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BMW of Bayside

Douglaston, NY

Overview
Reviews
4.9
829 Reviews
Call Dealership (718) 229-4400

247-21 Northern Blvd.

Douglaston, NY

11363

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Showing 829 reviews

January 03, 2022

Excellent service, Shirley and team is very helpful. Very happy long time repeat client for them More

by Lbzheng99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Guo, Shirley Chen, Priscilla Tsun
Report | Print
Jan 19, 2022 -

BMW of Bayside responded

Thank you for the kind words and 5-star review, they are greatly appreciated!

December 29, 2021

Shirley and her team is the best ever. Super sweet, excellent service and very helpful. Will be a loyal customer for life More

by Janiceguo1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen, Priscilla Tsun
Report | Print
Jan 19, 2022 -

BMW of Bayside responded

Thank you for sharing your 5-star experience, I am so happy to hear that Shirley and Priscilla were able to provide such wonderful assistance during your most recent visit!

December 28, 2021

Shirley Priscilla and Janice are the best! Makes car buying so easy. Love them and their service More

by Saiyanc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice , Shirley Chen, Priscilla Tsun
Report | Print
Jan 19, 2022 -

BMW of Bayside responded

Thank you for the 5-star review, it is greatly appreciated!

December 03, 2021

Shirley and Priscilla deserve more than 5 stars. They are exceptional and we can't stop coming back More

by Lma2118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen, Priscilla Tsun
Report | Print
Dec 07, 2021 -

BMW of Bayside responded

Thank you for the 5-star review and kind words, they truly are appreciated!

November 30, 2021

As usual Shirley and Priscilla made leasing my vehicle as easy as possible..They handled everything with the utmost professionalism. More

by Mikeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen, Priscilla Tsun
Report | Print
Dec 07, 2021 -

BMW of Bayside responded

Thank you Mike for taking the time to share your 5-star experience with Priscilla and Shirley. I am so happy to hear that they've always been able to provide you with outstanding assistance!

November 20, 2021

Shirley , Priscilla, and Janice are all so wonderful! They always do a great job every time and we love them. So grateful for their service and patience More

by Beverlee228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice , Shirley Chen, Priscilla Tsun
Report | Print
Dec 07, 2021 -

BMW of Bayside responded

Thank you Beverlee for the kind words and 5-star review. I am so happy to hear that Shirley, Priscilla and Janice have consistently been able to provide you with such amazing assistance!

November 19, 2021

This dealership is unethical and does not provide great customer service. 3 weeks after being sold a car, I was asked to sign a new contract or else I forfeit my trade-in and downpayment More

by TJames
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Torrecampo
Report | Print
Dec 07, 2021 -

BMW of Bayside responded

Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. If you would like to discuss your experience further, please contact us at your earliest convenience at (718) 229-4400 and ask to speak with one of our Sales Managers.

November 08, 2021

Thanks to Shirley & Priscilla was very accommodating during the car-buying process. I am very pleased with her hospitality and her professionalism. Her patience and humility were above and beyond! Jani More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen, Priscilla Tsun
Report | Print
Nov 10, 2021 -

BMW of Bayside responded

Thank you Brian for sharing your 5-star experience. I am very happy to hear that Shirley and Priscilla were able to provide such wonderful assistance during your most recent visit. Enjoy your new X5 and please do not hesitate to reach out should you have any questions.

November 06, 2021

I'm feel so comfortable when I come to bmw。The service is the best ，people so kindly to us。 More

by Lay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
Report | Print
Nov 10, 2021 -

BMW of Bayside responded

Thank you for sharing your 5-star experience with us. It means a lot to hear that our team is able to make you feel so welcome and comfortable in our showroom and that they were able to provide such amazing assistance.

November 02, 2021

Priscilla was very helpful and Shirley went above and beyond, my car got totaled and they got me into another car asap More

by David_d22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Chen, Priscilla Tsun
Report | Print
Nov 10, 2021 -

BMW of Bayside responded

Thank you David for your kind words and for sharing your 5-star experience!

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