BMW of Bayside

Always say they'll call you back and never do It's best to go in person because if you try to call, they'll put you on hold/send you to voicemail, or if they're feeling generous, the receptionist It's best to go in person because if you try to call, they'll put you on hold/send you to voicemail, or if they're feeling generous, the receptionist will admit they're busy and unable to help you but you should make an appointment. They offer to call you back another time which isn't a problem normally, but sadly they do not actually call you back. Really not the type of service you want from a brand like BMW. Customers shouldn't have to make a long trip to your dealership just for one or two questions. I currently have 3 BMWs so it's not like I'm a new customer who is just pestering you with no intentions to buy. Goes to show that once they successfully sell you the car, they want you out the door ASAP to make room for other sales. Your questions are now no longer as important as when they were still trying to sweet talk you in sales. Money is good anywhere, not just BMW. Spend it elsewhere! More

They had great service and everyone their was very nice and helpful. Workers helped us with how it set up Bluetooth on our cars and others that were needed. They told us new functions that we need to know and helpful. Workers helped us with how it set up Bluetooth on our cars and others that were needed. They told us new functions that we need to know More

Shirley and Priscilla did an outstanding job of taking care of our purchase efficiently and with great customer service. It was a pleasure to work with the two of them. They are an asset to your dealershi care of our purchase efficiently and with great customer service. It was a pleasure to work with the two of them. They are an asset to your dealership. More

Fast dependable service Reliable sales persons especially Shirley and Priscilla. Courteous and pleasant, Excellent job Very pleased Will also recommend sales persons to friends family Shirley and Priscilla. Courteous and pleasant, Excellent job Very pleased Will also recommend sales persons to friends family More

Super happy with service, Jennifer even went out of her way to get me a loaners car, A+++ service, thank you, definitely recommend for sale and service way to get me a loaners car, A+++ service, thank you, definitely recommend for sale and service More

The staff is very professional the service was timely..the office was very clean..This is my third BMW, each one I had taken here for service. timely..the office was very clean..This is my third BMW, each one I had taken here for service. More

Efficient, professional and very pleasant. Jennifer was fantastic and very helpful and made it so I was able to get the service quickly and expedited the whole process. The waiting area was very clean and fantastic and very helpful and made it so I was able to get the service quickly and expedited the whole process. The waiting area was very clean and all of the staff were very friendly and professional. More

Shirely and Priscilla are the most informative and attentive sales representative that I have ever spoken with. They made sure I was content with my purchase and until the end offered to keep in touch attentive sales representative that I have ever spoken with. They made sure I was content with my purchase and until the end offered to keep in touch if I ever had any issues regarding the car. More

Good Peopale John Tetta and Mike where very helpful and very friendly, John is the one that he help me with my first BMW and he did it again with my second one. T John Tetta and Mike where very helpful and very friendly, John is the one that he help me with my first BMW and he did it again with my second one. Thank you John. More