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BMW of Bayside

Douglaston, NY

4.8
846 Reviews

247-21 Northern Blvd.

Douglaston, NY

11363

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Showing 846 reviews

July 14, 2020

Shirley and Priscilla did an outstanding job of taking care of our purchase efficiently and with great customer service. It was a pleasure to work with the two of them. They are an asset to your dealershi More

by kevinr
Recommend Dealer
Yes
Employees Worked With
Priscilla , Shirley Chen
May 30, 2020

Fast dependable service Reliable sales persons especially Shirley and Priscilla. Courteous and pleasant, Excellent job Very pleased Will also recommend sales persons to friends family More

by easonandrea
Recommend Dealer
Yes
Employees Worked With
Priscilla Tsun, Shirley Chen
May 29, 2020

Overall communication was terrible. Actually felt like I was at Walmart being checked out. I was happy that BMW was proactive and called me for service, previous visits were not like this at all. Folks we More

by Raj S.
Recommend Dealer
No
Employees Worked With
Front Desk women, the guy that handled my insurance was very helpful. , Jennifer Odato
May 29, 2020 -

BMW of Bayside responded

Good Afternoon Raj, Thank you for taking the time to provide feedback. It is taken very seriously and I am sorry to hear that you had a negative service experience during your latest visit. We do not want to lose you as a guest and hope that you will give us another opportunity to provide you with the 5-star treatment we strive to provide every guest. If you would like to discuss this further, please do not hesitate to contact us at (718) 229-4400 and ask to speak with our Service Manager. Thank you.

May 16, 2020

Super happy with service, Jennifer even went out of her way to get me a loaners car, A+++ service, thank you, definitely recommend for sale and service More

by jromerohcc
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 14, 2020

The staff is very professional the service was timely..the office was very clean..This is my third BMW, each one I had taken here for service. More

by Sassy
Recommend Dealer
Yes
Employees Worked With
Jennifer Odato, Zoltan Takacs, Greg Katehis
March 23, 2020

Efficient, professional and very pleasant. Jennifer was fantastic and very helpful and made it so I was able to get the service quickly and expedited the whole process. The waiting area was very clean and More

by AEC-T MD
Recommend Dealer
Yes
Employees Worked With
Jennifer Odato
March 11, 2020

Shirely and Priscilla are the most informative and attentive sales representative that I have ever spoken with. They made sure I was content with my purchase and until the end offered to keep in touch More

by Rachalxiao
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
March 02, 2020

Good Peopale John Tetta and Mike where very helpful and very friendly, John is the one that he help me with my first BMW and he did it again with my second one. T More

by gregorystefou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, please ask John Tetta for Mike's last name, John Tetta Jr
March 02, 2020

Best sales team I have ever worked with this is my 3rd BMW and it gets easier and easier to to get in and out with no hassle . More

by Panteripwm
Recommend Dealer
Yes
Employees Worked With
Michael D'Urso
February 16, 2020

AMAZING LOYALTY AND CUSTOMER SATISFACTION TO A RETURN CUSTOM JOE FALCARO, DAVE JENNINGS and MIKE ELDER made what could of been a very unhappy situation for me into a happy one. I made the mistake of taking a ve More

by georgiagm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elder, Joe Falcaro, Dave Jennings
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