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BMW of Barrington - Service Center

Barrington, IL

4.9
79 Reviews

79 Reviews of BMW of Barrington - Service Center

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September 02, 2024

Erik is the primary reason I continue bringing my car to Motorwerks. They are the best at what they do. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

BMW of Barrington responded

Thank you for the kind words! We’re thrilled to hear that Erik and the Motor Werks team continue to provide you with the top-notch service you deserve. We’re committed to being the best for our customers. If you know anyone else who could benefit from our expertise, we’d be grateful if you could refer them to us. We look forward to serving you again!

Sep 03, 2024 -

BMW of Barrington responded

Thank you for the kind words! We’re thrilled to hear that Erik and the Motor Werks team continue to provide you with the top-notch service you deserve. We’re committed to being the best for our customers. If you know anyone else who could benefit from our expertise, we’d be grateful if you could refer them to us. We look forward to serving you again!

August 26, 2024

Justin was very helpful and quick to help with all of my service needs. He answered all of my questions. I will be coming back for future service More

by Sam Hutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Barrington responded

Thank you so much for your kind words! We’re thrilled to hear that Justin provided you with quick and helpful service. Your trust means a lot to us, and we look forward to seeing you for future visits! If you know anyone else who might benefit from the same level of care, please feel free to send them our way. We’d love to help them too! 🚗💼 #MotorWerks #CustomerService #Referrals

July 29, 2024

We’ve been going to MotorWerks of Barrington IL for many years, and recently had a unique issue which needed solving, for which they went above and beyond to help. Thank you to Robert and all the staff! More

by Shelly C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oberding
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Great experience, Robert Oberding took from service took care my new bmw and made my life easy, thank you! More

by Michael.strangmann95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Oberding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your feedback on your experience with BMW of Barrington Service and Service Advisor Robert Oberding. We appreciate your continued patronage and kind words. Driven by You.

June 10, 2024

I recently had the pleasure of working with Erik & I couldn't be more impressed with the level of professionalism & expertise he demonstrated. He took the time to thoroughly explain the maintenance requ More

by rsergis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your feedback on BMW of Barrington Service and Service Advisor Erik Swanson. We appreciate your recognition of Erik's professionalism and his exceptional understanding of the BMW brand maintenance needs. Driven by You.

June 09, 2024

Excellent customer service and service knowledge. He went above and beyond to make sure my car was taken care of and in a fast matter. Definitely will be coming back to Christan for future service ne More

by Sam Hutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
Jun 19, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your feedback on BMW of Barrington Service Department and Service Advisor Cristian Csavoy. We appreciate the opportunity to assist you with the maintenance of your vehicle. Driven by You.

June 07, 2024

Continued communication through service and much appreciated . Advised when I would be returning for pick up and vehicle was cleaned and washed and ready to go . I appreciate have everything done in More

by Armando.b415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Eric Swanson is the absolute best person to deal with if your car needs service. More

by howfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Collura
May 29, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your recommendation of him for servicing needs. Driven by You.

May 22, 2024

Excellent service. In and out very quickly. Christian was accommodating, professional and very helpful going above and beyond. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
May 23, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Service and Service Advisor Christian Csavoy. We are glad we could address your service concern quickly and correctly. Driven by You.

May 06, 2024

Just had my car in for an oil change. Customer service was excellent and they kept me updated as they worked on it. Waiting area is comfortable and they even ran it through the car wash More

by snap63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Oberding
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your experience with BMW of Barrington Service Department and Service Advisor, Robert Oberding. We are glad you enjoyed your stay in Auto Complex with onsite Starbucks. We are thrilled the weather cooperated to have your vehicle washed at Wash Werks, open daily to the Public. Driven by You.

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