BMW of Bayside

Amazing buying experience! After doing a lot of research on what car to buy, I went to many dealerships to find my 335i xDrive. I wen to BMW of Bayside expecting to talk to anot After doing a lot of research on what car to buy, I went to many dealerships to find my 335i xDrive. I wen to BMW of Bayside expecting to talk to another sales person who would tell me anything I wanted to hear to get me to buy a car. When I first met Dennis, he was extremely nice and enthusiastic. After visiting so many other dealerships, I thought this friendly attitude was all an act to try to get me to buy a car from him. I could not have been more wrong. Dennis was honest about the car, is genuinely interested in the product, and wants to make sure he gets you in the right car. After pointing out some flaws in the car's paint, Dennis talked to his colleague Jonathan to assure me that everything would be fixed by the next day, and we agreed on a price. Never did I feel pressured into a deal, just offered them. If I had to buy another car, I would definitely go back to BMW of Bayside. More

Honest and fair, but best you ask the questions-educate self Good dealership. Jenn was helpful and answered my questions. If she didn't know she would ask the mechanics and get back to me. The loaner was Good dealership. Jenn was helpful and answered my questions. If she didn't know she would ask the mechanics and get back to me. The loaner was very nice, a 2014 328xi. Still, I missed my x5 diesel that got similar mileage to a tiny gas car :) Just educate yourself, be an interactive customer. I work in a repair job in an industrial environment and I myself am open to answering questions too. Sometimes if you don't ask a question, we all miss the problem in the first place. It could be as simple as asking if it's a recall or warranty was extended- as Jenn checked for me! More

Great Service!!! My experience at BMW Bayside, the moment i walked into the dealership, the people were very professional and easy to talk to. I have no knowledge of p My experience at BMW Bayside, the moment i walked into the dealership, the people were very professional and easy to talk to. I have no knowledge of purchasing car but Jonathan Gutierez and his staff were so amazing they made my purchase experience so awsome. they provided all the details needed to understand the process an how the vehicle functions and well. I felt like , i am a part of the family, they are very easy going crews, customer service was extraordinary. I would defenitley refer my friends to them. Thanks for an amazing experience More

Theres no one like Dennis Came in looking for a 335 after my last one got toatled, Dennis was quick to help. Not only did he find the perfect car for me but he also put through Came in looking for a 335 after my last one got toatled, Dennis was quick to help. Not only did he find the perfect car for me but he also put through all the paperwork extremely fast and i was able to drive off the lot that day! Dennis went above and beyond what i expected , the next time I or any of my friends go buy a another car itll 1000% be with Dennis, id recommend that if anyone is gonna buy a car to definitely go to him cause the customer service experience was unparalleled to any other dealership! More

Great Service!!! I would like to thank Dennis Cropley again for all his help at bayside BMW; Dennis was great and he lived in Staten Island like me. I ended up in a 20 I would like to thank Dennis Cropley again for all his help at bayside BMW; Dennis was great and he lived in Staten Island like me. I ended up in a 2013 BMW X3. Extremely beautiful car and wonderful service! I'll never forget the patience, professionalism and smiles I received while there. I would recommend anyone to come here for their car buying experience. More

Great customer experience! Stopped in just to get information for a future purchase. Everyone was very friendly. Manny was very knowledgeable and really made me feel comfortabl Stopped in just to get information for a future purchase. Everyone was very friendly. Manny was very knowledgeable and really made me feel comfortable. I will definitely be returning when I'm ready to purchase a new vehicle. I have a ready told several friends about my great experience. More

Horrific experience with the absolute worst customer service I went to them for maintenance and auto body repairs. They referred me to Midland Body Shop where it took them over a month to repair my bumper as it I went to them for maintenance and auto body repairs. They referred me to Midland Body Shop where it took them over a month to repair my bumper as it was in an accident. They charged over $10,000 and it took them a month and a half where the BMW customer service rep did not interact with me or follow up and the body Shop kept delivering incorrect delivery dates and information. I finally got my car and BMW service center agreed to credit me one month for my lease and never followed up. The manager Angelo agreed then dropped off the face of the earth and has yet to return one of my 10 calls. When you try to call the service center no one answers the phone for multiple days. Is this the way a customer service center should operate at a luxury car dealership? The answer is no. When I brought my car to the Manhattan service center it was a completely different experience, as in Great experience! More

Great service!! Would like to thank Jonathan Gutierrez again for all his help. He has great knowledge and professionalism, all my questions and concerns where answere Would like to thank Jonathan Gutierrez again for all his help. He has great knowledge and professionalism, all my questions and concerns where answered. Indeed great service at BMW of Bayside. Would definitely reccommend this dealership. More

Happy customer! Just wanna Thank Jonathan sales manger at BMW and Everyone's Help for My smooth transition into My New vehicle I would definitely do business again . Just wanna Thank Jonathan sales manger at BMW and Everyone's Help for My smooth transition into My New vehicle I would definitely do business again . More