BMW of Bayside

Great Service The employees are always friendly and helpful. I was assisted by George Fan and he was exceptionally helpful and informative. The needed repairs were The employees are always friendly and helpful. I was assisted by George Fan and he was exceptionally helpful and informative. The needed repairs were provided quickly and efficiently. More

No hassle dealer This dealer/service center is the best representatives are very courteous , I will certainly come back to this service center, the service here is fiv This dealer/service center is the best representatives are very courteous , I will certainly come back to this service center, the service here is five star More

Exceptional! Great service visit today. Everything was easy and simple for me. I was assisted soon as I arrived. I was informed of the needed repairs and all was t Great service visit today. Everything was easy and simple for me. I was assisted soon as I arrived. I was informed of the needed repairs and all was taken care of quickly as possible. Thanks, see you guys next service appointment! More

Get the job done Every time I come to this BMW at Bayside always seem to get great service from Jennifer always with a smile and she always get the job done Every time I come to this BMW at Bayside always seem to get great service from Jennifer always with a smile and she always get the job done More

Incompetence, dishonesty and cowardice I own a 2001 BMW 740IL in near mint condition. My navigation system was suspected of draining my battery. It needed to be replaced or re-programmed. A I own a 2001 BMW 740IL in near mint condition. My navigation system was suspected of draining my battery. It needed to be replaced or re-programmed. After agreeing to run a diagnostic for 175.00 Dollars, they later refused to do so unless I first bought a new battery for $550.00 Dollars. This meant i had to spend $725.00 for the diagnostic and a battery. A new navigation device is between $2200-$2700.00 Dollars or it can simply be be disconnected. They then agreed to use their battery to run the diagnostic. I thanked them. The manager then called me and told me. "We do not do that". I asked why the change of mind. He repeated "we do not do that". I went to pick up the car the battery was dead. They could not boost it. I went home. I came back to pick up the car. The manager never came out to explain why the change of mind. Three visits, nothing accomplished. Bad news. Stay far away. I called to tell them I was going to post my complaint and offered to send them a copy in advance. The never returned my call. More

Always ask for Melissa. I take my car to service and always ask for Melissa. Even though everyone seems very polite. She truly knows how to take care u. Very understandable. I take my car to service and always ask for Melissa. Even though everyone seems very polite. She truly knows how to take care u. Very understandable. Any issues with ur car tells u to bring in and puts u in a loaner. More

STAY AWAY FROM DOMINQUE Dominique is the absolute worst dealer out there, he needs to be fired for his unprofessionalism. Watch out with him because he is slick and lies abou Dominique is the absolute worst dealer out there, he needs to be fired for his unprofessionalism. Watch out with him because he is slick and lies about absolutely everything. If you decide to take the route with this dealership, my only suggestion for you is to STAY AWAY FROM DOMINIQUE. More

great customer serice Very professional staff and great customer service Shirley Chen and Priscilla was very friendly and very helpful and did everything to help us from th Very professional staff and great customer service Shirley Chen and Priscilla was very friendly and very helpful and did everything to help us from the beginning right to the end of the leasing process. They made the entire process pleasant for us. More

Great service and staff!!! Melissa was very friendly and helpful! She was nice enough to contact me and let me know my vehicle was ready!! I recommend this dealership! Melissa was very friendly and helpful! She was nice enough to contact me and let me know my vehicle was ready!! I recommend this dealership! More

Professional, helpful Dennis has gone above and beyond for my mom and myself. We thought it was going to be a difficult experience, lots of paperwork and lingo we are not Dennis has gone above and beyond for my mom and myself. We thought it was going to be a difficult experience, lots of paperwork and lingo we are not used to.. but Dennis made our deal very easy and took the time to go show us different models until we found the perfect one. I highly recommend Dennis in this dealership! More