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BMW of Bayside

Douglaston, NY

4.9
829 Reviews

247-21 Northern Blvd.

Douglaston, NY

11363

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Showing 830 reviews

August 04, 2021

This is my 3rd leasing with Priscilla and ShirleyAlways This is my 3rd leasing with Priscilla and Shirley Always professional and friendly to help. The best team More

by Cyprus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Priscilla, Shirley Chen
Aug 10, 2021 -

BMW of Bayside responded

Thank you for your kind words, for sharing your 5-star experience and, most importantly, being a loyal BMW of Bayside guest. We know you have many dealerships to choose from and we're honored that you've continually chosen to work with our team.

August 03, 2021

This is a follow up review from my April 23, 2021 review. It took me 2 months to get my license plates from Bayside. A temporary plate is good for 30 days…so do the math and you’ll know how long I couldn’t d More

by Ken H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Elder - ZERO STARS, Fernando Cedeno
Aug 03, 2021 -

Ken H responded

And Bayside, don’t respond with that lame “please call us, we’re sorry you feel that way, etc…” Instead of a lame PUBLIC response and apology, how about YOU call me? You have ALL my information because I bought a car from you! Better yet, just send me my $400 back, and we’ll call it even.

July 20, 2021

I would give bayside 6 stars if possible. The service is excellent from the team. Shirley and Priscilla went above and beyond to deliver great customer service More

by Na Chen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Jul 29, 2021 -

BMW of Bayside responded

Thank you for your kind words and for taking the time to share your 5-star experience. I am pleased to hear that Shirley and Priscilla were able to provide such excellent assistance during your most recent visit.

July 18, 2021

I had a Great Experience with Sales Representative Sean Parks to Lease my New BMW X1. This is my 7th BMW, but my 1st time at this location and Sean Parks. Sean answered all my questions and was precise an More

by Enza1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Parks
Jul 29, 2021 -

BMW of Bayside responded

Thank you Enza for sharing your 5-star experience and welcome to BMW of Bayside! We know you have many dealers to choose from and we're honored that you've chosen to work with our team this time around. I am pleased to hear that Sean was able to provide such excellent assistance and hope you enjoy your new X1.

July 07, 2021

Priscilla and Shirley Are always professional and informative. This is my third lease with them and I will definitely be back for the next purchase. Also thanks to Jason for great service. More

by Raychen802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Jul 14, 2021 -

BMW of Bayside responded

Thank you for sharing your 5-star experience and for being a loyal BMW of Bayside guest. We know you have many dealerships to choose from and we're honored that you've continually chosen to work with Shirley and Priscilla. Enjoy your new BMW and please feel free to contact us at any time should questions arise.

July 07, 2021

Priscilla and Shirley were great, my brother got a car from them and now I traded and got myself a bmw from them. Very efficient team and so happy. Jason helped me go over the car too More

by HINYIPtsang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla tsun , Shirley Chen
Jul 14, 2021 -

BMW of Bayside responded

Thank you for sharing your 5-star experience with Shirley, Priscilla and Jason. I am very happy to hear that they were able to provide you with such excellent assistance while getting you into your new BMW...enjoy it!

July 03, 2021

Priscilla and Shirley were amazing , I was referred to both of them. Jason also, great team More

by morahmojdeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla tsun, Shirley Chen
Jul 14, 2021 -

BMW of Bayside responded

Thank you for your kind words and for the 5-star review, we truly appreciate it!

June 26, 2021

Good customer service from Shirley and Priscilla. I was recommended them by a friend who has been a long time customer of theirs. I’m definitely impressive the the quality and commitment they put into help More

by Victor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Jul 14, 2021 -

BMW of Bayside responded

Thank you Victor for taking the time to share your 5-star experience. I am glad to hear that Shirley and Priscilla were able to provide such amazing assistance during your most recent visit.

June 24, 2021

Good service from Shirley and Priscilla. Highly recommend speaking to them if you’re looking to get a car. Great team! More

by thomas.chang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Jul 14, 2021 -

BMW of Bayside responded

Thank you Thomas for sharing your 5-star experience. I am happy to hear that Shirley and Priscilla were able to provide such outstanding assistance!

June 23, 2021

Henry Lou is the best BMW sales client advisor I have ever had. I have never met a more knowledgeable and dedicated person! More

by JAMES PARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Lou
Jul 14, 2021 -

BMW of Bayside responded

Thank you James for the ind words and for taking the time to share your 5-star experience. I am pleased to hear that Henry provide such amazing assistance during your most recent visit!

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