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BMW of Bayside
Douglaston, NY
830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 15, 2021
Terrible service is you have a car that you care about. They treat every car poorly. I received my car back with black grease on my opal white seats , the second time I asked them to cover the seats please They treat every car poorly. I received my car back with black grease on my opal white seats , the second time I asked them to cover the seats please and they brushed me off saying “yea yea we got it “ and I got the car back again with dirty seats and scratched center console. I spoke to Angelo lianus and he tried to say that’s how he received the cat until I showed him my walk around video of the car prior to it being inducted for service. He was dumbfounded and said if you don’t like our service don’t bring your car here. I told him , I bring my car to a bmw service center for you to preserve my car not ruin it. This guy Angelo liangus is a jerk. When I called to speak with Angelo Wendy ng gave me the run around and treated me poorly because of my first initial complaint. Super unprofessional and not luxury at all More
by ekerremans
Employees Worked With
Angelo Lianus , Wendy Ng
December 16, 2020
Very good experience. Jennifer my service advisor kept me updated of the status of my vehicle while waiting at the dealership while the repair was being made. Its good to feel not forgotten. Great service. updated of the status of my vehicle while waiting at the dealership while the repair was being made. Its good to feel not forgotten. Great service. More
by Bennyszum
Employees Worked With
Jennifer Odato
December 15, 2020
STAY AWAY FROM THESE xxxxxxxx!!!~They'll give you a STAY AWAY FROM THESE xxxxxxxx!!!~ They'll give you a lowball price to get you interested then switch the price on you. Finally agreed on a price fo STAY AWAY FROM THESE xxxxxxxx!!!~ They'll give you a lowball price to get you interested then switch the price on you. Finally agreed on a price for an X7 (higher from the original quote) on 12/7, salesman Mosharraf Hossain (Mo) told me I was approved for tier 1 credit and agreed pricing, left a $1,500 dep and agreed to take delivery on 12/15. 12/15 came, insurance purchased, only to have the finance manager say that my credit only qualified for tier 3 credit and my monthly price was going up $50 a month. Are you telling me that you waited 7 days sitting on my credit score and new pricing just to pull a stunt like this on the 25th hour??? Went straight to RallyE BMW and long and behold qualified for Tier 1 credit with full transparency. BUYER BEWARE, THIS PLACE IS NOTORIOUS WITH THEIR BAIT AND SWITCH TACTIC! More
by warren0035
Employees Worked With
Mosharraf Hossain
December 09, 2020
Good service friendly staff and Jennifer was nice enough to walk me to the cashier I would definitely come here next time aswell and also reset my friends to o to walk me to the cashier I would definitely come here next time aswell and also reset my friends to o More
by Muneebdigital@gmail.com
Employees Worked With
Jennifer Odato
December 07, 2020
This is first time I am leasing BMW in New York. The people’s are Very knowledge and friendly @ this BMW dealership. 99% of my friends are buying or leasing at this location. people’s are Very knowledge and friendly @ this BMW dealership. 99% of my friends are buying or leasing at this location. More
by Simon.e2w88
Employees Worked With
Jason n Priscilla Tsun, Shirley Chen
December 06, 2020
Priscilla a and Shirely were so helpful. Came in and bought a car just like buying vegetable at a supermarket. Very easy and. Smooth process bought a car just like buying vegetable at a supermarket. Very easy and. Smooth process More
by Andybswong
Employees Worked With
Priscilla , Shirley Chen
December 02, 2020
Shirley and Priscilla are great and very friendly. They are very helpful and professional. We will definitely buy or lease from them again in the future. are very helpful and professional. We will definitely buy or lease from them again in the future. More
by Tomliux
Employees Worked With
Priscilla Tsun, Shirley Chen
November 27, 2020
Special to thanks to Shirley and her assistant Priscilla for making the car buying process so easy. Got a great deal on a 2021 X3. Highly recommend speaking to them if you’re looking to get a BMW for making the car buying process so easy. Got a great deal on a 2021 X3. Highly recommend speaking to them if you’re looking to get a BMW More
by Sharon Wu
Employees Worked With
Shirley Chen
November 23, 2020
Shirley and Priscilla are just amazing! They are professional, knowledge and dependable. Shirley has helped me with purchasing/ leasing my BMWs for past 15 years. I would definitely recommend Shir professional, knowledge and dependable. Shirley has helped me with purchasing/ leasing my BMWs for past 15 years. I would definitely recommend Shirley and Priscilla to anyone who is in the market for a BMW. More
by mkbmw
Employees Worked With
Priscilla, Shirley Chen
November 16, 2020
I’ve been to BMW service a few times with my car and my wife’s car. The service adviser Jennifer Odato has been absolutely AMAZING!! She’s Professional, Courteous, friendly, knowledgeable and a pleasure to wife’s car. The service adviser Jennifer Odato has been absolutely AMAZING!! She’s Professional, Courteous, friendly, knowledgeable and a pleasure to do business with. I Really appreciate the service. More
by DGW3019
Employees Worked With
Jennifer Odato
