
BMW of Bayside
Douglaston, NY
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Bad experience I purchased my x5 on December 29 2016 and we are at April 4th 2017 and I still haven't received the registration card .They did not even offered me a I purchased my x5 on December 29 2016 and we are at April 4th 2017 and I still haven't received the registration card .They did not even offered me a loaner instead the slap a non valid registration on my car to drive illegally. I was pulled over by law enforcement but release because I didn't know that I was committing a infraction by driving with this temporary card illegally giving to me by the dealer. I could of being arrested More
2nd car from bayside BMW. Luis is the man!!! This is my second lease from BMW bayside. My first go around was ok at best. Was working with another dealership and decided to give bayside another s This is my second lease from BMW bayside. My first go around was ok at best. Was working with another dealership and decided to give bayside another shot. I was set up with Luis who turned out to be absolutely amazing. He took me on a very lengthy and thorough test drive of the vehicle. He explained every feature in full detail to ensure I understood what I was getting. The negotiations were as expected. It's a business and who goes into business to lose money. I get it. Negotiations are part of the excitement for me. We hit a few roadblocks at which point I had no choice but to walk away. After a few phone calls Luis was able to work some magic and make a deal happen. As I have stated in an email to their general manager. Luis went above and beyond. He is an asset to the BMW name. He's very laid back. But also passionate about providing excellent client service. Highly recommended. Looking forward to doing business again in the future More
Great experience I had a wonderful experience and I would definitely recommend this dealership to my family and friends. Dennis was so helpful and went above and behin I had a wonderful experience and I would definitely recommend this dealership to my family and friends. Dennis was so helpful and went above and behind to help me with my trade in and to expedite the sale. The car is beautiful and I'm so happy. Thank you! More
First BMW Dennis is top notch in his field he made to whole experience delightful he had a lot of knowledge and helped answer all questions highly recommended Dennis is top notch in his field he made to whole experience delightful he had a lot of knowledge and helped answer all questions highly recommended More
Great job Dennis Great job in taking care of my bmw experience...helpful in every way thanks again for going through every step of the process.. looking forward to buy Great job in taking care of my bmw experience...helpful in every way thanks again for going through every step of the process.. looking forward to buying another car in the near future More
Exceptional person I was indecisive as to what car i should buy. I left a message with the receptionist and Dennis returned my call within minutes. We sat and went over I was indecisive as to what car i should buy. I left a message with the receptionist and Dennis returned my call within minutes. We sat and went over my various options and he kept his promise. He's a wonderful, up front and honest person. Highly recommended More
Amazing Guy After 5 hours of being in the dealer, this gentleman showed no signs desperation. I finally made my decision and got a great deal. Dennis surely takes After 5 hours of being in the dealer, this gentleman showed no signs desperation. I finally made my decision and got a great deal. Dennis surely takes care of his clients and does the best for them to leave the dealership with the car of their dreams and a huge smile. I highly recommend him, he's amazing! More
Nice experience Trevon himself was great and very accomodating. He even home delivered a car for us to view. Due to some delays upon purchasing, the delaerships rece Trevon himself was great and very accomodating. He even home delivered a car for us to view. Due to some delays upon purchasing, the delaerships receives 4 stars. Do not hesitate to work with Trevon. More
Great experience...... took care of me Gave me the best price he can. Great customer service very professional and honest explained in detail everything to me so I can understand. I will se Gave me the best price he can. Great customer service very professional and honest explained in detail everything to me so I can understand. I will send all my friends to him More
Exceptional service Dear Dennis Cropley, this review serves to express my sincere appreciation for the outstanding sales service you have given my wife and me throughout Dear Dennis Cropley, this review serves to express my sincere appreciation for the outstanding sales service you have given my wife and me throughout all of the stages of our recent car purchase transaction. You facilitated us and made our purchase experience a very smooth and enjoyable one. Your professional demeanor, attention to detail, and exceptional service is what will make us keep coming back to BMW of Bayside for years to come. My wife is enjoying her recent purchase of the 2017 BMW X4. We look forward to doing business with you again in the future. We definitely would not consider going to a different dealership or working with any other sales professional. The best car shopping experience ever. Dennis you were very informative and you answered every question of ours knowledgeably and patiently. Thanks again for being our trusted car advisor and you assessed our needs accurately, exceeded our expectations and delivered on your promises. Sincerely, Gerard Elie More