
BMW of Beaumont
Beaumont, TX
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Taylor is the one that always helps me. He keeps me up to date as to what is going on. He is always good He keeps me up to date as to what is going on. He is always good More
worst dealer experience ever. I have purchased probably around 50 cars from dealers in my life and I had some bad experiences, but working with bmw of Beaumont was the worst. I I have purchased probably around 50 cars from dealers in my life and I had some bad experiences, but working with bmw of Beaumont was the worst. I am not sure how they have remained in business. Usually dealers rush to get the sale done. This dealer was stalling every chance they got. My transaction took around 20 days. After my loan with a great credit history got approved and the credit card was changed for the down payment , it took more than 2 weeks to release the car. For some reason the file had to go through 3 different states of approvals at the dealer. Usually on once the dealer collects the down payment and the loan is approved, the car is ready to be picked up, but not with bmw of Beaumont. After 20 days and all the approvals, the dealer wouldn't release the car to the truck driver for transport, so I ended up losing time and money, because I had paid a deposit to the truck driver, which wasn't able to pick up the car, after the dealer told me the car is released for pickup. The driver waited for 6 hours, left and kept my deposit. I don't blame the driver. After almost 3 months, I finally received my registration and plates. I am sure they will blame that on California DMV, but they were not able to send me the package to sign. I am assuming that's because their registration department and the shipping department is different. I have an email chain as proof how they tried to send me the package 3 different times, which I never received. Then I finally asked them to email the forms so I can sign it and mail it back. Just incompetence on every corner More
No hassle experience, great cars in great condition. Chris was very informative and secured a great rate for me. Was willing to go the extra mile to drop off the car at my home Chris was very informative and secured a great rate for me. Was willing to go the extra mile to drop off the car at my home More
My experience with Oscar and BMW in Beaumont , Texas was excellent. I would highly recommend their dealership to any potential buyers. excellent. I would highly recommend their dealership to any potential buyers. More
The sales team went above the call of duty. My interaction with the sales team was very warm and inviting. Their work was impeccable in terms of finding me the best deal to drive out my new BM My interaction with the sales team was very warm and inviting. Their work was impeccable in terms of finding me the best deal to drive out my new BMW. More
I had my first encounter with BMW Beaumont service department this morning and let me tell you it was awesome. Hat's off to service provider Mrs. Robbin Watts. She's the best!!!! Excellent communicati department this morning and let me tell you it was awesome. Hat's off to service provider Mrs. Robbin Watts. She's the best!!!! Excellent communications and very thorough with getting my M8 initial break in service done. Looking forward to the days ahead with dealings with her. Next meeting is with a genius to get me familiar with the new ride! More
John Robinson treated us with the utmost respect, courtesy, and professionalism. I can't think of a better buying experience I've had in quite some time. And it's quite obvious how appreciative Rocky courtesy, and professionalism. I can't think of a better buying experience I've had in quite some time. And it's quite obvious how appreciative Rocky and Lonnie are of John and his customers! More