
BMW of Bayside
Douglaston, NY
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I've been looking to get another car for a while, and a buddy told me about BMW of Bayside. After dealing with their sales rep Dominick D. and the manager Charlie, I now understand why my friend sent me t buddy told me about BMW of Bayside. After dealing with their sales rep Dominick D. and the manager Charlie, I now understand why my friend sent me there. They know their cars, they know the market, they are incredibly knowledgable about all aspects of the vehicles, packages, options etc., and really helped me zero in on my needs for a vehicle. They even worked hard to find the color I wanted with all the right options! They didn't try to over-sell me on something I didn't need, understood what my finances are and really made me feel like I was important to them. And on top of it, they were really NICE GUYS! Although I have not bought the vehicle I want yet (you know, gotta check with the wife first as usual)I should be running back there any day with her to get my new ride. I can't wait. When my wife needs a new ride, I know where I'm going first! More
During the summer I decided I wanted a new 650 Convertible. No one on long island had what I was looking for. When I ventured into Queens I stumbled upon bmw of bayside and found the car of my d Convertible. No one on long island had what I was looking for. When I ventured into Queens I stumbled upon bmw of bayside and found the car of my dreams. It was a smooth easy transaction. Paperwork, approved, drove away with the car. It is now 5 months later, and I just ordered a 2010 X5 4.8...Again a smooth transaction. Everything always goes smooth, no problems, no headaches. This time I have to wait for it to be ordered but it is surely worth the wait. I think everyone at this dealership is very professional, not to mention down to earth. When you walk in the door everyone is treated with the same respect whether your buying a 3 series or a 7. The biggest plus, there is no HASSEL. You want the car fine, if you don't or its not in your budget no biggie. They don't harass you to buy like other dealerships. The biggest piece of mine, knowing that you wont be pressured into anything. Will continue to do business with in the future. =) keep up the good work and I impatiently (I mean patiently) await my new addition. More
Got my new 335 coupe from Bayside at a great price. The transaction was simple, fast and professionally handled by Peter and Kevin. Car was delivered on time and was impeccably prepared. The lease transact transaction was simple, fast and professionally handled by Peter and Kevin. Car was delivered on time and was impeccably prepared. The lease transaction was fully explained to me and I was given keychains, umbrellas and a full tank of fuel. I was thanked again for my business by the salesman and the manager. More
I would highly recommend this dealership because of their quality of service. The way they handle their business and customers is very professional and is aimed at customer satisfaction. However, price was d quality of service. The way they handle their business and customers is very professional and is aimed at customer satisfaction. However, price was decent, but it was also very firm, hence the reason for the 3/5 "(OK)" Rating for "Price". The quantity and quality of information provided was good, as well. I was also given a lot of tips on owning and maintaining the automobile purchased. More
I live very close to another BMW dealer, and about 25 miles from Bayside. After coming very close to a deal near my home, I had second thoughts because items appeared on my purchase order that had not pr miles from Bayside. After coming very close to a deal near my home, I had second thoughts because items appeared on my purchase order that had not previously been discussed, and I could not get straight-forward answers to what I thought were simple questions about those items. I next tried Bayside. The difference was remarkable. Chi answered every question directly, and promptly. Bayside's price was a bit better, but not so much so that I necessarily would have completed the deal with them but for the difference in the way I felt I was being treated. I do not have the car yet, but so far this is the best car buying experience I have had (and I have had many). More
I leased a BMW three years ago and my experience was ok, it just seemed more of a hassle than it had to be. I went back because my lease was up and just found the whole place cleaner, more organized and the it just seemed more of a hassle than it had to be. I went back because my lease was up and just found the whole place cleaner, more organized and the people more friendly and welcoming. Sean Parks was my sales person this time, the last one was gone. And Sean made it fun buying a car, like it should be. He took care of everything and made the whole transaction easy. I shopped Rallye and Baysides prices were just as good. Rallye is like a meat processing machine, impressive facility but very impersonal. Took delivery of a new X-5 and am loving it. More
I simply had an excellent experience with this BMW dealership, and with David Rosenstein, Director of Business Development in particular. The dealership has a great inventory of new and certified p dealership, and with David Rosenstein, Director of Business Development in particular. The dealership has a great inventory of new and certified pre-owned cars. David listened to what I was looking for and walked me through the current inventory, focusing on the BMWs which fitted in with what I was looking for. At the conclusion of my first visit to Bayside BMW, I walked out with a great deal on a great BMW. The price in my view was close to unbeatable. The environment at the dealership is very professional, attentative and un-pressured. I had a much better experience at Bayside than I did at BMW of Manhattan a few years ago, and David had a lot to do with that. I highly recommend David Rosenstein to anyone looking to buy a new BMW in the New York/New Jersey area. The short drive is well worth the experience. More
I've recently begun my search for my next BMW and though my interaction with BMW of Bayside has been very limited thus far I am very pleased with the responsiveness and friendliness of their online sales de my interaction with BMW of Bayside has been very limited thus far I am very pleased with the responsiveness and friendliness of their online sales dept., specifically Dave. I'm still another 3-5 weeks away from making a decision but I will be stopping by BMW Bayside after concluding my online research. I just saw the owner's ad in Newsday about "new management" and the pending arrival of their new service facilty in 2010 with a "new attitude". Considering all the prior (negative) reviews on this blog I'm keeping my fingers crossed, however, this "new attitude" seems to have taken hold already within. More
I contacted Bayside to inquire about a CPO BMW X5 on their lot. I was planning to register the vehicle out of state so I also asked them about how the out of state registration process would work. The their lot. I was planning to register the vehicle out of state so I also asked them about how the out of state registration process would work. The "Client Advisor" who responded to my email inquiry was very rude and short in her response. There was no introduction to her email, no introduction to the dealership, no information about the vehicle, no information about the out of state registration process, only these 8 words "That offer is not in the ball park" (granted ballpark is actually one word so she chose to stretch the response to 8 words with poor grammar). After this deplorable customer experience, I conducted a search on Bayside and was not surprised to find so many other horrible reviews of this dealership. I sent 2 emails to the Sales Manager listed on their website and did not receive any response. This dealership is horrible and they are an absolute detriment to the BMW brand. STAY AWAY from this dealership, they have no concept of customer service. Read the other reviews on this site and on other blogs on the web. I hope BMW NA strips them of their dealership privileges. More
Absolutely do not go to this dealership!!! I bought a 2004 CPO'd M3. This is my dream car and i've waited years to be able to afford one. I asked several times if it was ever in an accident or had paint 2004 CPO'd M3. This is my dream car and i've waited years to be able to afford one. I asked several times if it was ever in an accident or had paint work and was told no as they read through the service history with me. After purchasing it things started going haywire..electrical problems, no headlights, tail lights, convertible top not working, door not working. Took it to a local BMW shop and they give me the "real" vehicle history report from the BMW database called the DCS report. They try their best not to give you a copy but I had a friend at the local BMW shop. This car had been in an accident and BMW of Bayside lied to me about it, it reported it in the first line of the DCS report. Because of the accident none of the repair work so far (3 trips to BMW of New London, great BMW dealer and $1,000 later) is covered under warranty because it is a result of the previous accident as it was not properly repaired the first time. BMW of Bayside has made no attempt to help me whatsoever and states that BMW North America stands by their warranty and there is nothing they can do for me. Well BMWNA does not stand by your piece of crap warranty because they have yet to cover a bill!! They are hearing from my lawyer next. Buyer beware!!! More