
BMW of Bayside
Douglaston, NY
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In a few short words Quinn Mui was excellent in dealing with me. I was looking around queens for many BMW dealers that day. And Quinn found what i was looking for a BMW 750i with black interior. THANK YO with me. I was looking around queens for many BMW dealers that day. And Quinn found what i was looking for a BMW 750i with black interior. THANK YOU AGIN QUINN More
He provided an excellent customer services and go extra miles to help customers. I will certainly recommend my dealer to my friends & family. He also help me to provid me more options for chosing a right c miles to help customers. I will certainly recommend my dealer to my friends & family. He also help me to provid me more options for chosing a right car and explain to which one is the suitable for me. More
Quinn is “the man”!!!! Last May I went into the Quinn is “the man”!!!! Last May I went into the dealership to find a car for my wife. I must say, the experience was a welcoming one. Quinn “the man” Quinn is “the man”!!!! Last May I went into the dealership to find a car for my wife. I must say, the experience was a welcoming one. Quinn “the man”, was attentive, humorous and at the same time very professional with his job. He was able the find a car with some mileage on it but loaded with features and at a great price. My wife love’s the car and still trying to learn some of the loaded features. The car is still running good with no problem. Hey Quinn, I still remember your Oxtail. See you when I get back in town. More
Bought a 2008 X3 from 500 miles away. Communication was excellent, and the car was about as perfect as you can find in a used car. We flew in, picked up the car, spent the weekend in NYC and drove home. excellent, and the car was about as perfect as you can find in a used car. We flew in, picked up the car, spent the weekend in NYC and drove home. We noticed they had a huge inventory of certified used BMW's and they appeared to all be in excellent condition. Danny told us if they get a trade that doesn't meet standards, they don't put it on their lot and that genuinely appeared to be the case. More
My new 750 Li X has been at the Bayside BMW dealer for 1 month. I have also contacted customer service at BMW USA . They haven't fixed the car, the dealer lies and misrepresents the work orders. The company month. I have also contacted customer service at BMW USA . They haven't fixed the car, the dealer lies and misrepresents the work orders. The company is run like a fraud. Also, BMW USA tell you the same lies . When I went today to pick up the car, the manager refused to test drive the auto so I could see if it worked, the staff is nasty and very unprofessional. More
I just purchased my first BMW from Burc Yurtsel and was definitely happy with all the help he gave me. Not only was he informative and kind, he was also very accomodating and flexible with my schedule. H definitely happy with all the help he gave me. Not only was he informative and kind, he was also very accomodating and flexible with my schedule. He constantly followed up through phone calls, emails, and texts which were a great help especially with my busy work schedule. When I finally picked up my vehicle, Burc was there personally teaching me everything about my car and even helping me to set up my phone. I was very pleased with the service I was given. More
Our salesman James Jacome was a professional, experienced and helpful salesperson. He was extremely patient and informative to both my mom and myself. His knowledge and expertise of BMW vehicles made this a and helpful salesperson. He was extremely patient and informative to both my mom and myself. His knowledge and expertise of BMW vehicles made this a very easy decision for us. We were also very impressed on how he touched base with us to make sure that we absolutely loved the car for the days to follow after our purchase. We absolutely loves the car and were very happy that we took James' word on the choice of interior colors. Thank you for all your help James! More
I bought my certified pre-owned BMW X3 at BMW of Bayside. Mr. Ortaga and the manager of the dealership were professional and friendly. I will recommend this dealership to everyone. Mr. Ortaga and the manager of the dealership were professional and friendly. I will recommend this dealership to everyone. More
This place has amazing service upon my arrival we came in for a 2006 330ci blue on tan my dream car having just retired from being a driver for over 50 yrs i know cars and had been searching for a while for for a 2006 330ci blue on tan my dream car having just retired from being a driver for over 50 yrs i know cars and had been searching for a while for just the right one and at first were very upset the location was wrong i went to a vacant lot that had a sign that said that they moved to another location i arrived there and it was the service department then they sent me to another location it was only new cars they then sent me to the used car lot which was only 2 blocks from where i had started. they had 2 strikes against them. i walked in and was immediately greeted by a young man named brian who knew exactly which car i was looking for stating that he loved driving that car with the top down. but then things went bad again when brian thought that the car might had gone to the auction or service. That was it 3rd strike we were leaving i mean what kind of run around was this. After quite a wait and me leaving for coffee. Finally the car was located it was at service were we had gone too in the first place. So we drive all the way back to service and they had the car ready when we got there. Finally my gleaming 330ci loaded and in mint condition just as i had seen it online except for one defect the cup holder had a crack in it... my wife picks up on these things. Then i didnt see brian anymore i looked around for him and he was yelling at me from across the lot we had parked in a handicap spot and i was about to get a ticket but brian spoke with the man and no $260 ticket was issued. I finally got behind the wheel of this beauty brian dropped the top put on the seat warmers on and we took it for a spin drove like a dream. The negotiation was a breeze since the advertized price was $4000 below any other bmw dealer all i asked was to replace the cup holder. Brian stated that it might be a problem because the whole middle console would have to be replaced. I returned two days later to pick the car up. the cup holder had not been fixed as agreed however Conrad explained the part was on order and i returned 3 days later and it was finally replaced. Ive bought many cars is my life time and the only difficulty in this purchase was finding where we needed to go. brian was very calming when i was getting aggravated and also a stern negotiator (parking tickets and price)but when the price is right to begin with its easy. Conrad assured me that everything would be taken care of and it was. Now ive been driving luxury cars my whole life but always for work and now finally i have my own 330ci that i will always be driving with the top down in florida. Thank you bmw bayside brian and conrad for turning my frown upside down i was seriously gonna leave when i heard that the car wasnt there and after the hoping from place to place. More
This was the first time buying a luxury car and I had alot of questions. I was so thankful that my sales rep (James Jacome) was very patient and very informative. I never felt pressured in any way and alot of questions. I was so thankful that my sales rep (James Jacome) was very patient and very informative. I never felt pressured in any way and even though I walked out of the dealership the first day without making a purchase - after visiting different BMW dealerships I decided to return to Bayside and give my business to them because of the sales rep (James Jacome). I felt he was genuinely concerned about my personal interest and he definitely represented the quality reputation of BMW. More