
BMW of Bayside
Douglaston, NY
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when researching the 5 series i visited bmw bayside 4 times...out of those 4 times, 3 times i was COMPLETELY ignored by the sales staff. the one time dealing with dominick was VERY frustrating and i just times...out of those 4 times, 3 times i was COMPLETELY ignored by the sales staff. the one time dealing with dominick was VERY frustrating and i just had to walk out. after spending 15 minutes talking about the car he quoted my just 500 off MSRP, when i told him that if gave me 2000 off MSRP i would buy the car right then and there he just laughed and said "there is NO WAY i will be able to get that car at that price". well guess what, 3 other dealers that i visited all gave me $2K off, AND MORE!!!!! do yourself a favor and go to BMW manhattan, they are nice, fair and have MUCH BETTER pricing than bmw bayside. More
Received letter from BMW of Bayside stating that I had been selected to participate in an event in which they were offering "exceptional deals" on the repurchase of certain pre-owned certified BMW vehicle been selected to participate in an event in which they were offering "exceptional deals" on the repurchase of certain pre-owned certified BMW vehicles. Their goal, which I understood, was to trade customers up from their old to new BMW vehicles. I did research on the book value of my BMW (approx $23K). <br><br>When I visited, Arthur he told me he would give me $16K for my car. I was shocked and told him that this was completely below market. I even offered to look up with him any objective price guide (e.g., wholesale price on Kelly Blue Book) to prove how much of a joke his offer was. He obnoxiously waved me off, telling me I "didn't understand" dealer trade-in pricing, and basically told me he was going by "the book" pricing which he did not show me. <br><br>Anyway, I wound up at Wide World of BMW in Spring Valley, NY. They were honest and fair, and gave me $22K on my car toward a trade-in, plus very fair pricing on a new car. I will never deal with Bayside again. More
I was looking for a 3 series and was being dealt with by this middle aged lady with brown hair. We were discussing pre-owned and new coupes. She claims she has found me this great deal on a "new" 325ci with this middle aged lady with brown hair. We were discussing pre-owned and new coupes. She claims she has found me this great deal on a "new" 325ci with all the options I want. As I am discussing the downpayment I re-read the statement she has given me. Turns out it was a pre-owned car. All I got as a response was "oh...oops". More
Visited the dealship to purchase X5, dealt with Mich Klein. I ordered the car and came back to meet him several times, he was always late , several times i had to wait while he tried to sale some new Klein. I ordered the car and came back to meet him several times, he was always late , several times i had to wait while he tried to sale some new customer. He was not professional, and i eventually canceled the purchase and bought my X5 from another dealer. Would not recommend this dearlship to any one! More
i went there to have my bottom engine cover looked at since i run into black ice after the snow and it cracked it. I asked the guy to quickly look and see. he wouldnt and instead setup an appointment for since i run into black ice after the snow and it cracked it. I asked the guy to quickly look and see. he wouldnt and instead setup an appointment for next month. he said the initial charge is $50.00 and so i said fine. i couldn't believe this, so i went inside the parts department and ask the people there. one guy told me how easy it is to replace. so, he sold me the part and i installed it myself. <br><br>stay away from the white guy who has a mustasch, he doesnt know xxx he is talking about. If anything, make sure you deal with the ASIAN lady, at least she was very knowledgable and nice. More
Walked into the dealership, was initially offered if I needed a salesperson. I said no, I was just looking. I was looking to buy a 5 series. <br><br>Finally when I needed a salesperson, staff was friend needed a salesperson. I said no, I was just looking. I was looking to buy a 5 series. <br><br>Finally when I needed a salesperson, staff was friendly and got me a salesguy. Guy doesn't deal & likes to play mind games. Doesn't like to give me a price other than MSRP. Salesguy was very arrogant like he can sell a BMW within a week. This was quickly going no where, so I left. Four dealership later, I finally bought my 540 in New Jersey. <br><br> More