
BMW of Bayside
Douglaston, NY
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I have been a loyal client since 1998. Special thank you to Marlo Bellizzi, Jennifer Odato and Pat Amato for their courtesy and professionalism. OUTSTANDING SERVICE !!!!!!!!!! to Marlo Bellizzi, Jennifer Odato and Pat Amato for their courtesy and professionalism. OUTSTANDING SERVICE !!!!!!!!!! More
Came in to buy a new BMW. Salesman said he would work on my trade and get back to me, but never did. Instead I got a form email from the dealer without the information he was getting for me. Two days late my trade and get back to me, but never did. Instead I got a form email from the dealer without the information he was getting for me. Two days later I sent an email to the salesman and told him to never get in touch with me again because I don't want to work with someone that doesn't follow up when he says he will. I would still like to purchase a car from this dealer but only with another salesman who is willing to make a deal happen. More
I recently leased a BMW X3 from BMW of Bayside. My Salesperson, Jose Rivas, was very personable, returned telephone calls and was fully knowledgeable about the car. Jose took a sincere interest in ad Salesperson, Jose Rivas, was very personable, returned telephone calls and was fully knowledgeable about the car. Jose took a sincere interest in addressing all my needs. Michael Kenny, the Sales Manager was also extremely helpful in the process. He was particularly friendly and a pleasure to deal with. At the end of the transaction, Michael Britt, the Financial Director, handled all the paperwork very professionally. He made me feel very comfortable and I never felt pressured as he was explaining all of the available options to the lease. The total experience was excellent and I look forward to doing business with them in the future. More
Jennifer has been a tremendous help to me on several occasions. She goes above and beyond what is expected and truly takes great care of me when I come in. I appreciate all of her help. Sincerely, occasions. She goes above and beyond what is expected and truly takes great care of me when I come in. I appreciate all of her help. Sincerely, Audrey Trachtenberg More
I went there considering trading a Murano in for a 328i coupe. I went on a test drive, the car drove great. After being used to driving an SUV, I didn't like the feeling sitting low to the ground. coupe. I went on a test drive, the car drove great. After being used to driving an SUV, I didn't like the feeling sitting low to the ground. More
THANKS TO BMW OF BAYSIDE FOR THE GREAT EXPERIENCE ON MY NEW BMW ONE OF THE BEST SERVICE I EVER HAVE BEFORE BUYING A CAR FROM THE TIME I WALKING TO THE TIME I WALK OUT DRIVEN MY NEW CAR WAS VERY GRATEFUL, T NEW BMW ONE OF THE BEST SERVICE I EVER HAVE BEFORE BUYING A CAR FROM THE TIME I WALKING TO THE TIME I WALK OUT DRIVEN MY NEW CAR WAS VERY GRATEFUL, THANK YOU TO MY SALES PERSON LUIS FOR ALL HIS HELP TO FIND THE PERFECT CAR FOR ME, THE MANAGER AND FINANCE TOP OF THE LINE....FIVE STARS...!!!!! More
I regret not to have any salespeople name that were outside smoking and completely ignored us when we walked in. The only friendly person was a the desk who asked 3 different salespersons to help us an outside smoking and completely ignored us when we walked in. The only friendly person was a the desk who asked 3 different salespersons to help us and said were busy but were not. Spent 5 minutes looking around waiting for someone to approach us. This never happened. We went Wed July 24th around 7:30pm. Needless to say we walked out and went to Lexus of Manhattan now we own a 2014 Lexus IS250. It is the worst experience ever. 2013 and still people judging for how people look. I will not recommend this place to anyone. More
Thank you bmw of bayside you guys rock!!!! Jose rivas best sales person thank you so much for your help amd patience great communication. Thanks to jose I'm driving my beautiful car x5 best sales person thank you so much for your help amd patience great communication. Thanks to jose I'm driving my beautiful car x5 More
Drove in from Long Island looking at a CPO 328xi. Was pleasantly greeted by Arthur who made the purchase easy. Top that off with great service from the finance department - Rich Mignone never rushed me pleasantly greeted by Arthur who made the purchase easy. Top that off with great service from the finance department - Rich Mignone never rushed me and helped seal a great deal. Would definitely recommend. More
My sales person, Mr. Takacs was extremely knowledgeable, professional and helpful. He made me feel extremely comfortable and explained the various options to me with extreme patience. When I went to pick up professional and helpful. He made me feel extremely comfortable and explained the various options to me with extreme patience. When I went to pick up the car he had taken care of all of the details and set up all of the features in the car for me. Even after the car was delivered he was extremely responsive to my questions and he even called a few days later to make sure that I was happy and that i wasn't having any issues. He made my experience very favorable. I would definitely purchase another vehicle from him. However, I will say I was surpised that the show room was so dirty the carpet was filthy as well as the bathroom. On my few visits each time the bathroom had no toilet paper, no soap and no paper towels. When you are spending a lot of money on car or even if it was $10,000 that is unexceptable. Luckily, my sales person offered me hand sanitizer and offered his apologies but, that is inexcusible on managements part. More