BMW of Bayside

I just purchased my first BMW from Burc Yurtsel and was definitely happy with all the help he gave me. Not only was he informative and kind, he was also very accomodating and flexible with my schedule. H definitely happy with all the help he gave me. Not only was he informative and kind, he was also very accomodating and flexible with my schedule. He constantly followed up through phone calls, emails, and texts which were a great help especially with my busy work schedule. When I finally picked up my vehicle, Burc was there personally teaching me everything about my car and even helping me to set up my phone. I was very pleased with the service I was given. More

Our salesman James Jacome was a professional, experienced and helpful salesperson. He was extremely patient and informative to both my mom and myself. His knowledge and expertise of BMW vehicles made this a and helpful salesperson. He was extremely patient and informative to both my mom and myself. His knowledge and expertise of BMW vehicles made this a very easy decision for us. We were also very impressed on how he touched base with us to make sure that we absolutely loved the car for the days to follow after our purchase. We absolutely loves the car and were very happy that we took James' word on the choice of interior colors. Thank you for all your help James! More

I bought my certified pre-owned BMW X3 at BMW of Bayside. Mr. Ortaga and the manager of the dealership were professional and friendly. I will recommend this dealership to everyone. Mr. Ortaga and the manager of the dealership were professional and friendly. I will recommend this dealership to everyone. More

This place has amazing service upon my arrival we came in for a 2006 330ci blue on tan my dream car having just retired from being a driver for over 50 yrs i know cars and had been searching for a while for for a 2006 330ci blue on tan my dream car having just retired from being a driver for over 50 yrs i know cars and had been searching for a while for just the right one and at first were very upset the location was wrong i went to a vacant lot that had a sign that said that they moved to another location i arrived there and it was the service department then they sent me to another location it was only new cars they then sent me to the used car lot which was only 2 blocks from where i had started. they had 2 strikes against them. i walked in and was immediately greeted by a young man named brian who knew exactly which car i was looking for stating that he loved driving that car with the top down. but then things went bad again when brian thought that the car might had gone to the auction or service. That was it 3rd strike we were leaving i mean what kind of run around was this. After quite a wait and me leaving for coffee. Finally the car was located it was at service were we had gone too in the first place. So we drive all the way back to service and they had the car ready when we got there. Finally my gleaming 330ci loaded and in mint condition just as i had seen it online except for one defect the cup holder had a crack in it... my wife picks up on these things. Then i didnt see brian anymore i looked around for him and he was yelling at me from across the lot we had parked in a handicap spot and i was about to get a ticket but brian spoke with the man and no $260 ticket was issued. I finally got behind the wheel of this beauty brian dropped the top put on the seat warmers on and we took it for a spin drove like a dream. The negotiation was a breeze since the advertized price was $4000 below any other bmw dealer all i asked was to replace the cup holder. Brian stated that it might be a problem because the whole middle console would have to be replaced. I returned two days later to pick the car up. the cup holder had not been fixed as agreed however Conrad explained the part was on order and i returned 3 days later and it was finally replaced. Ive bought many cars is my life time and the only difficulty in this purchase was finding where we needed to go. brian was very calming when i was getting aggravated and also a stern negotiator (parking tickets and price)but when the price is right to begin with its easy. Conrad assured me that everything would be taken care of and it was. Now ive been driving luxury cars my whole life but always for work and now finally i have my own 330ci that i will always be driving with the top down in florida. Thank you bmw bayside brian and conrad for turning my frown upside down i was seriously gonna leave when i heard that the car wasnt there and after the hoping from place to place. More

This was the first time buying a luxury car and I had alot of questions. I was so thankful that my sales rep (James Jacome) was very patient and very informative. I never felt pressured in any way and alot of questions. I was so thankful that my sales rep (James Jacome) was very patient and very informative. I never felt pressured in any way and even though I walked out of the dealership the first day without making a purchase - after visiting different BMW dealerships I decided to return to Bayside and give my business to them because of the sales rep (James Jacome). I felt he was genuinely concerned about my personal interest and he definitely represented the quality reputation of BMW. More

DON WAS TRULY FRIENDLY AND PROFESSIONAL,HE EXPLAINED THE INTIRE PROCESS TO MY WIFE AND I. HE ALSO SHOPPED FOR THE BEST INTEREST RATES FOR US. I WILL NOT HESITATE TO RECOMMEND FRIENDS TO SEE DON @ BAYSID INTIRE PROCESS TO MY WIFE AND I. HE ALSO SHOPPED FOR THE BEST INTEREST RATES FOR US. I WILL NOT HESITATE TO RECOMMEND FRIENDS TO SEE DON @ BAYSIDE BMW. More

Dale was very friendly and reliable. I was an out of state buyer therefore the process was a little more trickery. It took me a month to finalize everything and Dale was always on top of his game to ens state buyer therefore the process was a little more trickery. It took me a month to finalize everything and Dale was always on top of his game to ensure I had all the paperwork completed. He was very patient and if I had to do another purchase, Dale would be my guy. My overall experience with working with him was wonderful. Thank you, Dale. More

I am driving the new electric BMW ActiveE and I worked with Sean Parks - I can't say enough great things about him. He made the whole experience as hassle-free as possible, answered all my questions, is with Sean Parks - I can't say enough great things about him. He made the whole experience as hassle-free as possible, answered all my questions, is thoroughly professional and a pleasure to deal with. This is my first experience with Bayside BMW and it has been a very good one thanks to Sean. More

I recently purchased a brand new but 2010 BMW 550xi GT from Bayside. The car has been in their stock for a while because of hail damage in summer 2011. I had a great experience with all the sale team and from Bayside. The car has been in their stock for a while because of hail damage in summer 2011. I had a great experience with all the sale team and the management team. Quinn Mui is a very experienced customer representative. He takes your interests very seriously and speaks for you in front of their management. When I picked up the car, Quinn unfortunately was off. So Dale Cha helped delivering the car. Dale is a very friendly and nice person with meticulous working style. I also had a great experience talking to a few other people including Jose Rivas, Don Masters, and Peter Turano. I strongly recommend this dealership. More

I bought my Pre-Certified 2009 BMW X5 3.0i XDrive at the BMW of Bayside, and all I have to say is that it has truly been the best experience for me in comparison to all the other dealership that I have ever BMW of Bayside, and all I have to say is that it has truly been the best experience for me in comparison to all the other dealership that I have ever dealt with in the past. My sales professional, Brian Calotta have surpassed all of my expectations. He was extremely patient, informative, responsive and thorough. His follow through was exceptional. Additionally, I'd also like to commend Don Masters and Conrad Theiner for their high level of professionalism, attentiveness and friendliness. It is my experience that when buying a commodity product, especially a luxury vehicle, the single greatest differentiator in making a determination where to do business is the people you are working with. Brian, Don and Conrad are all exceptional professionals who strive to ensure that customer's every expectation is not only met, but also exceeded. As a result of my experience with these three fine gentlemen, not only will I recommend this great dealership to all of my friends, but I am guaranteed to be a repeat customer. I really look forward to working with them again. Thanks again to BMW of Bayside, Brian Calotta, Don Masters and Conrad Theiner!!! Best Regards, Rich Lu More