BMW of Bayside

Took my X5 in to check a squeaking noise from back, diagnosed with $2600 worth of service, brought the car in, it took them 2 weeks to fix and by the time they were done, the bill was $4,200. When I w diagnosed with $2600 worth of service, brought the car in, it took them 2 weeks to fix and by the time they were done, the bill was $4,200. When I went to pick up the car, it wasn't even washed. "We dont' wash cars on Saturdays" "But the car was in for three weeks?!" And then we found a brand new scratch on bumper with white paint mark. Tony the Manager cleaned up the paint mark with some spray and when I asked him how he was going to fix the scratch, he said he'd check with his insurance company to see if they'll pay for it and then I should make an appointment. I told him I'd leave the car there and he can fix it while i am on business trip next week, he said, "don't try and use our shop as a parking lot." Based on the review here, I guess they'll soon need to go out of business. I am calling BMWNA on Monday. More

Man oh man I am sick of BMW of Bayside. I made an appointment three weeks ago for service so I could get a loaner. Even called yesterday to confirm that I would have a BMW loaner waiting. Got there t appointment three weeks ago for service so I could get a loaner. Even called yesterday to confirm that I would have a BMW loaner waiting. Got there this morning and, of course, no BMW loaners are available. To make matters worse, I had to wait 40 minutes for an Enterprise rental car to show up - a dirty Ford Taurus with less than an eighth of a tank of gas. Beklieve me, I did not pay $45k to drive a dirty Ford Taurus. This is the fifth time I've needed a loaner (WAY TOO many stupid problems with this car by the way) and the fourth time I've had an Enterprise piece of CR*P. The dealer sold me on the BMW loaner service and it is complete xx. Impossible to get an apointment, they only complete half the job, and the advisors are nasty on the phone. Last car I'm buying with BMW of Bayside. Hope I get a satisfaction study call this time! More

when researching the 5 series i visited bmw bayside 4 times...out of those 4 times, 3 times i was COMPLETELY ignored by the sales staff. the one time dealing with dominick was VERY frustrating and i just times...out of those 4 times, 3 times i was COMPLETELY ignored by the sales staff. the one time dealing with dominick was VERY frustrating and i just had to walk out. after spending 15 minutes talking about the car he quoted my just 500 off MSRP, when i told him that if gave me 2000 off MSRP i would buy the car right then and there he just laughed and said "there is NO WAY i will be able to get that car at that price". well guess what, 3 other dealers that i visited all gave me $2K off, AND MORE!!!!! do yourself a favor and go to BMW manhattan, they are nice, fair and have MUCH BETTER pricing than bmw bayside. More

Received letter from BMW of Bayside stating that I had been selected to participate in an event in which they were offering "exceptional deals" on the repurchase of certain pre-owned certified BMW vehicle been selected to participate in an event in which they were offering "exceptional deals" on the repurchase of certain pre-owned certified BMW vehicles. Their goal, which I understood, was to trade customers up from their old to new BMW vehicles. I did research on the book value of my BMW (approx $23K). <br><br>When I visited, Arthur he told me he would give me $16K for my car. I was shocked and told him that this was completely below market. I even offered to look up with him any objective price guide (e.g., wholesale price on Kelly Blue Book) to prove how much of a joke his offer was. He obnoxiously waved me off, telling me I "didn't understand" dealer trade-in pricing, and basically told me he was going by "the book" pricing which he did not show me. <br><br>Anyway, I wound up at Wide World of BMW in Spring Valley, NY. They were honest and fair, and gave me $22K on my car toward a trade-in, plus very fair pricing on a new car. I will never deal with Bayside again. More

I was looking for a 3 series and was being dealt with by this middle aged lady with brown hair. We were discussing pre-owned and new coupes. She claims she has found me this great deal on a "new" 325ci with this middle aged lady with brown hair. We were discussing pre-owned and new coupes. She claims she has found me this great deal on a "new" 325ci with all the options I want. As I am discussing the downpayment I re-read the statement she has given me. Turns out it was a pre-owned car. All I got as a response was "oh...oops". More

Visited the dealship to purchase X5, dealt with Mich Klein. I ordered the car and came back to meet him several times, he was always late , several times i had to wait while he tried to sale some new Klein. I ordered the car and came back to meet him several times, he was always late , several times i had to wait while he tried to sale some new customer. He was not professional, and i eventually canceled the purchase and bought my X5 from another dealer. Would not recommend this dearlship to any one! More

i went there to have my bottom engine cover looked at since i run into black ice after the snow and it cracked it. I asked the guy to quickly look and see. he wouldnt and instead setup an appointment for since i run into black ice after the snow and it cracked it. I asked the guy to quickly look and see. he wouldnt and instead setup an appointment for next month. he said the initial charge is $50.00 and so i said fine. i couldn't believe this, so i went inside the parts department and ask the people there. one guy told me how easy it is to replace. so, he sold me the part and i installed it myself. <br><br>stay away from the white guy who has a mustasch, he doesnt know xxx he is talking about. If anything, make sure you deal with the ASIAN lady, at least she was very knowledgable and nice. More

Walked into the dealership, was initially offered if I needed a salesperson. I said no, I was just looking. I was looking to buy a 5 series. <br><br>Finally when I needed a salesperson, staff was friend needed a salesperson. I said no, I was just looking. I was looking to buy a 5 series. <br><br>Finally when I needed a salesperson, staff was friendly and got me a salesguy. Guy doesn't deal & likes to play mind games. Doesn't like to give me a price other than MSRP. Salesguy was very arrogant like he can sell a BMW within a week. This was quickly going no where, so I left. Four dealership later, I finally bought my 540 in New Jersey. <br><br> More