BMW of Bayside
Douglaston, NY
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Service was Quick and Rep was nice and knowledgeable From setting up appointment to getting / returning my loaner and picking up my car, the service was one of a kind. The Rep was very nice and offered h From setting up appointment to getting / returning my loaner and picking up my car, the service was one of a kind. The Rep was very nice and offered his best advice. I would definitely recommend this dealership to others. Thanks for a great customer service! More
Luis Pichardo.... 2 for 2! 3 cars overall from BMW Bayside, 2nd in a row with Luis Pichardo. I echo what i said 3 years ago when i got my x5. very thorough, and patient. took 3 cars overall from BMW Bayside, 2nd in a row with Luis Pichardo. I echo what i said 3 years ago when i got my x5. very thorough, and patient. took the time to take me on a few test drives to help me in my decision process. started off by wanting an x5, then was an x3 m40i. How i wound up in an X3M is beyond me. i'm glad it all worked out. I got a great car, a great deal, and another great buying experience. Also want to give a shout to Brian Cano. Straight shooter who values his clients and helped make this deal happen. 2022... lets make it 3 for 3! More
Shirley and Priscilla were amazing help. They helped my locate the 5 series I wanted. From the color of the vehicle, to the interior, to the packages on the vehicle. It was everything I was looking for. B locate the 5 series I wanted. From the color of the vehicle, to the interior, to the packages on the vehicle. It was everything I was looking for. Beautiful dealership More
Professional service and prompt action! Shirley/Priscilla offered great price and good advice how to purchase the right car for me. They also assisted me on every problem after the purchase, they never walke offered great price and good advice how to purchase the right car for me. They also assisted me on every problem after the purchase, they never walked away from any of my questions or concerns! Their professional attitudes deserves a 6 stars instead~ More
The worst dealership ever! Stay away. They damaged my car and will not pay for the repairs. The service manager is useless. Never again I will reccomend a BMW or use of this service center. and will not pay for the repairs. The service manager is useless. Never again I will reccomend a BMW or use of this service center. More
We felt comfortable from the moment we walked in. Never felt pressured or nervous about making a bad decision. The two gentlemen we dealt with were very professional, friendly and courteous with being over felt pressured or nervous about making a bad decision. The two gentlemen we dealt with were very professional, friendly and courteous with being over engraciating. It was an excellent experience for leasing a car this time as well as last time. More
I love this car. Fun car to drive. My service advisor wendy been a great help. Best experience I ever had. I recommend wendy to all my friends. Thank you wendy ng wendy been a great help. Best experience I ever had. I recommend wendy to all my friends. Thank you wendy ng More
BMW BAYSIDE said they would return our lease for us when we picked up our new car. They kept it for 3 months put over 300 miles on it damaged the tire . Now we are stuck with a bill for holding the truck af we picked up our new car. They kept it for 3 months put over 300 miles on it damaged the tire . Now we are stuck with a bill for holding the truck after our lease ended and for the damages. They are taking no responsibility and keep telling lies. More
Bayside BMW took care of my car and got me back on the road BMW of Bayside took care of me and got me back on the road again. On an early Monday morning I decided to call BMW of Bayside and told them my situati BMW of Bayside took care of me and got me back on the road again. On an early Monday morning I decided to call BMW of Bayside and told them my situation and asked them with they would fix my car for me. I spoke with Greg Katehis and explained to him my situation, he welcomed me with open arms and told me to bring the car in. 2 days later I was back on the road, its great to find a SA and a Dealership that are willing to listen and understand your pain points and then addresses them, thats what Bayside did. Bayside has earned my trust and business, I will be coming here for all my future services! Thanks Greg! More
Service done by Jennifer Odato and Mark Wahl Jennifer was courteous, prompt, and sensitive to my concern. She immediately got her manager involved to alleviate my anxiousness. She helped me with Jennifer was courteous, prompt, and sensitive to my concern. She immediately got her manager involved to alleviate my anxiousness. She helped me with getting all the device I needed including my inspection. Mark was very knowledgeable. My concern was that I get a knowledgeable mechanic who presented well and was clean and smelling pleasant. Mark was all of what I listed. Both of these workers are invaluable..on my return I would request them . More