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BMW of Bayside

Douglaston, NY

4.8
843 Reviews

247-21 Northern Blvd.

Douglaston, NY

11363

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Showing 843 reviews

April 01, 2025

Melissa is amazing and a pleasure to work with. She's incredibly knowledgeable and able to answer any questions you might have. During the whole process she was helpful, professional, and had great More

by adaml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Li
March 25, 2025

Melissa Li is an exceptional car salesperson, offering excellent service, knowledge, and a great hassle free buying experience. Took care all of my needs while I was indecisive between 2 cars. Excellent s More

by warnererrol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cristidies, Melissa Li
Mar 28, 2025 -

BMW of Bayside responded

Thank you for taking the time to share your 5-star experience with us, it is truly appreciated!

March 05, 2025

Scam artists. Don’t waste your time on this dealer. They quoted me one price and then completely took it off the table after I drove 1.5 hours to buy the car. Th More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Anant
Mar 06, 2025 -

BMW of Bayside responded

Thank you for taking the time to provide feedback from your most recent visit. We strive to provide every guest through our doors with a 5-star experience and we are disappointed to hear that was not the case for you. I have spoken with Chris and understand that the deal was built utilizing an incentive offered by your company which was stated at $5,000. When you came in to complete the deal, it was discovered that the actual incentive amount offered by your employer was only $1,000. At this point, Chris attempted to get closer to the originally discussed final offer by providing a $3,000 price adjustment on the vehicle, but you decided not to move forward with the transaction. I do hope that this clears up any confusion there may have been and encourage you to contact us directly should you have any further questions.

Mar 07, 2025 -

Unhappy customer responded

This is a nice revisionist history of what happened from your point of view, but not close to what actually took place. Wouldn’t it be incumbent upon your sales staff and manager to verify a corporate discount code prior to writing up a purchase order and asking when I could come in and pick up the car? Your response, just confirms my assumption that this is probably not a unique situation with this one sales person, but a culture of deceptive sales practices endemic of your dealer.

February 28, 2025

Sean parks . This is your go to guy, with TWENTY plus years of experience, this gentleman knows his customer base has wonderful manners and is more importantly fl More

by Ibjudo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Parks
February 02, 2025

Mellisa is a very good person and she helped me to buy my first car. I am very appreciated her support. More

by lucychen24ny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Li
January 10, 2025

It was amazing working with Melissa, she went beyond expected to find the car I liked for me. My overall experience was outstanding and would definitely recommend everyone to visit this dealership!!!! More

by chiragp26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Li
Jan 17, 2025 -

BMW of Bayside responded

Thank you for your kind words and 5-star review, they truly are appreciated!

January 02, 2025

I had an outstanding experience working with Melissa as my sales representative at BMW. From start to finish, she was professional, knowledgeable, and attentive to all my needs. She took the time to unders More

by EsmJacky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Li
Jan 17, 2025 -

BMW of Bayside responded

Thank you for sharing your experience working with Melissa. We are so happy to hear that she was able to provide you with such an outstanding experience!

December 29, 2024

The dealership and its representatives are very professional and they met all my expectations during my visit More

by kingonandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Li
December 29, 2024

This dealership is amazing! They do more than I expected! Sales lady Shirley Chen and her team provided the best service! More

by tony9161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley Chen
December 28, 2024

Excellent experience overall with BMW of Bayside and with our saleswoman Melissa specifically! Melissa went over and above (including working through our deal on her day off) to ensure that all of our inq More

by enricobat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cristidies, Melissa Li, Andrew Nardello
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