderful sales person, Willie Calcote.. 5 star everything we would recommend the dealership to everyone More

Best customer service dealership in SeTX! Just bought a brand new car from BMW of Beaumont and my salesperson, Willie Calcote, was exceptional from beginning to end. I never felt pressured and Just bought a brand new car from BMW of Beaumont and my salesperson, Willie Calcote, was exceptional from beginning to end. I never felt pressured and he always let me know what was going on a step ahead of the process. Seamless and painless! This is my 5th car from this dealership and Willie will always be my go-to guy! Kudos! More

Willie Calcote- BMW Beaumont - 750i This is the second BMW that I have purchased with Willie Calcote's assistance. He is a patient and attentive salesperson that let's me ask many quest This is the second BMW that I have purchased with Willie Calcote's assistance. He is a patient and attentive salesperson that let's me ask many questions as I go through the process of finding the right car. I not only wanted to test drive cars but also test "ride" cars as well, so he drove me around without hesitation. I appreciated his attention to my requests, thank you Willie. More

Ending on a high note! To make a very long story short, I bought a car that did not function from another dealership. That dealership was not addressing the issue quickly o To make a very long story short, I bought a car that did not function from another dealership. That dealership was not addressing the issue quickly or efficiently enough. I owned the car for three weeks and at least 10 or more days out of that three week period, the car was at another dealers service department with major issues. I went to Mike Smith BMW to see if I could find another car to replace the expensive clunker I just bought. John Robinson greeted me and guided me to the right vehicle for me. He was extremely knowledgeable, sincere in his approach, and not overly ambitious with his sales technique. He, along with Loney Bourque, was able to get me out of a nightmare of a car and into a Certified Pre-Owned car that I am very satisfied with, so far (knock on wood), and at a much better interest rate than what I previously had. They're all Aces in my book and if you choose to buy a BMW in Beaumont, do not trust what you are buying unless you are buying from them. Mike Smith BMW Beaumont is "Five Star" service. -JRS More