BMW of Bayside
Douglaston, NY
Filter Reviews by Keyword
By Type
Showing 828 reviews
AMAZING LOYALTY AND CUSTOMER SATISFACTION TO A RETURN CUSTOM JOE FALCARO, DAVE JENNINGS and MIKE ELDER made what could of been a very unhappy situation for me into a happy one. I made the mistake of taking a ve JOE FALCARO, DAVE JENNINGS and MIKE ELDER made what could of been a very unhappy situation for me into a happy one. I made the mistake of taking a vehicle when i wasn't 100% satisfied and these gentlemen went above and beyond to rectify the situation for me. Thank you for not making this just another sale and me just another number. You all have a very satisfied customer and a customer for life. Joe thank you for all your hard work. and because of this outcome my mom is also picking up a car herself on Tuesday! Thank you again... More
Patient, efficient, thorough, pleasant. And they put forward the best quote out of 3 dealers. They weren’t the nearest to my home in Scarsdale but they were worth it. forward the best quote out of 3 dealers. They weren’t the nearest to my home in Scarsdale but they were worth it. More
Thank you for the excellent service. I have a walking difficulty and they were extra accommodating with me to make the process of service much easier. difficulty and they were extra accommodating with me to make the process of service much easier. More
This is always a pleasant experience and they are always accommodating! Thank you Jen! The waiting room has comfy chairs and always a good tv show on:) they keep you informed of what’s going on and I just f accommodating! Thank you Jen! The waiting room has comfy chairs and always a good tv show on:) they keep you informed of what’s going on and I just find their customer service impeccable! More
Excellent sales person and manager. Luis Pichardo and Excellent sales person and manager. Luis Pichardo and John Tetta are both extodinary. Would highly recommend them and the dealership. David in tec Excellent sales person and manager. Luis Pichardo and John Tetta are both extodinary. Would highly recommend them and the dealership. David in technical support outstanding as well More
They have a nice showroom and the people are pleasant. They had my car ready on time. I would recommend them to friends in the future They had my car ready on time. I would recommend them to friends in the future More
Unbelievable service and attention to my needs .always available to answer questions... lease five Bmw for at least the past 10 years .. Shirley Chen and Priscilla have made doing business a pleasure even available to answer questions... lease five Bmw for at least the past 10 years .. Shirley Chen and Priscilla have made doing business a pleasure even on the service end More
Service was Quick and Rep was nice and knowledgeable From setting up appointment to getting / returning my loaner and picking up my car, the service was one of a kind. The Rep was very nice and offered h From setting up appointment to getting / returning my loaner and picking up my car, the service was one of a kind. The Rep was very nice and offered his best advice. I would definitely recommend this dealership to others. Thanks for a great customer service! More
Luis Pichardo.... 2 for 2! 3 cars overall from BMW Bayside, 2nd in a row with Luis Pichardo. I echo what i said 3 years ago when i got my x5. very thorough, and patient. took 3 cars overall from BMW Bayside, 2nd in a row with Luis Pichardo. I echo what i said 3 years ago when i got my x5. very thorough, and patient. took the time to take me on a few test drives to help me in my decision process. started off by wanting an x5, then was an x3 m40i. How i wound up in an X3M is beyond me. i'm glad it all worked out. I got a great car, a great deal, and another great buying experience. Also want to give a shout to Brian Cano. Straight shooter who values his clients and helped make this deal happen. 2022... lets make it 3 for 3! More