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BMW of Bayside
Douglaston, NY
845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 17, 2011
Quinn Mui was a dynamic associate. He was professional, friendly, and followed up not only on the sale, which is typical, but he executed all aspects making the entire process smooth for me. He and even to friendly, and followed up not only on the sale, which is typical, but he executed all aspects making the entire process smooth for me. He and even took care to make sure the remaining installation of my mats and tinting was done in a timely manner, without interruption of my schedule. James, the Finance Manager also assisted in the follow up for my installations, and they both left me very impressed. Anyone will sell you a car, but visit BMW of Bayside for a complete relationship. Sincerely, Hamza Ilyas. More
by hilyas77
Employees Worked With
Quinn Mui,
September 15, 2011
Sales person was very instrumental in accomplishing the sale and delivering the car on my schedule. This was my second purchase from this dealership and Burc helped me get the best deal possible. sale and delivering the car on my schedule. This was my second purchase from this dealership and Burc helped me get the best deal possible. More
by shenda
Employees Worked With
Burc Yurtsel
September 14, 2011
Upon entering the BMW of Bayside Used Dealership, I was greeted immediately by Quinn, who was very friendly and knowledgable. He didn't make me feel pressured to purchase, for it was the first dealership I greeted immediately by Quinn, who was very friendly and knowledgable. He didn't make me feel pressured to purchase, for it was the first dealership I visited to begin my used car search. I honestly made the purchase because of Quinn's friendliness, and the deal he offered me. When I'm ready to upgrade my X-3, I'll definitely look for Quinn before anyone else. I had a great experience overall, and I could'nt be more satisfied. More
by misssamuda
Employees Worked With
Quinn Mui
September 13, 2011
I had a bad experience with a salesperson at this dealer several years ago that made me weary of trying them again. I am happy to say that I had a great experience this time and would definitely return in several years ago that made me weary of trying them again. I am happy to say that I had a great experience this time and would definitely return in the future. Burc is a very friendly and knowledgeable salesperson who will spend the time to go over all the details. He took care of the entire process from my return of a previous lease with another dealer to locating the best car to match my needs. More
by paulm13
Employees Worked With
Burc Yurtsel
September 13, 2011
Service of the sales associates was excellent. He did a Service of the sales associates was excellent. He did a good job even though I had a tough request. I will recommend to my friends. Service of the sales associates was excellent. He did a good job even though I had a tough request. I will recommend to my friends. More
by koichitakahashi
Employees Worked With
Sean Parks, Sean Parks
September 12, 2011
I had a great experience with purchasing a brand new BMW! The general Manager (sorry can't remember his name) and my Sales Rep Charles C. were extremely helpful and handled all of my questions and concerns i The general Manager (sorry can't remember his name) and my Sales Rep Charles C. were extremely helpful and handled all of my questions and concerns in a prompt and professional manner. I purchased my car without any issues, and Charles handled all of my paperwork very quickly and efficiently. Charles C. went above and beyond to ensure that I was a happy customer by calling me periodically to check if everything was okay with my car. It was a pleasure doing business with you and I would definitely refer someone else to this dealer's location. More
by fparis2382
Employees Worked With
Charles Caporimo, Charles Caporimo
August 26, 2011
on 4/6/11 I brought my car in to bmw for repair. I had white smoke coming from my exaust after idleing for a few minutes. Also my check engine oil level warning light kept going on. Also the cars oil le white smoke coming from my exaust after idleing for a few minutes. Also my check engine oil level warning light kept going on. Also the cars oil level would be low every 2-3 weeks even after I replenished the oil levels with new oil. BMW advised me that my crank case vent valves were torn, I advised them to make the repair. I was also advised that my valve cover gaskets were leaking on both banks, I advised BMW to make this repair as well. It cost me $3,000 in total. After a few days the white smoke was back and so was the check engine oil level light. I made an appointment with BMW but, had to wait 4 weeks for a loaner, I missed my first appointments because my son was sick. I had to wait another 4 weeks for my next appointment in order to get a loaner. When I finally got my car back into BMW of bayside, the service advisor and service manager advised me (with out actually looking at my car) that there must be a new problem causing this issue and not the repairs that they had made in April. There advising me that the new problem is my "valve stem seals" and it is going to cost me $5,000. AFTER the fact that they repaired the wrong issue, I was advised by the service manager that, there are three particular causes of the white smoke/check engine oil level light issues and that they just went ahead with out advising me first, to repair the less expensive problem of the three. When they could have located the problem during their first diagnoses. Instead of paying $5,000 for a repair, I paid $3,000 and now they won't acknowledge that and want me to pay another $5,000 for the same exact problems I was having in April. My service advisor (mike) referenced not knowing me from a hole in the wall and was not there in April so he couldnt vouch for us basically. The service manager advised me that there is nothing they can do. If I want to have the car fixed I must commit to paying $5,000 more dollars. So in total I will be paying $8,000 to repair the same exact problem that they were suppose to fix! I feel swindled and taken advantage of. One problem, 2 service visits, 2 different charges. If I wanted to guess what the problem was and be wrong, I would have tried a DIY. I want them to repair the correct problem. They repaired issues with my car that did not fix my problem. They did not ever advise me that the problem they were going to repair may or may not fix my issues. I was told that they new what the problem was and that they would fix it. I trusted in professionals and they were wrong! More
by Manfrombklyn23
Employees Worked With
robert schillaci/mike
August 24, 2011
This is my third lease with BMW Bayside. I have continued to return to this dealership because of the wonderful treatment that I have always received. Sean Parks, sales representative has always been the con to return to this dealership because of the wonderful treatment that I have always received. Sean Parks, sales representative has always been the consummate professional. Thank you for having such wonderful employees at the BMW Bayside dealership. More
by bmwbayside1
Employees Worked With
Sean Parks, Sean Parks
August 24, 2011
Both the sales and the service department here are distinctly above average. In particular, the service department is impressive. They come as close to making service a pleasant experience as possible distinctly above average. In particular, the service department is impressive. They come as close to making service a pleasant experience as possible. Appointments, prompt service, comfortable waiting room. This is my fifth car from this dealer. That says it best. More
by jgostl
Employees Worked With
Larry Kim
August 13, 2011
Everyone at BMW Bayside was, very nice and friendly to me in helping me choose the proper car and financing agreements. My direct sales person Mr. charles Camporimo was the nicest of everyone there. He shoul in helping me choose the proper car and financing agreements. My direct sales person Mr. charles Camporimo was the nicest of everyone there. He should really be commended on how he interacts with customers. He and I are almost the same age, and we took a likeing towards eachother, and probably will be friends after all of this is finished. He really helped me in choosing the right ameneties for my car, which I thanked him for doing. In closeing this statement I'm saying that Bayside BMW should be rated as one of the top dealerships in the New York area. Sincerely, Mr. Steven Brooks More
by stevebrooks22
Employees Worked With
Charles Camporimo, Charles Caporimo
