BMW of Barrington - Service Center

Feed back for Marc service department I am writing this review on behalf of Marc. Marc provided exceptional service when I was at the dealership. It is hard to find great customer service I am writing this review on behalf of Marc. Marc provided exceptional service when I was at the dealership. It is hard to find great customer service these days, but my experience was just the opposite with Marc. He took great pride in making sure all my needs were met with integrity. All with a positive attitude. I would recommend this service department to all my friends and family. More

Impressed! I can always depend on BMW of Barrington when my sedan is in need of any kind of service. They are always able to fix my issues the first time AND wit I can always depend on BMW of Barrington when my sedan is in need of any kind of service. They are always able to fix my issues the first time AND with a smile. The service team is outstanding and their entire process is quite streamlined. Thank you, I will be back! More

Someone you can trust It is so hard to trust that a service department to have your best interest in mind, but service department has a mission to build a lifelong customer It is so hard to trust that a service department to have your best interest in mind, but service department has a mission to build a lifelong customer through friendliness, customer satisfaction, and trust. Marc is so upstanding, a pleasure to work with. He always ensures that I have everything I need for the life of my car, and nothing that I don't. I always know the work is going to be done right. Thank you Marc. I am so glad I met you! More

Service excellence - Everytime Marc’s service support and leadership has once again proven excellent and continued to be my sole BMW service provider. I have been and long time BMW Marc’s service support and leadership has once again proven excellent and continued to be my sole BMW service provider. I have been and long time BMW owner and have always been able to count on Marc and his team to fix/resolve any issues I have. From rattles no one hears but me to more obvious issues Marc makes sure it all gets done right, on time (or sooner) and follows up throughout the process. He is outstanding. More

Servicing M4 Amazing service at this dealership thanks to Marc Collura. I brought my M4 for service, and I was told that I needed rear tires which I knew that, but Amazing service at this dealership thanks to Marc Collura. I brought my M4 for service, and I was told that I needed rear tires which I knew that, but I kept delaying it. However, I told them to go ahead and do the service and put the new rear tires. They dealt with me very respectfully and honestly and the price was very reasonable. I can not thank Mr. Collura enough for being a straight forward man, my car will be serviced only at this dealership because of him. More

BEST SERVICE EVER!! The service team at BMW of Barrington is World Class, they make you feel so welcome when you come there, they make it easy to get a loaner car, their The service team at BMW of Barrington is World Class, they make you feel so welcome when you come there, they make it easy to get a loaner car, their honest, friendly and really take the time to explain what is going on with your car. Marc Collura personally made sure I was happy and even followed up after I left! I highly recommend them! More

Good Service Manager I had some issues regarding service center/advisor. But the service manager whose name is Marc contacted me in person and listened my issues well and I had some issues regarding service center/advisor. But the service manager whose name is Marc contacted me in person and listened my issues well and promised me to care my issues in the future. He is pretty nice and kind. Before you contact service advisor, I recommend you to contact this service manager first. More

Great Service! Rahim is wonderful! He was very friendly and professional! He was willing to help with any questions we had about our used vehicle purchase. Very impr Rahim is wonderful! He was very friendly and professional! He was willing to help with any questions we had about our used vehicle purchase. Very impressed all around. More

MVP of service at Motorwerks Erik helps my wife and me with all of our service and maintenance related issues. He knows EVERYTHING there is to know about BMWs. Erik is the MVP of Erik helps my wife and me with all of our service and maintenance related issues. He knows EVERYTHING there is to know about BMWs. Erik is the MVP of the Motorwerks team. Motorwerks BMW Barrington, IL More

Best Dealership experience ever! My overall impression of Motorwerks and there Staff has blown me away, the most professional, and upstanding employees I've ever met. Motorwerks is mo My overall impression of Motorwerks and there Staff has blown me away, the most professional, and upstanding employees I've ever met. Motorwerks is more than a dealership but a place for car enthusiasts from all over. Definitely a Top tier dealership. More