BMW of Bayside

Once again, it is with great pleasure I express my satisfaction and gratitude for the excellent service provided by BMW of Bayside. Must admit, my 7 series does require much attention, but BMW of Bays satisfaction and gratitude for the excellent service provided by BMW of Bayside. Must admit, my 7 series does require much attention, but BMW of Bayside, especially Marlo Bellizzi (service manager), not to mention the entire staff, certainly know how to make things right. Skillful and knowledgeable mechanics, as well as helpful, professional and friendly customer service, is all that comes to mind. I would certainly recommend this BMW dealership to all my friends, neighbors and family. Thank you again in making the process so easy. It’s always a positive experience when I use your service. Sincerely, Russell L. More

After having bad experiences in the past from BMW dearships and service centers in different parts of NY and NJ from previously owned BMW's I decided to purchase through BMW of Bayside the experience dearships and service centers in different parts of NY and NJ from previously owned BMW's I decided to purchase through BMW of Bayside the experience was pleasant and the ability to get a deal done in a timely and costly matter was incredible. I have had real bad experiences in the past especially with the service centers until I met Marlo Bellizzi. I took my car in for a recall an oil change and a few other minor repairs. She handled me professionally, showed me courtesy and the time frame was unbelievable in regards to when my car was brought in to when it was completed. In the past I would have to wait weeks for a loaner and here it was handled within 24 hrs because I called introduced myself and told her about previous bad experiences from other BMW service centers. Marlo was sympathetic to my past bad experiences and my needs going forward. She also called me and updated me every step of the way in regards to the progress of my vehicle. She especially went above and beyond to return all of my calls and emails in a prompt manner and even made herself available to handle my car during one of our infamous snow storms this past winter. I feel extremely comfortable calling or emailing Marlo at any time to bring my car in for service knowing that the job will always get done correctly in the best available time frame.... More

Mr. Martin was a friendly & helpful sales person. He explained all the features of the car and our financing options completely. Even after we took delivery of the car, he followed up several times to explained all the features of the car and our financing options completely. Even after we took delivery of the car, he followed up several times to make sure that we had no questions. I would highly recommend BMW of Bayside and ask for Maurice... More

I brought my car in for service and it was exceptional, especially the service provided by their Service Manager Marlo Bellizzi. My experience was professional yet personal and I felt like my car and I wer especially the service provided by their Service Manager Marlo Bellizzi. My experience was professional yet personal and I felt like my car and I were given special attention. Marlo helped me get into a BMW loaner and gave me progress reports throughout the service period. A++ for Marlo and the team. More

I purchased a BMW from Bayside because it was, by far, the best deal available within a couple of hundred miles of my home. Other dealers said they would match it, but never came through. I was leery th the best deal available within a couple of hundred miles of my home. Other dealers said they would match it, but never came through. I was leery that perhaps when I arrived (after a 3 hour drive), there would be some attempt to retrade at Bayside (either on the new car or my trade)--I had no relationship with the dealer at all. Instead, I received zero hassle and a true commitment to customer satisfaction. I have dealt with many auto salespersons over the years, but none who impressed me as much as Sean Parks. Throughout the process, he was helpful, courteous and honest. I am from Delaware, but when it comes time to buy my next BMW I will be in touch with Sean at Bayside. He is an outstanding young man. More

I had a very good experience at the dealership. I love my new car and would be happy to do business with them again. They were very helpful at answering all my questions and also friendly. I am very satisfie new car and would be happy to do business with them again. They were very helpful at answering all my questions and also friendly. I am very satisfied. More

I worked extensively with Landers Hall, and he was great. My needs were specific, in that I wanted a 3-series BMW, with low mileage, manual transmission and four-wheel drive. Landers worked with me closely, My needs were specific, in that I wanted a 3-series BMW, with low mileage, manual transmission and four-wheel drive. Landers worked with me closely, and was helpful throughout, even during evenings and days off. He provided first rate service throughout. More

Awesome dealership, received the best in customer service from salesman Peter Grosse. Got a great price on the vehicle (535xi) and since I had certain specific options and didn't want to wait for it to be bu from salesman Peter Grosse. Got a great price on the vehicle (535xi) and since I had certain specific options and didn't want to wait for it to be built, Peter was able to locate a proper match at another dealership in Suffolk. Car arrived a few days after with no problems. In the meantime I was having insurance issues from geico since they were giving me a different quote than what was originally told to me and Peter put forth the effort to contact them on more than one occasion to make sure everything was accurate with what I was originally told by geico. Could not expect anything better. Will definitely come back to this dealership in the future. More

it was a pleasure at this dealer, Sean Parks there was quick to the point, didn't play games, no out of this world price for options, and best of all, non of that salesman/sales manager xx dance! the same quick to the point, didn't play games, no out of this world price for options, and best of all, non of that salesman/sales manager xx dance! the same can't be said with some other manufacturer's dealers. i just picked out a car i liked, new car price was low, trade in car price was high, then Sean proccessed everything else for me, and 2 days later i picked up my car(only because it was through a holiday weekend) this is how car buying experiences should be! Sean Parks and team of BMW of Bayside, go to them if you're tired of other lowly salesman treating you like you never seen car prices before! More

I purchased my car from Bayside BMW and had one wonderful experience after the next with this dealer. The service department runs in such a professional manner. The service manager Marlo, is amazing. She experience after the next with this dealer. The service department runs in such a professional manner. The service manager Marlo, is amazing. She goes the extra mile for all of her clients. I had moved to Texas for 2 years, now am back in NY and can't think of a better dealership to deal with. Marlo makes sure that everyone gets the highest level of service in a timely and systematic way. She has a wonderful relationship with her staff which shows. I highly suggest to all of my friends to use the service department because of Marlo. It's not everyday that the manager is so helpful. In this case it is. Without a doubt I will be using them again and again! More