BMW of Bayside

What an Experience!!! Let me start off by saying thank you so much BMW of Bayside for getting me into my new BMW...I am going through a very difficult time right now in my Let me start off by saying thank you so much BMW of Bayside for getting me into my new BMW...I am going through a very difficult time right now in my life, but when I was going through the process of getting a new car Jerry did everything to walk me through the steps needed to get everything done. Very professional, honest and such a sweetheart from the moment he introduced himself. Also thank you to a Jason who is very informative with everything you need to know with BMW. Definitely recommend dealing with Jerry at BMW of Bayside for your next car! More

Terrifying Experience Enter this dealership at your own risk. I purchased a CPO here back in March and the experience continues to be the bane of my existence. The salesm Enter this dealership at your own risk. I purchased a CPO here back in March and the experience continues to be the bane of my existence. The salesman claimed my previous lease was up for a pull-ahead program since there was only 3 months left on the lease. They had an X3 I was looking for so I went ahead with the purchase from the salesman and the lease return. A few weeks later BMW financial services starts calling and mailing out debt collection notices. Contacting the dealership I’m told the salesperson I dealt with has been fired for “similar issues” and that there’s nothing the dealer can/will do to rectify the situation. Apparently the use of the pull-ahead program is at the discretion of the dealership, not a BMW offer, and will have to show up as a discount on the vehicle purchase receipt for them to honor it. Fast forward to three months later, BMW USA and I have been trying to contact the dealership weekly and have been receiving no response whatsoever. Debt collectors are sending automated calls my way daily and I’m beyond frustrated. Who would have thought a reputable brand like BMW would turn out to be crooks. More

Ultimate Machine!!! The rumors are true, BMW is the ultimate driving machine! Long time Mercedes driver but that all came to an end. Thank you Michael for making me a b The rumors are true, BMW is the ultimate driving machine! Long time Mercedes driver but that all came to an end. Thank you Michael for making me a believer in BMW!!! More

Happy customer!!! Great experience here, first time BMW customer and I couldn't tell you how happy I am...I love my new car and Michael Durso made everything so easy fo Great experience here, first time BMW customer and I couldn't tell you how happy I am...I love my new car and Michael Durso made everything so easy for me...Thank you BMW bayside!!! More

Pre-Owned buyer Experience - Expectations Exceeded My experience at this Pre Owned BMW of Bayside was exceptional. The sales team took the time to understand my concerns and did everything possible to My experience at this Pre Owned BMW of Bayside was exceptional. The sales team took the time to understand my concerns and did everything possible to ensure a smooth & pressure-free process. Utimately my sales advisor (Dennis), earned my business by finding the exact vehicle I specified; while remaining mindful of my price-point. Smoothest car-buying experience I've had to-date. I would not hestitate to recommend this dealership to anyone. More

Amazing dealership and people!!! had the most wonderful experience at this dealership! I am not an experienced car shopper so I called in to ask some questions. Jennifer answered the had the most wonderful experience at this dealership! I am not an experienced car shopper so I called in to ask some questions. Jennifer answered the phone and she was so pleasant and knowledgeable. She could tell I was nervous so she put me at ease and took her time explaining everything about the X1. She also introduced me to Dennis who I ended up purchasing with. He was very patient and kind. I never had such a great experience buying anything else as I did here. I have been referring my friends and coworkers to them and will continue to do so. Highly recommend this dealership! More

Excellent Customer Service & Professionalism I went to BMW Bayside and met with an extremely honest and professional salesperson, Mr. Zoltan. He was patient and provided me the education I desire I went to BMW Bayside and met with an extremely honest and professional salesperson, Mr. Zoltan. He was patient and provided me the education I desired. We test drove the car and the manager was also very nice. I would definitely recommend this dealership. More

ZERO STARS!!! Was my first and last time dealing with BMW of Bayside. I will not even step foot back in there for service. They do not care about your feelings. Was my first and last time dealing with BMW of Bayside. I will not even step foot back in there for service. They do not care about your feelings. They operate like a bunch of coked up stock brokers--not a luxury car dealership. Crappy they way they do business. They price you negotiated at the sale suddenly goes up when you actually go to pick up the car. SO DONE. I have already established a new relationship with another local BWM dealer and will be going to them for everything including my next car. STAY AWAY FROM BMW OF BAYSIDE!!!! More

Fabulous person Michael kenny There is not enough words in the English language to say how great this sales manager is. Just a helpful n kind person. There should be more like him There is not enough words in the English language to say how great this sales manager is. Just a helpful n kind person. There should be more like him More

Satisfied at all costs I was ready to walk out until Mike walked over and offered to help. I layed tje groundwork for what I wanted, could afford, etc. He never tried to o I was ready to walk out until Mike walked over and offered to help. I layed tje groundwork for what I wanted, could afford, etc. He never tried to oversell me, Convince me to settle on something I don't want. I was taken care of like I was genuinely important to him and to the dealership. Thete has been follow up, solutions and gratitude. This is how a person in a service position should treat everyone. More