BMW of Bakersfield - Service Center

Amanda was so helpful and very timely with information concerning my car I appreciated her promptness and how polite she was throughout our interaction concerning my car I appreciated her promptness and how polite she was throughout our interaction More

Great customer service and professional staff who makes the process easier and accommodates to the customers needs. the process easier and accommodates to the customers needs. More

I recently had my car serviced at BMW of Bakersfield, and I couldn't be happier with the experience. The service department was top-notch, providing excellent and timely service. I want to give a special tha I couldn't be happier with the experience. The service department was top-notch, providing excellent and timely service. I want to give a special thanks to Amanda for taking such excellent care of me. She was professional, attentive, and made sure all my needs were met. It's not often that you find such outstanding customer service, and Amanda went above and beyond to ensure everything went smoothly. I highly recommend BMW of Bakersfield for their exceptional service and dedication to customer satisfaction. Thank you, Amanda, and the entire service team! More

Overall experience was poor this time. Probably won’t be back for service. Check in was ok, albeit too long. Vehicle was not washed as promised. Too many issues this time. Probably won’t be back for service. Check in was ok, albeit too long. Vehicle was not washed as promised. Too many issues this time. More

Sam in service is my go to! Love her, she needs a raise! Make her go to sales, she’d be awesome! -George Lawson Love her, she needs a raise! Make her go to sales, she’d be awesome! -George Lawson More

Great service, Sam always updates me and makes sure my car is taken care of. car is taken care of. More

Fast and friendly Roger did a good job mechanic did a good job. I was overall pleased. good job. I was overall pleased. More

Scott from the repair department was very helpful each time I worked with him. I apprecited the service time I worked with him. I apprecited the service More

Amanda was amazing as usual. One of the reasons I love BMW so much to One of the reasons I love BMW so much to More

Great communication very professional. Scott kept me informed. I appreciated the video text. As he kept me Informed. Scott kept me informed. I appreciated the video text. As he kept me Informed. More