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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
641 Reviews

641 Reviews of BMW of Bakersfield - Service Center

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May 17, 2024

Roger did a great job keeping the process moving forward. We were able to get the car back the same day. More

by DRSCHAEFER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
May 16, 2024

I asked a question and they didn’t choose to help me, I would recommend lying to a customer at least so I would have felt like they were trying to help me, but they just gave me the run around on my questi More

by ADILENEQUINTANA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 16, 2024

Great service- detailed recommendations. Very honest responses. No complaints, I look forward to my next service with BMW dealership. More

by R.RODRIGUEZ3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
May 16, 2024

Roger, Mohsen, Mazen, and Christophe have given us great and friendly customer service. We have service no other dealership More

by ABEXTONMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger, Christophe Faulkner
May 16, 2024

good service, roger is a wonderful person, excellent customer service, time as promised. nice environment More

by irfankm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
roger
May 15, 2024

Seemed very expensive to check my air conditioning and add Freon. $400 seems to much to me. More

by pam.milton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
May 15, 2024

They aim for great service and that is almost always what we get! Thank you More

by NA_ALVARADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger, Service Advisor is great!
May 15, 2024

BMW of Bakersfield always lays out the red carpet and always provides white glove service! More

by rashoncardwell0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Friendly fast and keeps customers informed waiting room is clean and comfortable good coffee to. More

by GO2RDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 15, 2024

Quick, effective and courageous visit. Replaced two back tires and oil service in this visit. More

by JASONHENTGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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