BMW of Bayside

I was looking for a certified pre-owned BMW, made my appointment and met with Ross Lubell. Ross guided me through the selection process, was patient with me, answered all my questions (which I had many) appointment and met with Ross Lubell. Ross guided me through the selection process, was patient with me, answered all my questions (which I had many), and helped me decide which BMW best fit the amount of money I had budgeted and the type of car with most of the accessories accessories I wanted. He worked with all day, transported me to my bank, offered me lunch -- what more can I say. He was informative,considerate and never once tried to pressure me into a car not right for me. In the end I left that day with a beautiful 5 series BMW, at the price I could afford and knowing that if I have any problem(s) with the car that I can call Ross and he'll help me take care of it. Much thanks Ross Bruce Stepherson More

This is my second time dealing with Bayside BMW and once again I left smiling. My second experience being better than the first. Ross was completely honest with me .Gave me the best price possible and follo again I left smiling. My second experience being better than the first. Ross was completely honest with me .Gave me the best price possible and followed up a week after my purchase to ensure I was totally happy. I love this dealership and Ross Lubell is definitely an asset . Thanks Again!!! I will be back. More

Jen - was wonderful, fun to work with and runs around Jen - was wonderful, fun to work with and runs around like crazy to get everyones cars moved in and out fast as it should be a great working and l Jen - was wonderful, fun to work with and runs around like crazy to get everyones cars moved in and out fast as it should be a great working and lady!!!!!!! Thanks, Ken Bonamo BMW 528i 2012 More

Jose is one of the most genuine person I have ever came across in sales. He is honest and straight to the point. Me and my husband bought our first BMW through Jose May of last year (2011). We actually wen across in sales. He is honest and straight to the point. Me and my husband bought our first BMW through Jose May of last year (2011). We actually went back about two weeks ago to the dealership to add a warranty to our car and my husband fell in love with another car in the show room. After debating on whether or not he wanted to trade, a few dealers came up to us asking if they could help but because we had such a great experience with Jose. We asked to speak to him. He was not in the office at the time so my husband decided that we would come back to speak to him. We went back two days later and as soon as Jose saw us he came straight up to us and was like how are you doing. We were impressed that he remembered our names. A lot of these dealers are only in to make a sale but Jose actually make relationships with all of his customers. Adam who helped with the financing of the car was extremely helpful as well.In conclusion we traded in the car and was very happy with the price Jose worked out for us. I highly recommend him and we will be seeing him again when we decide to trade or buy another. More

I Saw the x6 I was looking for in the showroom of BMW of Bayside. There I was greeted by Ross Lubell. He wea most helpfull with information I neeeded to know about the car,which help me to make the decision Bayside. There I was greeted by Ross Lubell. He wea most helpfull with information I neeeded to know about the car,which help me to make the decision to purchase the vehicle then and there. The finance department was exelend and I drove away that night with the car I wanted. Thanks Ross. GHinds Plainview N.Y More

This is the 4th BMW I have purchased through Larry Kim. I find him to be extremely knowledgeable, friendly and didn't just try to sell me a car but find the right car for me as well as for my wife. If I ever find him to be extremely knowledgeable, friendly and didn't just try to sell me a car but find the right car for me as well as for my wife. If I ever have any follow up technical questions about the cars, Larry is ready willing and able to help me figure it out....oh yes...and very patient, because the technology isn't always that simple. More

Sean was by far friendly and knowledgeable about the car I wanted to lease. This is my third car I have leased from BMW of Bayside with Sean as my salesperson. He's the best. I wanted to lease. This is my third car I have leased from BMW of Bayside with Sean as my salesperson. He's the best. More

I have to say Bayside's service department is top notch. Although I was not yet due for service and I did not purchase my X5 from BMW of Bayside I was in the area and needed help setting up my blue tooth. W Although I was not yet due for service and I did not purchase my X5 from BMW of Bayside I was in the area and needed help setting up my blue tooth. Without any if, ands, or buts Marlo the Service Manager came out to help me. The entire staff was professional and pleasant which was a refreshing change from other service departments I have been to. Regardless if I am in the area or not I will not only be taking my BMW to this location from here on out. The professionalism and caring that the dealer showed is above and beyond. I would refer the dealer to any friend, client or family member. More

I've been searching for months for the prefect pre-owned BMW. This was going to be my first BMW so I wasn't sure what to expect. Once I located it in BMW of Bayside I emailed them and right away, I receive BMW. This was going to be my first BMW so I wasn't sure what to expect. Once I located it in BMW of Bayside I emailed them and right away, I received a response from client advisor Cesar Zavala within a few minutes. After a couple of emails and brief phone call, Cesar explained the car was still available and I didn't sense any pressure from them at all. Once I decided I was serious about purchasing this vehicle, I was transferred to Sales Manager Demetri Koulouris who was very professional was well. We had a short conversation to discuss the terms since I'm an out of state buyer and when I'd be able to take delivery of the car. He explained all the fees upfront and the there were no bogus fees like most dealers charge so after we agreed on the price out the door, I placed a security deposit on the car and most paper work was taken care off electronically. I booked my flight and was there that following weekend Upon my arrival at BMW Bayside I was greeted by Demetri, and he showed my car vehicle which had been professional detailed and there was even a "Sold" sign hanging in the window with my name on it. I've had a bad experience in the past where a car was sold even though I had a deposit on it so this was a nice touch. There was a line to getting into the F&I office because they were so busy selling cars (What does that tell you about the dealership?) But in the mean time Demetri stuck around and didn't just leave me waiting. I didn't mind browsing the new car showroom. They made sure I was taken care of as far was food and drink while I waited. Shortly after I was driving my CPO 335i back to Ohio. I was very impressed with the professionalism and friendliness of all the staff from the time I walked in the door to the time I left. I've purchased several cars in the past and this has been one of my best experiences. I would purchase from this dealership again. More