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BMW of Bayside
Douglaston, NY
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Mr. Sean Parks is a professional, honest & the best New Salesman & customer service I have even dealt with, since we have been BMW owner since 1995 we want to give him our personal thanks for the exc New Salesman & customer service I have even dealt with, since we have been BMW owner since 1995 we want to give him our personal thanks for the excellent New Sale purchase & Customer Service. He exceeded our expectations of New Sales Customer Service,his professionalism,his knowledge Of BMW and his intergity and kindness also his patience is commendable , sure knowledge and experience was invaluable in helping us to arrange for this purchase. Such a commitment to great customer service is to be commended. You can be sure that I will recommend people to do business with B.M.W of Bayside & Salesman Mr Sean Parks Truly Yours, Mr Kevin & Natalie Jamerson Loyal BMW Customer Since 1995 More
Just want to make this short went to bayside for issue on my brand new car asked to speak to the lady service manger as I was told about her when I bought my car she came right out introduced her self as Mar my brand new car asked to speak to the lady service manger as I was told about her when I bought my car she came right out introduced her self as Marlo I explained to her my issue she said give her a moment she is going to get the shop Forman they returned she said this Angelo and I was out of there ten minutes later. With a management team like Angelo and Marlo I can tell you bmw bayside rocks and has won my vote More
My overall customer experience with BMW of Bayside was positive. Jose Rivas assisted me throughout the entire sales cycle and I have to say that he did an excellent job managing my expectations from the positive. Jose Rivas assisted me throughout the entire sales cycle and I have to say that he did an excellent job managing my expectations from the very start to the end of the transaction. I would definitely recommend Jose to my family and friends who are looking to purchase a CPO BMW. Jose vas very honest and professional and very friendly and this is why I ended up buying two vehicles instead of just one. More
BMW of Bayside is great. I told BMW of Bayside the problem that I was experience and the professional staff was able to help me. Very satisfied with the Amazing service and also was provided with a 20 problem that I was experience and the professional staff was able to help me. Very satisfied with the Amazing service and also was provided with a 2013 loaner. Thanks D.Lubertazzo, M.Bellizzi and G.Berger More
James is a great person who helped me lease my first vehicle. He helped me through out the entire process from preorder to pick up. James made sure all the information was clear and I would definitely r vehicle. He helped me through out the entire process from preorder to pick up. James made sure all the information was clear and I would definitely recommend him to any family or friends in the market of buying or leasing a new car. More
James was attentive and efficient in assisting me with my purchase. He was personable and gave me the quality of service I expected from BMW. Everything was taken care of within the day - including my trad purchase. He was personable and gave me the quality of service I expected from BMW. Everything was taken care of within the day - including my trade. Afterwards, he showed me everything I needed to know about the car, and made sure I was good to go before driving home. He followed up with me after the purchase, continuing in his personable and attentive customer care. Highly recommended! More
I've got the dealership contact info through dealerrater.com and looked for the cars in their website online, once I selected the car I want, rest all went smooth and easy. dealerrater.com and looked for the cars in their website online, once I selected the car I want, rest all went smooth and easy. More
Mr. Rivas was extremely professional, responsive and respectful. He was a straight-shooter and helpful, but never pushy. It was a pleasure to deal with him and I would recommend others to contact him respectful. He was a straight-shooter and helpful, but never pushy. It was a pleasure to deal with him and I would recommend others to contact him in their search for the ultimate driving machine!! More
I went to a BMW dealership to buy a used Lexus RX350. That should speak volumes in itself. Went to a Lexus dealer and hated the experience. I looked at the BMW of Bayside website and saw what I wanted. That should speak volumes in itself. Went to a Lexus dealer and hated the experience. I looked at the BMW of Bayside website and saw what I wanted. I worked with James Jacome and had the best car buying experience in my life to date. He was patient, friendly, has a great test drive course and a mantra of "I want you to love this car." Thanks to James, the service area who meticulously detailed the car and everyone else at BMW of Bayside who may have helped with this purchase. Classy people in a classy establishment. It was a pleasure doing business with you and I look forward to doing business with again. More
As of the writing of this review, I am still waiting for a return call from the General manager of this dealership since July, 2011. Should I give up hope? However, the pleasurable experience I have just h a return call from the General manager of this dealership since July, 2011. Should I give up hope? However, the pleasurable experience I have just had at Rallye BMW commands that I write this review. BMW of Bayside was terrible in every way. I was misinformed when it came to the leasing of a BMW X-5 "Corporate Demo". NEVER lease or buy one! Subsequent and many service issues followed - it was the worst 36 month lease experience I have ever had. I promised myself I would never drive BMW again, however, Rallye BMW more than made up for it. I should also mention BMW of North America was only slightly better than BMW of Bayside - at least they returned my call. But - that was about it. Looking for a BMW? Don't waste time, go to Rallye BMW. They are professional and courteous. More